Hi

Last weekend we deployed and activated our new Exchange 2010 CAS. The 'old' Exchange 2007 CAS is still there, using the legacy URL method, since mailboxes are mostly still located on 2007 Mailbox servers.

In other words, clients connect to the Exchange web-services on the 2010 CAS, and depending on where their mailbox is located (2007 or 2010 Mailbox-server) they either stay with the 2010 CAS or get re-directed to the 2007 CAS (legacy.company.com)

Internal and External URL's are the same, for both the primary and the legacy URL's. All is well, no issues with Outlook clients or OWA, EWS, Activesync.

Enter Lync 2013.
Since the change this weekend, we're getting Outlook/Exchange Integration errors. Checking the Lync Configuration Information (CTRL-Click system tray icon), I can see the EWS Internal/External URL's being used by the client. These URL's point to the 2010 CAS. So why the error ?
Does the 2010 CAS re-direct Lync clients to the legacy URL, just like it does with OWA/Outlook clients ?
Does it even have to, to supply EWS data for mailboxes on 2007 servers ?
Can I change the EWS URL's, and have them point to the legacy URL, but only for Lync clients ? (and change it back later)

Already checked a mailbox on Exchange 2010, it's Lync user does not get the integration error. So the problem is definitely related to mailboxes on 2007, that need the old CAS server during coexistence. Also, before the CAS 2007 server worked fine, providing EWS to Lync clients.

Eventually, the plan is to move the mailboxes from 2007 to 2010, but this error puts pressure on that plan. It will take at least 2 or 3 weeks, during which time clients continue to get the error until they are moved.

I'm kinda stuck here.

I've read Jeff Schertz's article, "Clarification on OCS Edge Interface Support".  Also, I see that TechNet says you need to NICs in different subnets.

So the question isn't if it's supported or if it will work.  The question is if there's an article explaining why?  Is it a STUN/TURN protocol thing?  Does someone deep dive into the why?

I downloaded and installed it, but I cannot run it.  On Windows 8, when I try to run it, nothing happens.  On Windows Server 2012, I receive message that the program should be closed.

How do I install it?  Is there anything I could do?

I tried both, 64 and 32 bit.

Thank you.

Thank you. Eric.

Hello everyone! Hopefully someone can help me figure this one out because I'm starting to go bald from it.

Set up:

All Server 2012, all Lync 2013 with latest CU/updates.

1 Frontend - lfe1.lync.local - Pool is also set up to allow future HA/capacity - lfep1.lync.local

1 Director - ldr1.lync.local - Pool is also set up to allow future HA/capacity - ldrp1.lync.local

ARR 2.5 on IIS8 with all available hotfixes applied acting as reverse proxy for Lync 2013 and Exchange 2013.

There is NO INTERNAL ACCESS to Lync whatsoever, as this is a Lync Hosting Pack deployment. However, all the necessary internal DNS records are created, even though they're useless. There is ONLY external access to this environment.

Lyncdiscover is working fine, returns the XML, I can manually browse and get the XML and it's reflected in the mobile client logs. However, if I browse to the url returned in the XML (https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com) I get a 401 unauthorized due to invalid credentials. Same goes for browsing the web services URL https://lfep1.hostingco.com/ucwa/v1/applications - met with 401 invalid credentials. This is the same if I browse locally, directly to each server in IE, completely bypassing the ARR reverse proxy.

I've verified that Get-CsWebServicesConfiguration UseWindowsAuth is set to 'Negotiate' and I've verified that Get-CsMcxConfiguration ExposedWebUrl is set to 'External'. No cert errors, those are all good and clear.

I'm completely at a loss here. I have no idea where else to look, I've gone through every post I could find related to Lync 2013 and mobility, getting 401 and even 403 errors. This is happening on iOS, Android, and Windows devices.

Here are mobile logs (I skipped the autodiscover process because there's just a bunch of trying HTTPS and failing, HTTP works, redirects, and that is by design as per Lync Hosting Pack guidelines):

01-13 14:45:50.993 15900 16124 V HttpConnection: got Response: http://lyncdiscover.tenant.com/

01-13 14:45:51.006 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0

01-13 14:45:51.006 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/917:<ReceivedResponse>

01-13 14:45:51.006 15900 15900 I LYNC    : GET http://lyncdiscover.tenant.com/

01-13 14:45:51.006 15900 15900 I LYNC    : Request Id: 0x6280bf80

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Cache-Control no-cache

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Content-Length 1007

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Date Mon, 13 Jan 2014 22:45:52 GMT

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Expires -1

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Pragma no-cache

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Server Microsoft-IIS/8.5

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:StatusCode 200

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-AspNet-Version 4.0.30319

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-Content-Type-Options nosniff

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-MS-Server-Fqdn LDR1.lync.local

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-Powered-By ASP.NET

01-13 14:45:51.006 15900 15900 I LYNC    : 

01-13 14:45:51.006 15900 15900 I LYNC    : <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link token="Domain" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=tenant.com" /><Link token="User" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=tenant.com" /><Link token="Self" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=tenant.com" /><Link token="OAuth" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=tenant.com" /><Link token="External/XFrame" href="https://ldrp1.hostingco.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ldrp1.lync.local/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://ldrp1.hostingco.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>

01-13 14:45:51.006 15900 15900 I LYNC    : </ReceivedResponse>

01-13 14:45:51.007 15900 15900 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/119:location value is external

01-13 14:45:51.008 15900 15900 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/187:User url is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com

01-13 14:45:51.010 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x6280bf80)

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/768:Req. completed, Stopping timer.

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/590:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.tenant.com/, Hops = 1, status = S_OK (S0-0-0)

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/683:Response received for req. UrlTrustResolver(0x6280bf80): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = S_OK (S0-0-0), url = http://lyncdiscover.tenant.com/

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/449:Received a root response

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/456:Running trust check on user url. url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com, maxHops = 1

01-13 14:45:51.024 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1

01-13 14:45:51.024 15900 15900 W LYNC    : WARNING TRANSPORT .\ccredentialmanager.cpp/292:CCredentialManager::getSpecificCredential returning NULL credential!

01-13 14:45:51.024 15900 15900 I HttpConnection: originalurl is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I HttpConnection: decodedurl is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/638:<SentRequest>

01-13 14:45:51.024 15900 15900 I LYNC    : GET https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I LYNC    : Request Id: 0x6283a858

01-13 14:45:51.024 15900 15900 I LYNC    : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1

01-13 14:45:51.024 15900 15900 I LYNC    : 

01-13 14:45:51.024 15900 15900 I LYNC    : 

01-13 14:45:51.024 15900 15900 I LYNC    : </SentRequest>

01-13 14:45:51.026 15900 15900 V HttpConnection: post request: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.026 15900 16157 V HttpConnection: send request: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.027 15900 16157 V HttpEngine: Executing request with https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user Connection pool count is  2

01-13 14:45:51.028 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/348:Submitting new req. UrlTrustResolver(0x6283a858)

01-13 14:45:52.401 15900 16157 W DefaultRequestDirector: Authentication error: Unable to respond to any of these challenges: {}

01-13 14:45:52.401 15900 16157 V HttpConnection: got Response: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.402 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0

01-13 14:45:52.403 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/917:<ReceivedResponse>

01-13 14:45:52.403 15900 15900 I LYNC    : GET https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.403 15900 15900 I LYNC    : Request Id: 0x6283a858

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Cache-Control no-cache

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Content-Length 1293

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Content-Type text/html

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Date Mon, 13 Jan 2014 22:45:53 GMT

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Server Microsoft-IIS/8.0

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:StatusCode 401

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-Content-Type-Options nosniff

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-Server-Fqdn LDR1.lync.local

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-WebTicketSupported cwt,saml

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-WebTicketURL https://ldrp1.hostingco.com/WebTicket/WebTicketService.svc

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-Powered-By ASP.NET

01-13 14:45:52.403 15900 15900 I LYNC    : 

01-13 14:45:52.403 15900 15900 I LYNC    : <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

01-13 14:45:52.403 15900 15900 I LYNC    : <html xmlns="http://www.w3.org/1999/xhtml">

01-13 14:45:52.403 15900 15900 I LYNC    : <head>

01-13 14:45:52.403 15900 15900 I LYNC    : <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

01-13 14:45:52.403 15900 15900 I LYNC    : <title>401 - Unauthorized: Access is denied due to invalid credentials.</title>

01-13 14:45:52.403 15900 15900 I LYNC    : <style type="text/css">

01-13 14:45:52.403 15900 15900 I LYNC    : <!--

01-13 14:45:52.403 15900 15900 I LYNC    : body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

01-13 14:45:52.403 15900 15900 I LYNC    : fieldset{padding:0 15px 10px 15px;} 

01-13 14:45:52.403 15900 15900 I LYNC    : h1{font-size:2.4em;margin:0;color:#FFF;}

01-13 14:45:52.403 15900 15900 I LYNC    : h2{font-size:1.7em;margin:0;color:#CC0000;} 

01-13 14:45:52.403 15900 15900 I LYNC    : h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 

01-13 14:45:52.403 15900 15900 I LYNC    : #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

01-13 14:45:52.403 15900 15900 I LYNC    : background-color:#555555;}

01-13 14:45:52.403 15900 15900 I LYNC    : #content{margin:0 0 0 2%;;}

01-13 14:45:52.403 15900 15900 I LYNC    : .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}

01-13 14:45:52.403 15900 15900 I LYNC    : -->

01-13 14:45:52.403 15900 15900 I LYNC    : </style>

01-13 14:45:52.403 15900 15900 I LYNC    : </head>

01-13 14:45:52.403 15900 15900 I LYNC    : <body>

01-13 14:45:52.403 15900 15900 I LYNC    : <div id="header"><h1>Server Error</h1></div>

01-13 14:45:52.403 15900 15900 I LYNC    : <div id="content">

01-13 14:45:52.403 15900 15900 I LYNC    :  <div class="content-container"><fieldset>

01-13 14:45:52.403 15900 15900 I LYNC    :   <h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>

01-13 14:45:52.403 15900 15900 I LYNC    :   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>

01-13 14:45:52.403 15900 15900 I LYNC    :  </fieldset></div>

01-13 14:45:52.403 15900 15900 I LYNC    : </div>

01-13 14:45:52.403 15900 15900 I LYNC    : </body>

01-13 14:45:52.403 15900 15900 I LYNC    : </html>

01-13 14:45:52.403 15900 15900 I LYNC    : 

01-13 14:45:52.403 15900 15900 I LYNC    : </ReceivedResponse>

01-13 14:45:52.403 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x6283a858)

01-13 14:45:52.403 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/768:Req. completed, Stopping timer.

01-13 14:45:52.403 15900 15900 W LYNC    : WARNING TRANSPORT .\transportutilityfunctions.cpp/1264:No certificate

01-13 14:45:52.404 15900 15900 E LYNC    : ERROR APPLICATION .\curlredirectandtrustresolver.cpp/401:getX509CertificateInfoFromResponse Failed!  Error - E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/590:UrlRedirectAndTrustResolver complete with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 1, status = E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/683:Response received for req. UrlTrustResolver(0x6283a858): E_AuthError (E2-3-2) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = E_NoSslCertificate (E2-3-25), url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.tenant.com/?sipuri=sip:alex@tenant.com, userUrl = , status = E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1007:Raising Autodiscovery event with status E_NoSslCertificate (E2-3-25) for eventType 0

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/377:Received event for type 0 with status E_NoSslCertificate (E2-3-25)

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/499:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_NoSslCertificate (E2-3-25), context '', hasAction=false

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts

01-13 14:45:52.410 15900 15900 V FeedbackUtils: Not credentialsactivity. Hence skipping

01-13 14:45:57.723 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/469:Called signOut() in state 1

01-13 14:45:57.723 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/526:Timer cancelled. OnResume = 0

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/952:CUcwaAppSession canceling all requests

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession::setNewActualState() state=0

01-13 14:45:57.724 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.

01-13 14:45:57.724 15900 15900 I AndroidOperationQueue: CancelSync Started

01-13 14:45:57.724 15900 15900 I AndroidOperationQueue: No operations pending

01-13 14:45:57.724 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.

01-13 14:45:57.725 15900 15900 I AndroidOperationQueue: CancelSync Started

01-13 14:45:57.725 15900 15900 I AndroidOperationQueue: No operations pending

01-13 14:45:57.725 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/526:Timer cancelled. OnResume = 0

01-13 14:45:57.725 15900 15900 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/134:storing credentials for service:1

01-13 14:45:57.811 15900 15900 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/177:Storing 2 out-of-sync Object Models took 85ms

01-13 14:45:57.811 15900 15900 I LYNC    : INFO APPLICATION .\cpresencesubscription.cpp/772:Removed 0 success records, current size is 0

01-13 14:45:57.812 15900 15900 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false New state=class com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.833 15900 15900 V BaseActivity: finish being called for com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:45:57.834 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157834

01-13 14:45:57.836 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157836

01-13 14:45:57.841 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157840

01-13 14:45:57.871 15900 15900 D SigningInActivity: onPause()

01-13 14:45:57.881 15900 15900 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.881 15900 15900 D CredentialsActivity: onCreate()

01-13 14:45:57.934 15900 15900 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1389653157934

01-13 14:45:57.935 15900 15900 D CredentialsActivity: onStart()

01-13 14:45:57.935 15900 15900 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.936 15900 15900 D CredentialsActivity: onResume()

01-13 14:45:58.375 15900 15900 D SigningInActivity: onStop()

01-13 14:45:58.375 15900 15900 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:45:58.375 15900 15900 D SigningInActivity: onDestroy()

01-13 14:45:58.376 15900 15900 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:46:00.398 15900 15900 D CredentialsActivity: onPause()

01-13 14:46:00.408 15900 15900 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.OptionsActivity

01-13 14:46:00.408 15900 15900 D OptionsActivity: onCreate()

01-13 14:46:00.491 15900 15900 D OptionsActivity: onStart()

01-13 14:46:00.491 15900 15900 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.OptionsActivity

01-13 14:46:00.493 15900 15900 D OptionsActivity: onResume()

01-13 14:46:01.043 15900 15900 D CredentialsActivity: onStop()

01-13 14:46:01.043 15900 15900 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:46:02.267 15900 15949 V LogAttachmentTask: Creating attachment in background task

We have a somewhat functional Lync environment at the moment. Internal desktop client connectivity works, as does connectivity from mobile devices both internally and externally. However, I can't get the external desktop clients to work correctly.

We are using an F5 appliance as a reverse proxy and all servers are VMs. One big wrinkle, though, is that we do not have a DMZ and all of our IP addresses are true routable IPs.

If I VPN into the network and connect with the desktop client, I see in the logs that it's finding the internal name and IP for the front-end pool and connecting first over 5061 and then 443. However, when not on the VPN it appears to keep contacting sip.domain.com, which is the front end for "Edge Servers - External Interface Access service virtual server", according to the F5. It points to the Access Edge service external IP of my Edge server. In addition, if I use the Microsoft connectivity tester I see that it's getting hung up at the following: "The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server sip.domain.com on port 5061. The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate."

I have confirmed that sip.domain.com is answering on port 5061, as is the Edge interface pointed to on the F5. My thought is that the traffic isn't being routed past that Edge interface into our internal network, and here's where the fun begins:

Our edge server is a VM with two NICs. The Internal NIC has an ip of 123.456.148.133. The external NIC has three IPs:

• Access Edge -           123.456.156.81
  
• Web Conferencing     123.456.156.82
  
• A/V Edge                  123.456.156.83

The internal NIC has no gateway. The external NIC does. I've attempted to set up a static route back to our internal namespace but it hasn't been going well due to our network setup. The server seems to be able to communicate to our other servers, but I can no longer connect to it over its internal IP address.

So my questions are: What's the correct way to set things up in this scenario? And, is there any way to test to be sure that the issue really is the edge server? Are there specific logs on the Edge server I could look at? Should I be running a network capture? Perhaps sacrificing a live goat would help? Any help would be appreciated.

Hi there,

I have deployed a Lync environment (1 Standard FE, 1 Edge, 1 Apache Webserver as Reverse Proxy) and there's a problem with my meeting URL's.

If I click "Meet now" in my Lync Desktop Client, get an URL for the meeting, but if I open it, I'll get a HTTP 404.

I can join those meetings by using the dial-in functionality, so they seem to be existing.

If I open the main meet.domain.com page, I get a 403 - Access denied, which is ok.

This happens internal and external.

I am using an Apache as Reverse Proxy, mobility is working fine with it. I also tested the environment with IIS ARR to make the simple URL's available, but I ran into the same problem.

The Apache (Reverse Proxy) and the Edge Servers are in the DMZ and reachable from the internet.

Please tell me which details you'll need to investigate this issue.

I can provide you the apache configuration if you'll need it.

Thanks, 

Philipp

Hi,

I am working on WAN BW calculation for Lync 2013. I have tried BW calculator andTechnet  which didn't help me or I couldn't make it up.

I have finally come to a conclusion that IM and Presence is 1.3Kbps / user. Likewise I need to calculate for other components as well.

Need your assistance in arriving the BW for other services. We can ignore UC completely.

IM / Presence : 1.3 Kbps / user

Web Conference :

Address Book Query:

Group IM Conference:

Application Sharing:

Audio: (Default Codec)

Video:

Please include if there is any other components that use WAN/Internet BW except UC.

Jayaram

Hey, everyone!

I'm new to the Polycom family of products, so I'm hoping someone can help me out. We purchased two new CX700 and they came with Firmware v1.0.522.34. We're currently running Lync Enterprise Server 2013, and I've read online about how you can't jump right to the latest firmware; you have to go to CU June 2012 (CU5) first (http://blog.schertz.name/2012/08/lync-phone-edition-cu6-upgrade-issues/).

So I did that and Lync Control Panel has version 4.0.7577.4066 as the approved version for the CX700. However, the handset still doesn't seem able to update properly. It still continues to show a "Last Update Status" of "(0x2ee7/0)."

I've verified that our DHCP settings are correct by using Microsofts included "DHCPUtil.exe -EmulateClient" (http://blog.schertz.name/2010/12/configuring-lync-server-for-phone-edition-devices/). Here's the final output with the full server name redacted:

Result: Success
DHCP Server : 10.1.3.1
SIP Server FQDN : <FQDN>
Certificate Provisioning Service URL : https://<FQDN>:443/CertProv/CertProvisioningService.svc

I know it's looking for updates because the "Last Update Request" continues to update.

Whenever you attempt to login to the phone, it finds the time server and then gives the message "Cannot sign in to Communications Service. You must update your version of the software. Contact your system administrator."

If I go on my Lync FE Server and look at the IIS logs, I can't seem to find anything relevant (maybe I'm not looking properly).

I'm really hoping that someone can help me figure out what to test next and get this figured out. I need to get this handset rolled out soon. Thanks!

-Eric

I am having an issue renewing my Entrust Certificate on my Edge Server. I import the certificate successfully and when I try to assign the cert it does not show up. I have also stored it under the computer account (personal) folder, where the past cert is stored. Any ideas? Thanks 

just checking the following DNS configuration on the IIS ARR box to publish lync2013

the internal domain name is the same as the external sip domain contoso.com

the proxy is configured with external DNS server on the external NIC, on the internal no dns.

hostfile only with only one entry which is the FE server (lyncsrv1.contoso.com)

The webfarm is pointing to the internal FQDN of the FE server lyncsrv1.contoso.com

My question when I ping lyncdiscover.contoso.com on the proxy server itself this pings the external IP. The same is true of all the other URL's e.g.meet.contoso.com, lyncext.contoso.com etc all ping the external NIC Ip.

However when I ping lyncsrv1.contoso.com this pings the FE server on the internal nextwork.

Is this correct? or do I need to add all the external urls in the host file on the proxy server itself to point to the IP FE (lyncsrv1)

Two different people have installed this tool on two separate Windows 7 laptops, and it fails to launch on both machines. I originally was receiving a kernelbase.dll error. I started googling for the error and found that some people had success with removing recent .Net 4.5 patches, so I began removing the July .Net 4.5 patches. Something I've done has removed the kernelbase.dll error, but I still have the error below. I do not have KB2840632 installed even though others say it has resovled their issue. Suggestions?

Log Name:      Application
Source:        .NET Runtime
Date:          8/19/2013 2:05:04 PM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Client.domain.com
Description:
Application: LyncConnectivityAnalyzer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
   at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
   at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
   at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext)
   at System.Windows.Application.LoadComponent(System.Uri, Boolean)
   at System.Windows.Application.DoStartup()
   at System.Windows.Application.<.ctor>b__1(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run()
   at LyncDeploymentVerifier.App.Main()
Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name=".NET Runtime" /><EventID Qualifiers="0">1026</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2013-08-19T18:05:04.000000000Z" /><EventRecordID>276732</EventRecordID><Channel>Application</Channel><Computer>Client.domain.com</Computer><Security /></System><EventData><Data>Application: LyncConnectivityAnalyzer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
   at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
   at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
   at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext)
   at System.Windows.Application.LoadComponent(System.Uri, Boolean)
   at System.Windows.Application.DoStartup()
   at System.Windows.Application.&lt;.ctor&gt;b__1(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run()
   at LyncDeploymentVerifier.App.Main()</Data></EventData></Event>

hello

we are getting same problem with IIS ARR as mentioned in this thread, works on android not ios

 http://social.technet.microsoft.com/Forums/lync/en-US/0b076ece-b34c-4185-a4b5-f00c3d4cf20a/solution-ipadiphone-login-issues-with-iis-as-reverse-proxy-android-and-windows-phone-works?forum=lyncprofile
>
IIS LOG from proxy:
>
> 2014-01-21 18:36:05 172.16.5.11 GET
/autodiscover/autodiscoverservice.svc/root/user
originaldomain=sipdoman.co.uk&X-ARR-CACHE-HIT=0&X-ARR-LOG-ID=16e4aa38-38fe-420b-876c-4a6b7dab2240
443 - 172.16.4.15 Lync%202013/2.3+CFNetwork/672.0.8+Darwin/14.0.0 401 0 0
0
> 2014-01-21 18:36:05 172.16.5.11 POST
/webticket/webticketservice.svc/mex
X-ARR-CACHE-HIT=0&X-ARR-LOG-ID=6765bd66-4bd0-443e-aaf1-e2a2231220d6 443 -
172.16.4.15 Lync%202013/2.3+CFNetwork/672.0.8+Darwin/14.0.0 502 3 12030 140

however our proxy is 2008 r2 32bit, the hotfix appears to be for 2012.

Do we need this hotfix or is there another way to resolve this 502 problem

Hi Just finished setting up WAC with Lync...I can get to all of the URLS but when I try to share a slide it just keeps sitting at loading and eventually gives a communication error. I am not seeing any error on the WAC server or Lync.

The only thing I suspect might be an issue is I've tried to use the same FQDN for external and internal when I published the WAC server...

I used split DNS...internally. The reason I did this was because I didn't want to waste a SAN on a public Cert and wanted to minimize the amount of certs I had to work with.

wac.company.com resolves to an internal IP address

Externally

wac.company.com resolves to an external IP address

both are on https on 443....

Hello everybody

I have this error when a I try to start Lync front-end service:

Failed starting a worker process.

Process: 'C:\Program Files\Microsoft Lync Server 2013\Server\Core\RtcHost.exe'  Exit Code: C3E8302D!_HRX! (The worker process failed to initialize itself in the maximum allowable time.!_HRM!).
Cause: This could happen due to low resource conditions or insufficient privileges.
Resolution:
Try restarting the server. If the problem persists contact Product Support Services.

event id: 12330 source LS Server

and 

event ID 500006 Source LS AppDomain Host Process

When I try this powershell command  Reset-CsPoolRegistrarState -ResetType QuorumLossRecovery -poolfqdn poolfqdn

I have this message

Can you help me please

Hi,

How do we check that CMS is moved from lync 2010 to Lync 2013 in Co-Existance environment lync standard edition.

I know that users are moved form Lync 2010 to Lync 2013 but i don't if CMS is moved? And in the existing co-existence we have two edge servers Lync 2010 and Lync 2013. How can i check if traffic is  routing through Lync 2010 or lync 2013. 

Because we want to Decommission the Lync 2010 STD Edition before doing this i want to make sure every thing go smooth.

Please help me on this.

Thanks

Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

We have deployed Lync 2013 on windows 2012 R2 server (FE & Edge), after applying  KB2809243 update (http://support.microsoft.com/kb/2809243)Lync access edge service is not starting.

Error:

Faulting application name: RTCSrv.exe, version: 5.0.8308.556, time stamp: 0x5236eca4

Faulting module name: SIPStack.dll, version: 5.0.8308.577, time stamp: 0x529eeea7

Exception code: 0xc0000005

Fault offset: 0x00000000002215b7

Faulting process id: 0x1320

Faulting application start time: 0x01cf1800e2e08077

Faulting application path: C:\Program Files\Microsoft Lync Server 2013\Server\Core\RTCSrv.exe (file:///C:/Program%20Files/Microsoft%20Lync%20Server%202013/Server/Core/RTCSrv.exe)

Faulting module path: C:\PROGRA~1\MICROS~1\Server\Core\SIPStack.dll (file:///C:/PROGRA~1/MICROS~1/Server/Core/SIPStack.dll)

Report Id: 21423f5e-83f4-11e3-80cd-00155d011f11

Faulting package full name: 

Faulting package-relative application ID: 

Hi,

Is Lync2013 installation supported within AD 2003 (Forest & Domain) and DNS Bind 9.2 (No DNS at all in AD) ?

Thank's

JP

System.Management.Automation.CmdletInvocationException:  WMI provider is not installed. Install it using OCSWMIBC.msi installer. ---> System.Exception:  WMI provider is not installed. Install it using OCSWMIBC.msi installer.
   at System.Management.Automation.MshCommandRuntime.ThrowTerminatingError(ErrorRecord errorRecord)
   --- End of inner exception stack trace ---
   at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(Object input, Hashtable errorResults, Boolean enumerate)
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()
Failed
Finished

I'm just hoping someone has some advise for this.  it worked fine in my test environment, but not in my live environment. (they are snapshot duplicates of eachother)