Hi,
Its been a very embarassing and stressful day as we have had top executive conferences using this equipment and it keeps resetting. The CX5500 is plugged into a PC running the Microsoft Lync Client on it.
What is happening is this device is resetting by itself after using the conference equipment. After using snooper on the device I see that we get the following error.
03/04/2015|10:42:01.441 6E0:10B0 INFO :: Data Received -192.168.1.85:5061 (To Local Address: 192.168.1.69:50161) 2669 bytes:03/04/2015|10:42:01.441 6E0:10B0 INFO ::
SIP/2.0 409 Conflict
Authentication-Info: TLS-DSK qop="auth", opaque="188E8831", srand="5C6DF4A8", snum="489", rspauth="8b0854c1f40fe7ab6189fbecd30abaac4e3add51", targetname="LYNC2013.company.com", realm="SIP Communications Service", version=4
Content-Length: 1922
From: "Northbrook Conference Room"<sip:nbconference@company.com>;tag=7191789454;epid=2c28cfd5fb
To: <sip:nbconference@company.com>;tag=251341B5CFCCB289FF58501FF5A5F525
Call-ID: 513460c5cc8a447cb2f3a767fb26f8a9
CSeq: 1 SERVICE
Via: SIP/2.0/TLS 192.168.1.69:50161;ms-received-port=50161;ms-received-cid=FB55700
ms-diagnostics: 2044;reason="Publication version out of date";source="LYNC2013.company.com"
Content-Type: application/msrtc-fault+xml
Server: RTC/5.0
- <Fault>
<Faultcode>Client.BadCall.WrongDelta</Faultcode>
+ <details>
</Fault>
03/04/2015|10:42:01.441 6E0:10B0 INFO :: End of Data Received -192.168.1.85:5061 (To Local Address: 192.168.1.69:50161) 2669 bytes
After googling I didnt find much one person said to try updating the client software which we did another said reboot the CX to flush cache well we have to reboot every 20 minutes.