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Lync Remote connection setup - Complete traffic flow

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Hello all,

I am absolutely no OCS/Lync expert. That said, I have a lot of experience with all kinds of set-ups of all other MS products, and have also setup a Lync 2010 en Lync 2013 environment. But only for internal clients.

I am now in the process of setting up external client connection. So no fancy things like Federation or web-based connections.

What I'd like to have is something like a process flow diagram of the traffic that is needed to make this work.

Why is it not enough to open the FW and NAT port 5061 traffic to the Edge server and port 443 traffic to port 4443 of the FE pool?

I'm trying all day setting up a simple environment, but can't get it to work and all "documentation" just seem to contradict eachother and as such is not very helpful.

Can some please explain the traffic flow and help me in the correct direction?

BTW I do not want to use a Reverse Proxy for this environment, but I am using a rather sophisticated FW, which also NAT's the inbound traffic.

Thanks for your replies.

Regards,

Stephan van der Plas

PS: The output of the lync connectivity test:

Testing remote connectivity for user <testuser>@<domain>.com to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
 
Test Steps
 
Attempting to resolve the host name access.<domain>.com in DNS.
The host name resolved successfully.
 
Additional Details
Testing TCP port 443 on host access.<domain>.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
 
Test Steps
Testing remote connectivity for user stephan.van.der.plas@<domain>.com to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Tell me more about this issue and how to resolve it
 
Additional Details
Couldn't sign in. Error: Error Message: Operation failed because the network connection was not available..
Error Type: ConnectionFailureException.



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