Hello All.................I have Consolidated Edge and Reverse Proxy configured for External Access. I am facing issues with External Access.
DNS: All relevant internal and external DNS records are in place.
Ports: All relevant ports are enabled for inbound and outbound connections except for 50000-59999 TCP of Edge.
Certificates: All relevant certificates are installed internally and externally. I am currently using internal CA generated certificate on both Reverse Proxy and Edge external interface. External users have Internal CA Certificate installed.
Microsoft Remote Connectivity Analyzer Results:
1. Lync Autodiscover Web Service Remote Connectivity Test
Result: All Green
2. Lync Server Remote Connectivity Test
Result: Failure at Below Error
Testing remote connectivity for user user1@domain.com to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Tell me more about this issue and how to resolve it
Additional Details
Couldn't sign in. Error: Error Message: The certificate chain was issued by an authority that is not trusted.
Error Type: TlsFailureException.
.
Elapsed Time: 4398 ms.
When I try to login, it takes a little time before asking for a password and once I provide the password it remains stuck on the sign in screen with "Contacting server and signing in......" message.
I am not sure how to go about troubleshooting it. Any headway would be appreciated. Thanks.