Hi,

following link states that a std. edt. is the prefered choice for a pool with two servers:

http://technet.microsoft.com/en-us/library/gg412996.aspx

Any ideas or am I missing some HA or DR feature here?

dennis

Hi,

Hope this is a suitable forum to ask this question! I have very recently installed Lync 2013 Enterprise (separate SQL, Front End and Mediation Servers) in a virtual environment and have connected the Lync 2013 environment to an Avaya PBX environment. All the voice traffic etc., is mostly working and generally I have no major issues with two way voice between Lync and Avaya(via Sip trunk-Although this shows as a PSTN Gateway on the Lync Topology). I have a couple of scenarios that I want to look at in more detail however which sends me installing and running OCS Logger on the Front End / Med Server environments to obtain trace traffic. Although OCS Logger appears to have installed OK, and when I open the screens I can choose the relevant data to capture i.e. MediaStack RTP, S4 etc,. when it comes to running the analyse function I am getting a whole bunch of problems inside OCS which are not helping me look at other problems.

If I run OCS and capture a trace between Lync to Lync extensions, then the Snooper shows some info on the trace tab, but NO info on the Messages tab. (Which I kind of expect being a Lync to Lync call)

If I run OCS and capture a trace between Lync to Avaya SIP/H.323 extension (or vice versa) I either get NO messages on the Messages tab or a message stating Error/warning “parsing error:Emtpy SDP Offer” or “illegal character/S4”. Please note, however that the voice is OK – I do have two way audio between the two devices.

I also have 2xLync 2010 setups here and we have no issue with either of the OCS loggers that were installed on them. I have used the latest OCS Logger.msi I can find on Microsoft’s website and it installed just fine.

I have compared the fields available in the OCS logger used by Lync 2010 and the OCS used by Lync2013 and there are differences i.e.

Lync 2010 Front End Server – has fields S4, ServerAgent, ServerConfiguration, ServerTransportAdaptor SIPStack and SIPStackPerf

Lync2013 Front End Server has fields S4, ServerAgent, ServerConfiguration, ServerTransportAdaptor SIPStackBUT NOT SIPStackPerf

There are some other fields present in Lync2010, but not in 2013. It is the same when comparing OCS on the Med Servers on a 2010 and a 2013. I do realise that being a later version, things may well change, so this might not even be an issue at all.

I have tried very hard to see if anyone else is having the same problems with OCS via various google searches / looking/reading in forums but have come across very little. (I have been trying to resolve this for about 6 weeks now, with no luck.If anyone has any advice regarding the OCS and what might be wrong, be it the software or something I have not ticked during installation I would appreciate it.

Kind regards, HppcFan

Hello,

We have multiple locations.  I setup Lync 2013 and two SBAs in two branches.  I have users that are moving between branches.  How can I setup the option to detect the current location for the user, so user would use local PRI for dialing?

Thank you.

Thank you. Eric.

Hello,

I have installed a 2013 Lync environment in our lab with two front end pools each having two servers. Both SQL store & Monitoring servers are standalone.  I have noticed high memory utilization on each of the front end servers in the pool from time to time and the usage does not go down for a long time causing other service timeouts, errors etc as seen in Lync Server logs on the front ends.

The process that is taking up all the memory is LysSVC.exe and I cannot find any relevant information in either MSDN or Technet.  Surprisingly Google search yeided no results (am I the only one?).  The process seems to be part of the Lync Server core atleast as seen in the install directory in C:\program files\Lync 2013\Server\core\LysSVC.exe.

Appreciate any help on figuring out why it's consuming all memory (though CPU utilization is anywhere from 0-10%) from time to time over extended periods.

Hi,
I am currently trying to fix a few errors with my Lync Enterprise Voice configuration and I normally use the Lync 2013 logging tool without any problems however since yesterday whenever I log something and then go to view it I just get line after line of the following.

TL_WARN(TF_NETWORK) [0]1394.1B9C::04/30/2013-08:26:41.757.00072026 (SIPStack,CBufferChain::Decrypt:BufferChain.cpp(3223))Unrecognized TLS header: 0x17 0x3 0x3 0x13 0xd0
TL_ERROR(TF_COMPONENT) [0]147C.2580::04/30/2013-08:26:41.840.0007424c (S4,SipMessage.CheckNonAscii:sipmessage.cs(809))Illegal character from S4 trace. Count:118

I have tried to roll back any changes I made yesterday which has not helped and I have searched around for a while now and not come across anyone with a similar issue.

If I use the command line logging tools from powershell I also get the same problem however if I open the logs in text format rather than using snooper I get the actual SIP information but still the same errors mixed in with it.

I have also tried resetting the logging tool by copying the default.tmx file and also removing all of the files in the log directory.

If anyone could shed some light on this it would be greatly appreciated.

Greetings!

We are doing migration from Lync 2010 server to Lync server 2013.
We are installing side-by-side Lync Server 2013.

What's the best practices for DNS records durring the migration path?

We have A record for example meet.company.local which points to IP of LYNC2010FE.
We have SRV record for _sipinternaltls _tcp 5061 which points to IP of LYNC2010FE.

Now when we are joining lync server 2013 to live "near by Lync2010 server" how do you deal with those records.
Having two srv records (one for Lync2010 and one for Lync2013) is even possible to work?
What to do with meet records?

with best regards

bostjanc

I am running Lync 2013 with multiple SIP domains.

Currently I have multiple users with different SIP domains that match their email address such as:

User1@litwareinc.com

User2@fabrikam.com

User3@contoso.com

I want to change the domain portion of the SIP address to all be the same domain.

User1@contoso.com

User2@contoso.com

User3@contoso.com

I know I can go edit Lync users and select different SIP domains from the drop down. Is there a way to do it from powershell for all users, instead manually doing one at a time?

Thanks in advance,

Will

I know paired pools have to have a 1:1 releationship, but is there anthing that says if you you want to use pool pairing that you have to pair all of your pools?

For example I have 3 sites A, B, and C.  Each has 1 pool.  I am only concerned about DR for Sites/Pools A and B.  Can I setup A and B as a pair and leave C unpaired?

Thanks,

Paul MacLean

Hi,

So we have Lync 2010 working perfectly and 2013 side by side in the production environment but still in testing.

On first launch of the 2013 client, we get this prompt:

Entering some credentials or even cancelling seems to work sometimes and everything is fine after that, but we'd like this not to happen for every user on first launch if we can avoid it.

The person who started setting up Lync 2013 is no longer with us, I'm assuming its something in TMG that needs updating, but with all the Lync rules we have, I'm not sure what.

Hi everyone,

We got some problems when deploying Lync 2013 to our test-Clients.

I´ve created a SCCM 2007 Package with two programs.

1. x86\setup.exe /adminfile Config.MSP

2. A batchfile will delete the autostart of Lync and set the shownfirstrunoptin regkey

reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Lync /f
reg add HKCU\Software\Microsoft\Office\15.0\Common\General /v ShownFirstRunOptin /t REG_DWORD /d 1 /f

The deployment works fine. Lync will be installed with the correct .MSP Settings and the Batch will be executed. But after that every Client will automatically restart. Is there any Option to supress the restart?

Thanks a lot.

Regards, Michael

Hi.

I'm having some trouble finding the licence key for Lync 2013 client in the registry.

I currently working on a deployment of Lync 2013 client to my users, and im wondering if the installation is installing the correct licence key.

Anyone know where i can find it?

Regards

Even

Dear all,

I am facing a high CPU load on my lab Lync 2013 FE servers (both on an Enterprise FE server and a Standard FE server). No live users on the system (only 1 user logged in), purely a lab environment, completely idle.

Symptom: SQL server process (RTCLOCAL instance) consumes 80-90% CPU, and this activity is running for a very long time (since a couple of hours right now so I am not sure it will ever finish, or got stuck). If I manually restart the RTCLOCAL SQL instance service, the CPU load goes back to normal idle, and does not increase again.

The RTCLOCAL instance "tempdb" file is frequently accessed during this activity. It seems some infinite loop is happening, that cannot be finished in timely manner. I have looked at the SSMS Activity monitor, however I'm not a DB expert to recognize the issue from those counters. There are a couple of "Recent expensive queries", the top one regarding to "Microsoft.Rtc.Management.Xds.AppLayer.2008" having 30-60 executions/min, which sounds quite high to me.

Also, I have experienced a very similar issue on a Lync 2010 SE server a year ago, however I dont have the details anymore to confirm this.

Did anybody experience similar issues in the SQL process of Lync? I will not restart the SQL process for some time, so if anyone has idea how to troubleshoot this, I am happy to provide feedback, maybe catching a bug here?

In troubleshooting my replication issue between the FE and the EDGE server I think I have narrowed it down to security permissions on the RtcReplicaRoot folder.  Doing some logging I see I get access denied on the edge side which makes me believe that the FE server cant connect to the folder.

Is there a command I can run to fix the permissions?  I have already deleted the folder and ran the deployment setup again and let it re-create the folder but that doesnt look like it worked.

I guess the next step is to wipe the server of lync and start over with the edge deployment.  Im not sure what changed but it worked until the 26th of last month.

Any help is appreciated.

Dusty

It seems that everything is working, but I have many errors in Event Log.

************************************************************************

Storage Service had an EWS Autodiscovery failure.

UnsupportedStoreException: code=ErrorIncorrectExchangeServerVersion, reason=GetUserSettings failed,smtpAddress=username@domain.com, Autodiscover Uri=https://autodiscover.domain.com/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL> ---> Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed. The remote server returned an error: (401) Unauthorized. ---> System.Net.WebException: The remote server returned an error: (401) Unauthorized.
   at System.Net.HttpWebRequest.GetResponse()
   at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri& autodiscoverUrl)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   --- End of inner exception stack trace ---
   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)

Cause: Autodiscovery Uri was not correctly configured or unreachable, that there is a problem with the Proxy, or other errors.
Resolution:
Check event details.  Check autodiscovery Uri is properly configured and reachable. Check that proxy setting is properly configured and reachable.  Validate Lync to Exchange Autodiscovery configuration by following the trouble shooting guide. If problem persists, notify your organization's support team with the event details.

***************************************************************************************

Not sure why it is trying to use https://autodiscover.domain.com/autodiscover/autodiscover.svc. Is this correct?  I thought it should behttps://lyncdiscover.domain.com/autodiscover/autodiscover.svc orhttps://lyncweb.domain.com/autodiscover/autodiscover.svc.

If I run Get-CsService -WebServer | fl  autodiscover*, I receive the following output:

AutodiscoverServiceExternalUri : https://lyncweb.domain.com/Autodiscover/AutodiscoverService.svc/root
AutodiscoverServiceInternalUri : https://lyncpool.domain.local/Autodiscover/AutodiscoverService.svc/root

As I said, everything looks good and working. Anyone has any ideas what that is?

Thank you.

Thank you. Eric.

I have a Lync 2010 Enterprise Edition and a Lync 2013 Enterprise Edition environment.

I run the Lync 2013 CU1 update ons all the 2013 servers and after that i executed the following command on one of  the Lync 2013 front-end servers:

Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn NLCL6120300.nl.deloitte-t.com -Verbose

Thsi happens:

VERBOSE: Creating new log file
"C:\Users\maadejong_admin\AppData\Local\Temp\Install-CsDatabase-b587333b-f88f-44df-aaf8-a2c62388a674.xml".
VERBOSE: Install databases required by Lync Server role(s).
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.BlobStore'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database rtcxds.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RtcSharedDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database rtcshared.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database rtcab.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database rgsconfig.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database rgsdyn.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database cpsdyn.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
Trying to connect to Sql Server NLCL6120300.nl.deloitte-t.com\CL6120300. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 3128.
Sql version is acceptable.
Checking state for database LcsCDR.
VERBOSE: Creating new log file
"C:\Users\maadejong_admin\AppData\Local\Temp\Install-CsDatabase-b587333b-f88f-44df-aaf8-a2c62388a674.html".
WARNING: Install-CsDatabase failed.
WARNING: Detailed results can be found at
"C:\Users\maadejong_admin\AppData\Local\Temp\Install-CsDatabase-b587333b-f88f-44df-aaf8-a2c62388a674.html".
Install-CsDatabase : Command execution failed: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
At line:1 char:1
+ Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn NLCL6120300.nl.deloitte-t ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Install-CsDatabase], UnauthorizedAccessException
    + FullyQualifiedErrorId : ProcessingFailed,Microsoft.Rtc.Management.Deployment.InstallDatabaseCmdlet
PS C:\Users\maadejong_admin>

When i check the log file i see this:

<?xml version="1.0" encoding="UTF-8"?>
-<CsMgmtLog Name="Install-CsDatabase"><Info Time="2013-05-02 08:09:30Z" Title="Connection">Data Source=nlcc06403.nl.deloitte-t.com\rtc;Initial Catalog=xds;Integrated Security=True</Info>
-<Action Time="2013-05-02 08:09:30Z">
<Info Time="2013-05-02 08:09:30Z">Root domain: deloitte-t.com.</Info>
<Info Time="2013-05-02 08:09:30Z">Root domain: deloitte-t.com.</Info>
<Info Time="2013-05-02 08:09:30Z">Filter: (&((ObjectCategory Equal person)(ObjectClass Equal user)(Sid Equal S-1-5-21-1625600549-1582695352-2632464063-1174)))</Info>
<Info Time="2013-05-02 08:09:30Z">Found</Info>
<Info Time="2013-05-02 08:09:30Z">User: CN=MaadeJong_Admin,OU=Admin Accounts,OU=Users,OU=NL-T Server Management,DC=nl,DC=deloitte-t,DC=com</Info>
<Info Time="2013-05-02 08:09:30Z">Group security identifier (SID): S-1-5-21-2842004425-2307323377-2368218010-519</Info>
<Info Time="2013-05-02 08:09:30Z">HasToken: False</Info><Info Time="2013-05-02 08:09:30Z">Check Groups</Info>
<Complete Time="2013-05-02 08:09:30Z"/></Action>
<Info Time="2013-05-02 08:09:30Z">Found "RTCHSUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCUniversalServerAdmins": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCHSUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCHSUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCUniversalReadOnlyAdmins": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCHSUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCComponentUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCComponentUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCUniversalServerAdmins": True</Info>
<Info Time="2013-05-02 08:09:30Z">Found "RTCUniversalReadOnlyAdmins": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCComponentUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCUniversalServerAdmins": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCUniversalReadOnlyAdmins": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCComponentUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCUniversalServerAdmins": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCUniversalReadOnlyAdmins": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "RTCComponentUniversalServices": True</Info>
<Info Time="2013-05-02 08:09:31Z">Found "CsAdministrator": True</Info>
<Error Time="2013-05-02 08:09:31Z" Title="Error">An error occurred: "System.UnauthorizedAccessException" "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"</Error>
</CsMgmtLog>

The nlcc06403.nl.deloitte-t.com is a Lync 2010 Standard Edition server which hosts the cms of 2010

Did i mis something. Any help will be appreciated.

Thank you

Marcel

hi there

i am in the middle of installing lync 2013 server on windows server 2008 r2 enterprise sp1 with sql server 2012 (from the lync 2013 package)

i have got through all the stages so far with no major issues, a couple of updates here and there but working fine. i am now at the stage under Deploy, step 2: Setup or Remove Lync Server Components. it gets 8 mins or so of the way through and throws an error up showing:

Database rtc could not be updated because it requires major upgrade from version 0 to version 125. Due to schema changes this database cannot be re-used. It must be dropped and a new one created. To preserve data, you must use this product's backup/export restore/import solution. Examine the product documentation for instructions.

now i have put all the updates on for sql server as thats what i thought it meant by the version number, but still getting the same.

can anyone explain what to do in easy to follow instructions so i can get past this, please?

thanks in advance, gary.

GB

Trying to create a summary of the text to speech in the response group workflows along with other properties of the workflow such as name, description, etc.

This works great for the hunt groups,

Get-CsRgsWorkflow
| select-object Name, Description, PrimaryUri, DisplayNumber, DefaultAction,
NonBusinessHoursAction, HolidayAction, CustomMusicOnHoldFile

but doesn't include the additional text to speech prompts in the interactive voice response workflows.  There aren't get versions of the New-CsRgsAnswer, New-CsRgsPrompt, New-CsRgsQuestion, or New-CsRgsCallAction

I found Get-CsRgsWorkflow
| Select-Object -ExpandProperty DefaultAction from http://technet.microsoft.com/en-us/library/gg425766.aspx

but that doesn't include the additional text to speech prompts either. 

I'm installing a Lync 2013 Server in a production environment that has an Exchange 2010 server and 2007 SharePoint server.

I want to initially test Lync working internally (IM, presence, voice, video, and maybe phone.) If things go according to plan I will roll it out to everyone and then open it up to the outside.

I have prepared the domain, and am installing Lync 2013 in an HA environment on a single VM with 4 processors and 8 Gb of memory. I have only to blow through the cert part and turn on the services, and I can rock and roll! Everything has been going swimmingly until I got to the cert part.

I have been following Matt Landis' Microsoft Lync Server 2013 Step by Step for Anyone. I have pretty much taken all the defaults and let Lync do its thing. Well, I overlooked one part: Lync wants an internal Certificate Authority server. My AD server is not running that role, and I don't want it to for security reasons, and I don't know how that will affect my existing Exchange and SharePoint certs. I am loathe to change anything on the AD. (If it ain't broke, don't fix it, my dad used to say.)  :^)

So, when I choose a CA (page 41) it obviously can't find a local CA, because I'm not running CA on my AD.

OK, then, I'll go back and do an offline cert, then go to GoDaddy and buy a 10-pack SSL, and go that way.

Well, after I import my CSR, and all my names populate, GoDaddy insists the primary name be a FQDN, and because I've taken all the defaults, my primary name is lync.domain.local.So, I can't process my inside cert because I don't have an internal CA, and I can't create an outside cert because I have an inside address.

So, what is the quickest way home here? Turn on CA on the AD? Re-do the Lync install and use a FQDN for the server name? Or is there some other way?

(I will eventually need a FQDN anyway if things work according to plan.)

Rob

Here's an interesting one.

We have Lync 2013 with an edge and two FE servers.

We have an issue with the Lync 2013 iPhone client connecting to EWS.

The cause is that we are currently upgrading to Exchange 2013 from Exchange 2007. Exchange 2013 is running the show for EWS via our autodiscover. Which it needs to, presumably, or the migrated users wont work properly.

The issue is that for those users still on Exchange 2007, which is most of them for quite a while until we have run a PoC, the EWS provided in 2013 negotiates the new SOAP based connection. Then it fails as this doesn't work for Exchange 2007.

It seems to me, short of attaching an EX 2007 EWS to the long list of URLs the mobile client attempts after failing on the autodiscover revealed EWS, is to force the old POX method on Exchange 2013 - at least until we have migrated all of the mailboxes.

So, my question, how do I do that! Google has drawn a blank!