Good morning gentleman.
Any help will be very appreciated.
I have a new Lync 2013 Enterprise deployment and I had an error with the RTCATS service as below:
└ ▼ RTCATS | 12/03/2014 12:25:22 | Failed |
└ | Service start requested "Lync Server Audio Test Service (RTCATS)". | 12/03/2014 12:25:22 |
└ | Waiting for service operation to complete. | 12/03/2014 12:25:22 |
└ | ServiceStartFailed: Failed to start service within the expected timeframe. | 12/03/2014 12:27:24 | Error |
└ |
|
I already checked the database and it´s ok. Cheking the topology publishment i can see that´s installed as below:
Application: testbot 12/03/2014 13:16:32
└ Created trusted service entry for type=Microsoft.Rtc.Applications.TestBot, port=5076, routable=True, gruuId=3e73c1c2-367b-5e45-8eeb-afebfa256a61 and FQDN=pool.domain.local. 12/03/2014 13:16:32
└ Contacts already exist for the application. 12/03/2014 13:16:32
And with the Test-cscomputer:
Application "testbot" is ready on
Databases are ok:
DatabaseName : rtcab
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
DatabaseName : rtcxds
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
DatabaseName : rtcshared
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
DatabaseName : rgsconfig
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
DatabaseName : rgsdyn
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
DatabaseName : cpsdyn
StateOnPrimary : Principal
StateOnMirror : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror : synchronized
And already checked the get-csaudioTestServiceApplication and ADSI.edit the sip domain are ok
Could you please help me?
Thank you in advance.