I have a customer who has setup two edge servers in their Lync Server 2013 topology in one pool. Due to unknown reason both servers starting showing error EVAL license expired.The RTCSRV was stopped on one of the edge server (server2) and was running on
another (server1).
I have followed the TechNet link - http://http://technet.microsoft.com/en-us/library/gg521005.aspx to make the license upgrade to VL on both servers. After steps, the RTCSRV start running on the server1 where it was running previously. The license shows that now Volume License is installed.
However, on server2, after same steps the RTCSRV is not starting. The license shows that it is changed to VL on the server. When I try to start the service using Start-csWindowsService, I get following two error event logs:
I have rebooted the server2 but no change. Here is the output from Get-CsServerVersion command:
Microsoft Lync Server 2013 (5.0.8308.0): Volume license key installed.
Does anyone know how to make RTCSRV see correct status of the license key?
Thanks,
Ketan Shah Sr. Lync Support Engineer Lync Managed Services Catapult Systems
