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Unable to retrieve Meetings and Voicemail info from Exchange on 2013 Mobility Client

April 2, 2013, 7:49 pm
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Hi all,

Right after login with a Lync 2013 Mobile client on WP8, I receive 'no meetings' or 'no voicemail' even though I have appointments and voicemails that show up in my desktop client logged in both internally and externally.

The cert used on the 2013 Exchange Server was issued by the local CA, but I did install the cert chain on my Windows 8 Phone to avoid any cert issues, which this does not appear to be.

Wondering if anyone has any troubleshooting advice as to how I can get my calendar and voicemails to show up on WP8 client.

Any feedback is appreciated,

Paul

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Exportar usuarios e Importar usuarios para uma outra conta no Lync 2013

May 9, 2013, 7:23 am
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Olá amigos, estou com um problema na implementação aqui do meu Lync 2013.

Já está tudo certo e operando.

Mas preciso criar os usuarios e já colocar todos os usuarios já no Lync de cada um.

Tenho 9 SIPs diferentes e 380 usuarios.

Cada SIP terá um determinado grupo de usuarios.

Para evitar que os usuarios mesmos tenham que inserir os usuarios eu mesmo já estou fazendo isto.

Antigamente no Exchange 2010 com o Lync 2010 bastavamos irmos no OWA e ir na GAL e pegar todos os usuarios e ir adicionando na lista de contatos do Lync 2010, dai automaticamente já aparecia estes contatos no Lync client, era uma mão na roda. Mas a Microsoft agora tirou esse recurso no Exchange 2013 la no OWA entenderam, vai entender porque.

Então fui na documentação do Lync 2013 e achei essas informações, mas eu faço tudo certinho, nao da erro algum mas mesmo assim quando entro no Lync Client do usuario, o usuario que foi adicionado pelo comando nao aparece no Lync Client do usuario entenderão ?

Veja os comandos que estou usando:

Export-CsUserData -PoolFqdn "SRV-LYNC-01.contoso.com.br" -UserFilter "suporte@contoso.com.br" -FileName "C:\Contatos\contatos_suporte.contoso.zip" -verbose

depois

Import-CsUserData -PoolFqdn "SRV-LYNC-01.contoso.com.br" -UserFilter "atendimento@contoso.com.br" -FileName "C:\Contatos\contatos_suporte.contoso.zip" -verbose

também tentei este

Update-CsUserData -Filename "C:\Contatos\contatos_suporte.contoso.zip" -UserFilter "atendimento@contoso.com.br" -verbose

Amigos, espero que possam me ajudar, a diretoria quer que eu já coloque o Lync Client 2013 nas maquinas com todos os usuarios ja adicionados, mas ta dificil demais, a Microsoft em vez de facilitar a nossa vida a cada versão somente complica nossas vidas... da pra desanimar gente...

Obrigado a todos.

Silvio Tavares - Analista de Sistemas

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Mobility for Lync 2013 Pool Users is not working when coexisting with Lync 2010 Pool

March 16, 2013, 11:46 pm
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Hi,

I am facing a problem with Lync Mobility (for Lync 2013 pool users) after installing Lync 2013 FE in an existing Lync 2010 Environment in which mobility is working for Lync 2010 pool users. I need to clarify the how to get that working:

1- Does the external Web URL on Lync 2013 pool have to be different from the external Web URL used on the Lync 2010 pool? This means we need to register a new public DNS record with a new IP address?

2- I am using ISA 2006 as reverse proxy. Do i need to create a new publishing rule other than the existing Lync 2010 publishing rule to publish the Lync 2013? How should that be configured in coexistince envionment of Lync 2010 and Lync 2013?

If somebody has exact details and requirements on how to configure the coexistence of mobility i would really appreciate if it can be shared with me. Thanks.

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Meeting URL - Lync 2010-2013 coexistence

May 24, 2013, 2:13 pm
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I have Lync 2010 and Lync 2013 coexistence (same domain).

The meeting URL of my Lync 2010 is https://meet.getconference.com.br. Can I have other meeting URL to my Lync 2013 at the same domain??

I want that users in Lync 2010 use https://meet.getconference.com.br to continue using the Lync Attendee and users in Lync 2013 use other URL to use the Web App.

Is it possible? How can I do this?
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LYNC 2013 generating Full Address book files but not the delta ones

May 25, 2013, 7:52 pm
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Dear Experts,

I have noticed after I installed a new LYNC 2013 pool that the SQL share for address book is only showing F-xxxx for full downloads of address book but I am not seeing the D-xxx delta files which is causing my client not to receive the GALContactDelta file.

This new pool is an enterprise LYNC 2013 and I am currently testing to move from LYNC 2010. I have only one Address Book configuration policy and I did not create any new policy for the new pool/site. Any suggestions where to check the cause is appreciated.

Regards,

A. Zaher

A. Zaher

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failed with the operating system error 5(Access is denied.).

May 21, 2013, 2:44 am
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it seems the problems is not going to end wit lync 2013

Executing PowerShell command: Install-CSDatabase -Confirm:$false -Verbose -LocalDatabases

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Lync Web App fails with can't join lync live meeting

May 25, 2013, 10:23 pm
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Hello,

     When I try to join a meeting from the Lync Web App (using something likehttps://Meet.VOA.CN/user11/4C7DDNJM) from the LAN/Internal, we see the initial Lync Web App screen (languages, etc) but the Lync Web App show "connecting Join Meeting" along time , I Install Microsoft  Silverlight X64 ，Am I the only one? can you help me ? Thanks .

   

光荣在于平淡，感谢在于用心，知识在于积累，技术在于钻研，成长的一切需要我们用心经营~

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Lync 2013 client needs to authenticate in TMG

December 19, 2012, 3:51 pm
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Hi,

So we have Lync 2010 working perfectly and 2013 side by side in the production environment but still in testing.

On first launch of the 2013 client, we get this prompt:

Entering some credentials or even cancelling seems to work sometimes and everything is fine after that, but we'd like this not to happen for every user on first launch if we can avoid it.

The person who started setting up Lync 2013 is no longer with us, I'm assuming its something in TMG that needs updating, but with all the Lync rules we have, I'm not sure what.

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Lync 2013 Install database sql error code 539

May 21, 2013, 6:25 pm
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I try install lync 2013 Ent:

1. Publish topology complete with error database create (sql server name not available, fogot fqdn)

2. I can't delete topolody "Cannot publish topology changes. Conference directories still exist on a pool that would be deleted. Remove the conference directories before continuing." And I can't remove conference because I not install Lync :)

3. I add cname to dns. Try install database from topology builder - complete with error for database rtcxds, rtcab, qoemetrics - " sql error code = 539, error message = Schema changed after the target table was created. Rerun the Select Into query."

4. I try second run "Install database" error - "Database rtcxds could not be updated because it requires major upgrade from version 0 to version 15. Due to schema changes this database cannot be re-used. It must be dropped and a new one created.  Database rtcab could not be updated because it requires major upgrade from version 0 to version 62. Due to schema changes this database cannot be re-used. It must be dropped and a new one created. Database QoEMetrics could not be updated because it requires major upgrade from version 0 to version 62. Due to schema changes this database cannot be re-used. It must be dropped and a new one created."

5. I try remove database rtcxds, rtcab, qoemetrics and run "Install database" - " sql error code = 539, error message = Schema changed after the target table was created. Rerun the Select Into query."

How I can fix this error?

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lync 2013 design question

May 26, 2013, 6:31 am
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I currently have an enterprise front end pool.domain.com, with 1 FE server lync1.domain.com, and a backend sql server lyncdb.domain.com. I want to add high availability in the event that either the front end server goes down or the backend. how best can this be achieved? 

Anand_N


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Lync Remote connection setup - Complete traffic flow

May 10, 2013, 12:42 pm
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Hello all,

I am absolutely no OCS/Lync expert. That said, I have a lot of experience with all kinds of set-ups of all other MS products, and have also setup a Lync 2010 en Lync 2013 environment. But only for internal clients.

I am now in the process of setting up external client connection. So no fancy things like Federation or web-based connections.

What I'd like to have is something like a process flow diagram of the traffic that is needed to make this work.

Why is it not enough to open the FW and NAT port 5061 traffic to the Edge server and port 443 traffic to port 4443 of the FE pool?

I'm trying all day setting up a simple environment, but can't get it to work and all "documentation" just seem to contradict eachother and as such is not very helpful.

Can some please explain the traffic flow and help me in the correct direction?

BTW I do not want to use a Reverse Proxy for this environment, but I am using a rather sophisticated FW, which also NAT's the inbound traffic.

Thanks for your replies.

Regards,

Stephan van der Plas

PS: The output of the lync connectivity test:

Testing remote connectivity for user <testuser>@<domain>.com to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
 
Test Steps
 
Attempting to resolve the host name access.<domain>.com in DNS.
The host name resolved successfully.
 
Additional Details
Testing TCP port 443 on host access.<domain>.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
 
Test Steps
Testing remote connectivity for user stephan.van.der.plas@<domain>.com to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Tell me more about this issue and how to resolve it
 
Additional Details
Couldn't sign in. Error: Error Message: Operation failed because the network connection was not available..
Error Type: ConnectionFailureException.


You know you're an engineer when you have no life and can prove it mathematically


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Error: Prerequisite installation failed: SqlInstanceLyncLocal

May 18, 2013, 9:20 pm
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I'm trying to install lync 2013 on win server 2012 as member server and another domain controller server  also available that runs a win 2003 server raised domain and forest functional level to 2003 and extended schema  for lync so the part called prepare active directory completed successfully  plus installation of administrative tools too.in the part install or update lync server system step 2 setup or remove lync server components  i got this error :

 └ ▼ Install prerequisites  5/18/2013 8:21:30 PM Failed
                 └  Name of prerequisite: SqlInstanceLyncLocal 5/18/2013 8:21:30 PM  
                 └  Type of prerequisite: exe 5/18/2013 8:21:30 PM  
                 └  Method used to check prerequisite state: SqlNeeded(lynclocal) 5/18/2013 8:21:30 PM  
                 └  Result of state check: True 5/18/2013 8:21:30 PM  
                 └  Executing external command: C:\ProgramData\Microsoft\Lync Server\Deployment\cache\5.0.8308.0\SQLEXPR_x64.exe /QUIET /IACCEPTSQLSERVERLICENSETERMS /HIDECONSOLE /ACTION=Install /FEATURES=SQLEngine,Tools /INSTANCENAME=LYNCLOCAL /TCPENABLED=1 /SQLSVCACCOUNT="NT AUTHORITY\NetworkService" /SQLSYSADMINACCOUNTS="Builtin\Administrators" /BROWSERSVCSTARTUPTYPE="Automatic" /AGTSVCACCOUNT="NT AUTHORITY\NetworkService" /SQLSVCSTARTUPTYPE=Automatic 5/18/2013 8:21:30 PM  
                 └  Installation result: -2067529717 5/18/2013 8:21:50 PM  
                 └  
Error: Prerequisite installation failed: SqlInstanceLyncLocal
▼ Details
└ Type: PrereqInstallFailed
└ ▼ Stack Trace
    └  at Microsoft.Rtc.Internal.Tools.Bootstrapper.BootstrapperTask.AddMsiPrereq(String prereqName)
at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog[T](Action`1 action, T arg)
 5/18/2013 8:21:50 PM 

Error


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Successfully installed Lync2010.when i open lync server control panel.it show navigation to the webpage is canceled.i attached screenshot also.

November 26, 2012, 6:24 am
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Hi

Lync server 2010 installation successfully completed.when i open lync control panel if show Navigation error.Navigation error

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Disable Conversation History, but do not Grey it Out

May 6, 2013, 7:14 am
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Is there any way to deploy Lync 2013 with the following option disabled, but not greyed out? We want the users to be able to turn it on if they so choose, but deploy it with it off.

Save IM conversations in my email Conversation History folder

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Lync 2013 Client

May 27, 2013, 4:37 am
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Hi,

I'm deploying Lync 2013 pilot.

I noticed that Lync 2013 client is only available with Microsoft Office 2013.

Questions

1. Is Lync Client 2013 available as standalone product?

2. If I use Lync Client 2010 with Lync Server 2013, what do I loose?

Thanks and regards

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2010 -> 2013 no replication after CMS move

April 11, 2013, 3:45 pm
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I am working through decommissioning my 2010 pool. Everything on the 2013 is working pretty well (except external users calling internally, but that's a different issue).

After running Move-CsManagementServer I checked topology builder and it had indeed moved my CMS to the new pool. I got a bit ahead of myself and tried running the command to remove the old database from my old sql server (Uninstall-CsDatabase -CentralManagementDatabase)however that failed. I dont know if attempting to run that was the problem or not, but I tried running Get-CsManagementStoreReplicationStatus after and it returned no results!

I figured that was a problem so I read in some other technet thread to try re-running step 2 in deployment wizard (add/remove components) on my old 2010 FE server. After this it still returned no results so I did some more reading and realized I had to check my services. I started my 2013 Master Replicator service and was able to get results, however they were all false.

I went on to my 2010 FE and tried starting the Master Replicator service however it would not start. Event viewer shows:

Log Name:      Lync Server
Source:        LS Master Replicator Agent Service
Date:          4/11/2013 5:58:07 PM
Event ID:      2010
Task Category: (2122)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      lync02.andomain.auroranorthsoftware.com
Description:
Microsoft Lync Server 2010, Master Replicator Agent successfully registered with the back-end, but a schema or sproc version mismatch was detected. The service will not start until this problem is resolved.

Database version: Actual = 10.13, Expected = 10.8.
Cause: Installation error.
Resolution:
Ensure both Microsoft Lync Server 2010, Master Replicator Agent and back-end were installed or modified by the same installation package.

Oddly enough everything is working fine in the 2013 pool (minus that unrelated problem) and the CMS move even fixed an issue we had with multiple work numbers showing up on contact cards.

Since we are all okay, can we just keep running as is with replication a bit funky? Or is this going to end up being a problem that we need to resolve?

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managed SQL server installer has stopped working

May 27, 2013, 2:49 am
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Checking prerequisite SqlInstanceLyncLocal...installing...failure code -2068578304
Prerequisite installation failed: SqlInstanceLyncLocal
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Lync Server 2013 Stress and Performance Tool Not working

May 27, 2013, 9:33 pm
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I am using Lync Server 2013 Stress and Performance Tool.

I am trying to create a Load using  the "UserProfile Generator.exe". I run  the following steps

Open "UserprofileGenerator.exe"

Click on "General Scenerio" Tab

Under "Data Colloboration" option I select Load Level as "High"

Then click the "Summary" Tab

Click on "Generate Files". The Tool Crashes with the following error mesage

 
UserProfileGenerator.exe has stopped working

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: userprofilegenerator.exe
  Problem Signature 02: 5.0.8308.299
  Problem Signature 03: 51365d7e
  Problem Signature 04: UserProfileGenerator
  Problem Signature 05: 5.0.8308.299
  Problem Signature 06: 51365d7e
  Problem Signature 07: c4
  Problem Signature 08: 9a
  Problem Signature 09: System.NullReferenceException
  OS Version: 6.2.9200.2.0.0.400.8
  Locale ID: 1033
  Additional Information 1: 547b
  Additional Information 2: 547bfab8f44cf060d07604a384b5ee7b
  Additional Information 3: b786
  Additional Information 4: b7864613838efe8c4a82e40567988646

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=190175

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

Operating System tried: Windows Server 2012; Windows Server 2008

Have Microsoft .Net 4.5 runtime installed.

Have Microsoft Visual C++ 2012 redistributable package (x64) installed.

Desktop Experience feature is enabled.

Any suggestion  for the above problem.

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Can anyone verify I have my Lync DNS entries setup correctly please?

May 27, 2013, 3:21 pm
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Hi Everyone,

I'm setting up a Lync system and I was hoping someone could verify I have the following correct:

External DNS Records

sip.external.com - points to the Edge Server
admin.external.com - points to the reverse proxy
dialin.external.com - points to the Edge Server
lyncdiscover.external.com - points to the Edge Server
lyncedgepooldnsname.external.com - points to the Edge Server
meet.external.com - points to the reverse proxy

Is this correct?

Thanks,

Tom

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Lync 2010 at HQ and Lync 2013 at branch office

May 27, 2013, 9:16 pm
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Is it possible that we can deploy Lync 2013 at branch office while the HQ is deploy with Lync 2013?

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