Hi all,
I recently enabling IM for a newly created user, but the user cannot sign in. After searching for the root cause, it is appear that user has been created in my AD before and then being deleted.
The thing is, when i enable IM of the new created user, the lync database still store old SID of that user id (i used dbanalyze).
I only has 1 front end server, no pool, i use cleanupstorageservicedata command but it prompts errorfound unexpected number of front end for routing group: 1.
Anyone know how is the exact steps to remove this specific orphaned SID from Lync database?
If I manage to connect to RTC database using Management Studio, which table and/or what SQL query to delete this specific sip user?
Thanks.