We have configured Lync Pair pool.
For test purpouse we have moved one user from Lync FE1 to Lync FE2 and try to make an IM conversation with them but it aint working.
* Free busy status between them stucks on updating
This is logged into event viewer on client side.
The description for Event ID 11 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Lync
80ef01e0
RequestUri: sip:user2@domain.com
From: sip:user1@domain.com;tag=a9ca1fd386
To: sip:user2@domain.com;tag=A41C6F00289B63026B39DC83AD98F033
Call-ID: 6df82296798948c58cf4aeeaca346d24
Content-type: application/sdp;call-type=im
v=0
o=- 0 0 IN IP4 192.168.1.111
s=session
c=IN IP4 192.168.1.111
t=0 0
m=message 5060 sip null
a=accept-types:text/plain multipart/alternative image/gif text/rtf text/html application/x-ms-ink application/ms-imdn+xml text/x-msmsgsinvite
Response Data:
101 Progress Report
ms-diagnostics: 25008;reason="Attempting to route to Primary Pool";source="lync2013-frontend1user2";clusterFqdn="lync2013-frontend2user2";routingType="ToRouting";appName="InterClusterRouting"
101 Progress Report
ms-diagnostics: 25009;reason="Attempting to route to Backup Pool";source="lync2013-frontend1user2";clusterFqdn="lync2013-frontend1user2";routingType="ToRouting";appName="InterClusterRouting"
480 Temporarily Unavailable
ms-diagnostics: 4181;reason="The health information of the primary pool is being evaluated. This could be a temporary issue.";processing-cluster="lync2013-frontend1user2";processing-frontend="lync2013-frontend1user2";source-user-primary-pool="lync2013-frontend1user2";target-user-primary-pool="lync2013-frontend2user2";source="lync2013-frontend1user2";OriginalPresenceState="0";CurrentPresenceState="0";MeInsideUser="Yes";ConversationInitiatedBy="6";SourceNetwork="5";RemotePartyCanDoIM="Yes";RetriedInvite="true"
Any hints where to look for the root of the problem?
We had tried with disabling Firewall on 2nd lync server but that didnt help.
bostjanc
