Hi there,
we used a lync2010 deployment and are now migrating step by step to lync 2013 standard. I moved all the users, no issues. Now I moved all response groups and that gives me a huge headache. At first all seemed fine ... we got several phone extensions, such as"0", "33" and "45". I see my migrated workflows, queues and groups side by side to the old one.
But if I dial e.g. "0", I can only hear the music that is configured for "on hold" and get forwarded after 15 seconds (as configured). It doesn't ring the primary group. When it rings the secondary group (in this case 45) not all members are "ringing".
The extension "45" seems to dial directly the configured group, but again - not all members.
Our most important extension is the "0" ...
Currently I try to create a new group and a blank workflow ... for testing purposes.
What may be wrong here?
Regards
Marcel