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Lync Web App , Application Sharing & Persistent Chat Issues

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I am having some peculiar Issues with Lync .

1, Application sharing – Disconnects automatically almost every 9.30secs. This happens between externally to external users and external to internal users.

2. LWA hangs – Personally through my texts, I have had no issues because I know that chrome no longer supports LWA but I have had a couple of people make the same comments that I am forced to take action to find out why ? When They click on the SKype for Business hypertext it just hangs.

3. Persistent Chat. I just created the persistent chat and while I am on the network, everything is fine but once I disconnect from the network , I get a flash warning “ Your chatroom access may be limited due to an outage” I checked and I have persistchat enabled and have created rooms so why I am having Issues externally but I am fine internally ?

I have run get-cspersistentchatstate ; configuration and endpoint and all are good.

4. Powerpoint Presentation – When performing this of all application sharing internally, I get the error “ some presentation features are unavailable due to some server connectivity Issues” Again of all the application features ( polls, Q& A, whiteboard, desktop sharing, program sharing) only PowerPoint presentation gives the error internally. Externally it works. So externally to Internally , It is fine but internally to externally, It gives the error and when I check OWA server, I see this error message

 


Richard Ojel...


Skype for Business Server 2015

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I've just deployed Skype for Business Server 2015 in my domain but I get the following in my event log persistently.

1) 1e5880b0: ignore error 0x80092013:certificate revocation list offline

2) 1f8da773d0: cert chain trust status is in error: 0x1000040

All my clients work fine, and I've verified my certificate is perfectly valid with a good chain.

I've found a Russian MSDN post with the same problem.

https://social.technet.microsoft.com/Forums/ru-RU/0e654e98-2633-4bc3-b32a-222fb5f32895/-lync-2013-skype-for-business-event-4097?forum=lync2013ru

Anyone any ideas?

Skype for Business locking offline address book files in Outlook 2013

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Hello:

The distributed systems in our org have suddenly stopped getting offline address book updates. I've narrowed it down to Skype for Business, aka Microsoft Lync 2013, locking down the Offline Address book files in:

C:\Users\%username%\AppData\Local\Microsoft\Outlook\Offline Address Books

Thing is, I can't figure out why Lync is doing this or how to make it stop. And it's happening for all distributed systems in our environment.  More details:

Windows 7 64 bit

Outlook 2013 64 bit -- all running in cached mode

Lync 2013 64 bit

Exchange 2010  Version: 14.03.0123.003

The OAB on the Exchange servers is correct and synchronizing correctly across all Exchange servers. As soon as we delete the locally cached OAB -- either by closing Lync and deleting the files, or by deleting the profile and re-creating -- the end-user's GAL looks right as rain.

Rebooting one of the machines and trying to delete the cached OAB gets us the error that the file is in use. Outlook is closed, so it's not Outlook.  We used Process Explorer to see what handle or dll was holding the file locked, and it's Lync.  Since I can't delete the file while Lync is using it, I'm guessing that's also why it can't update. Happy to be wrong about that, but any suggestions or direction are welcome. No one in the systems or support teams is fessing up to making GPO or Lync setting edits in the last month. This issue began on Dec. 8.  There are NO errors in the event logs regarding the Outlook address book not being able to update, however, when you create the profile anew or delete and re-create the OAB manually, you can clearly see the Offline Address Book synch successful message in the event logs.  

Let me know  if I can provide more info.  

Thanks! 

Lync Front End server can't connect to BackEnd server suddently after 80 days.

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BackEnd Server is running  SQL Mirror.

No idea why front end and backend server broken suddenly. 

Two front end servers front end service stop, SQL server primary can't access normally.

VM Host is Hyper V, Front End and BackEnd is pair on same two host.

Front End BackEnd is on Same virtual network switch with Teaming. The connection should be still on internal and didn't go thought switch.

Lync Event Log:

Event ID: 32134

Failed to connect to back-end database.  Skype for Business Server will continuously attempt to reconnect to the back-end.  While this condition persists, incoming messages will receive error responses.

Sql Mirror Event Log:

Logon,Unknown,Error: 18456<c/> Severity: 14<c/> State: 38.

Any Advise?

Thanks.

SfB 2015 Server: FE Servers won't get past stage "Fabric Connection"

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I've set up a very simple Skype for Business 2015 Server deployment with 3 Front End Servers - and no other roles (i.e. no Edge, Persistent Chat, Mediation Server or other trusted apps), but when I do a Start-CSPool, the pool never starts.  It just loops with this status every 1 minute and 5 seconds:

Status of the Servers:
Server                           Status                   Stage                            Details
-------                          -------                  ------                           --------
nso071.nsonline.net              InProgress               Fabric Connection                None
nso072.nsonline.net              InProgress               Fabric Connection                None
nso073.nsonline.net              InProgress               Fabric Connection                None

and finally returns the following error:

Start-CsPool : An error occurred while receiving the HTTP response to https://nso071.nsonline.net/LiveServer/UserPinManagement/FabricManagement/. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details.
At line:1 char:1
+ Start-CsPool -poolfqdn pool01.nsonline.net -Verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Start-CsPool], CommunicationException
    + FullyQualifiedErrorId : Error getting fabric state. For details, see inner exception.,Microsoft.Rtc.Management.Hadr.StartOcsPoolCmdlet

Start-CsPool : Please make sure at least 2 machine(s) are in running or starting state to achieve fabric network ring quorum from the following machine list. Also makes sure Windows Fabric Host Service is running on those machines.
NSO071.NSONLINE.NET
NSO072.NSONLINE.NET
NSO073.NSONLINE.NET
At line:1 char:1
+ Start-CsPool -poolfqdn pool01.nsonline.net -Verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Start-CsPool], Exception
    + FullyQualifiedErrorId :  Not enough seed nodes are running.,Microsoft.Rtc.Management.Hadr.StartOcsPoolCmdlet

I have verified that all my certificates are valid and the Certificate Authority is trusted by all servers in the pool.  Each Front End has its own certificate with the proper SAN's, and they all share the OAuth Certificate stored in the CS Management Store.  All the necessary DNS records for the Pool exist - the Pool itself x 3, and records for each server in the pool, as well as the Internal and External Web Services name.  I have also verified that the "Windows Fabric Host Service" is running on all servers in the pool.  I have done a clean remove of SfB Server 2015 and a reinstall, but this has not helped me.  This is not an upgrade from Lync 2013, it's a new install.

The Event log named "Skype Server" doesn't reveal anything helpful for me in trying to resolve this issue, all it has is lots of:

    Event ID 32169 : Server startup is being delayed because fabric pool manager is initializing.
    Event ID 32170 : Pool Manager failed to connect to Fabric Pool Manager.  Cause: This could happen because insufficient number of Front-Ends are currently active in the Pool.
    Event ID 61043 : This process was not able to update its health status.
    
All of which are to be expected if the Pool has not started.
    
I noticed that the "Skype for Business Server Front-End" service remains stuck in the "Starting" phase for a very long time, and then finally dies.   When it dies, the error returned by the Start-CSPool occurs.

I also noticed that the System log shows "The Windows Fabric Host Service service terminated unexpectedly" 4 seconds after it started, and at the same time that the Start-CsPool was run.  This happens on every server in the pool.  This service is set to automatically restart, which it does successfully.

Upon looking at the "Windows Fabric\Admin" log, I noticed lots of errors similar to the following: connection 0x1BBA2070 client-nso071.nsonline.net:5092: failed to connect to 10.111.89.81:5092: 2147943625"

The IP Address shown is itself.  It's occurred to me that this is possibly the cause of the issue.  The Windows Fabric service listens on port 5090 - not 5092.  According to NETSTAT, there is no process which is listening on port 5092.

How do I go about resolving this issue?

How do I disable skype for business association with telephopne numbers in EDGE?

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Hi,

with the new o2016 you cannot control individual applications in the suite.

Now whenever I click or highlight a telephone number to copy it on a website, it launches skype for business.  This O2016 is on my home machine and not using S4B.

How do I basically just remove S4b.  The threads on stopping it from launchinbg automatically are interesting, but don't answer my question.

Many thanks to the guru's out there.

G

Upgrade from Lync 2013 Standard to Lync 2013 Enterprise

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Hi Team,

We have the Lync forest with the following 3 sites.

Site1 - Lync 2013 Enterprise pool

Site 2 - Lync 2013 Enterprise pool

Site 3 - Lync 2013 Standard pool

I'd like to upgrade Lync 2013 Standard pool on Site 3 from Standard to Enterprise.

Questions:

1. Is there any step-by-step guide or process that we can follow?

2. Will there be any impacts for Site 1 and Site 2 users?

3. Is there any other implications?

Please advise.


Need help rolling back Lync Server 2013 changes

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Hi folks,

I need help with my environment, it's primarily on Lync 2010, but we were in the early process of migrating to Lync 2013 when we saw Skype for Business 2015 became available. In order to upgrade to **** 2015 I can't have 2010 and 2013 coexisting, and the easiest path is for me to roll back the changes made that introduced Lync 2013 to the environment.

The existing Lync 2013 environment consists of a Standard edition FE server with a Mediation pool, and an Office Web Apps server. The CMS still resides in the Lync 2010 FE server. Any help is appreciated!


Migrate lync user with Exch UM on prem to the o365 UM error that Mailbox policy in the source forest couldn't be mapped to the target forest

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Good day!

We use Exchange 2013 Hybrid and had configured Lync 2013 on-premises with Office 365 UM. We used an article by Ioav (here).

Now we try to migrate test user to o365.

Test user is Exchange on-premises UM enabled and granted to hosted voicemail policy on Lync level.

We had set up a license for him in o365.

But in process of migration we got an error:
Mailbox 'testuser' in the source forest is currently enabled for Unified Messaging but it can't be enabled for Unified Messaging in the target forest for the following reason: The UM mailbox policy assigned to the mailbox in the source forest couldn't be mapped to a UM mailbox policy in the target forest. The source forest policy name wasn't found in the SourceForestPolicyNames attribute of any UM mailbox policy in the target forest. Please fix the problem or disable the mailbox for Unified Messaging before you try the operation again

We fixed it and now we have:
on-premises:
Get-UMMailbox testuser | Fl UMMailboxPolicy
UMMailboxPolicy : LyncOnPremDialPlanPolicy

on cloud:
Get-UMMailboxPolicy | Fl SourceForestPolicyNames
SourceForestPolicyNames : {o365UM,LyncOnPremDialPlanPolicy}

where o365UM is a lync hosted voice mail policy which was created in process of Lync configuration.

But the same error still exists!

How should we fix it ? (what/where else setup should be done?)

Thx.




Need help with LHP 2013 Update

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Hi All, 

I'm currently trying to upgrade my LHP 2013 to latest update. 

Current updates are as below. Lync 2013 Front End (LHPv2)

Core Components: 5.0.8308.315
Web Conferencing Server: 5.0.8308.291
Conferencing Server: 5.0.8308.291
Lync Frontend Server 2013:5.0.8308.304
Web Components Server: 5.0.8308.315

Below article says it is the same update for both LHP and Lync Server 2013 

https://www.microsoft.com/en-us/download/details.aspx?id=36820 

Please confirm, so that i can proceed with the patching. 

Alert: [LYNC] The total number of 500 responses generated by the server.

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I keep getting this below alert from our Front end servers.  We have CU5 installed on those. 

We have 2 Lync 2013 pools however alerts pops up on one of the pool and interesting fact is that alerts are triggered mostly off peak hours.  I don't see any impact however would want a solution for this alert.

Alert: [LYNC] The total number of 500 responses generated by the server.
Source: LS Registrar Component [Front end server FQDN]
Path: Front end server FQDN
Last modified by: System
Last modified time: 10/19/2014 10:26:22 PM
Alert description: Perf Object Name: 
Perf Counter Name: SIP - Local 500 Responses
Perf Counter Value: 106
Error Threshold: 50

SQL backend using dynamic VHDX disks...is this supported?

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I know that Lync/Skype do not support dynamic VHDX disks. I am holding true to all the virtualization requirements, yet the team that is building out my SQL back end servers, say they plan to use dynamic VHDX disks.

Is this supported?

The entire Skype infrastructure is being virtualized, though I know that the SQL backend servers can be physical or virtual, regardless of how Skype is setup. But can the SQL disks for Temp, Database, & Logs be dynamic? My concern is performance.

Thanks,

Christian


Christian Frank

Import Certificate on Edge server gives the error: Missing an argument for parameter Password. Specify a parameter of type system string and try again

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The certificate on both Edge servers on the external interface was expired. On the first Edge server I have done all the steps to request and install an new certificate. This worked without any problems. I have exported the certificate to a pfx file. Now I want to import the certificate on the second Edge server. When I want to import the certificate in the Deployment wizard, I get an error:
Missing an argument for parameter Password. Specify a parameter of type system string and try again.

The pfx file has the private key.

Lync 2013 server - replication (RESILENCY check)

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Hi guys.

Long story short.

Two lync 2013 STD frontend servers.

LyncPRIMARY.domain.local
LyncSECONDARY.domain.local

Lync resilency was configured and enabled "a long time ago". We have figured it out that LyncSECONDARY was not connected to NIC "a long time", so we have fixed that and pushed syncing between them.

Now the question:

If we take a look this SITE: http://blogs.technet.com/b/jenstr/archive/2012/11/06/what-does-the-status-reported-by-get-csbackupservicestatus-mean.aspx

There are status of backupservice explained. Now we would like to figure it out which of our Lync servers has active CMS.
Active CMS means that this server is "primary one" true?

Is it possible that we have wrong confiugrated lync resilency because output of Get-CsBackupServiceStatus is:

Get-CSBackupServiceStatus -PoolFQDN lyncprimary.domain.local

ActiveMachineFqdn                             OverallExportStatus              OverallImportStatus BackupModules
-----------------                             -------------------              ------------------- -------------
lyncprimary.domain.local                      SteadyState                      NormalState {UserServices.PresenceFocus:[...

Get-CSBackupServiceStatus -PoolFQDN lyncsecondary.domain.local

ActiveMachineFqdn   OverallExportStatus OverallImportStatus BackupModules
-----------------   ------------------- ------------------- -------------
lync2013secondary          FinalState         NormalState {UserServices.Pr...

If I take a look on that site (under comments): http://blogs.technet.com/b/jenstr/archive/2012/11/06/what-does-the-status-reported-by-get-csbackupservicestatus-mean.aspx

Jens>For the pool with the active CMS the ExportStatus will be FinalStateand ImportStatus will be NotInitialized. For the passive CMS the ExportStatus will be NotInitialized and the ImportStatus will be NormalState.

So is it possible that in our case Lync2013SECONDARY is the "primary" because the status is FINALSTATE and that means it has ACTIVE CMS? That is not a desired behavour...


bostjanc


Lync Server 2013 Front End - RTCSRV.exe won't start (Event ID 1001)

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Hi All, I have a Lync 2013 Standard Edition Front End (newly installed) and the Front End service returns an error (1067) when i attempt to start it. I have seen plenty of posts with the above related issue and have checked: DNS entries, CU Updates, Reset Pool registrar and Quorum, unfortunately to no avail. In looking at the event viewer i keep getting the following:

Any help will be appreciated, thanks in advance.

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RTCSrv.exe
P2: 5.0.8308.556
P3: 5236eca4
P4: FabricCommon.dll
P5: 1.0.1008.0
P6: 53dc4335
P7: c0000602
P8: 0000000000049bd7
P9:
P10:

Attached files:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERD8E2.tmp.appcompat.txt
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WERD912.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RTCSrv.exe_4e88ff94e8dfadbb6462ee99c9abfba5ae2944_2f204282_cab_2fc1d920\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RTCSrv.exe_4e88ff94e8dfadbb6462ee99c9abfba5ae2944_2f204282_cab_2fc1d920\triagedump.dmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RTCSrv.exe_4e88ff94e8dfadbb6462ee99c9abfba5ae2944_2f204282_cab_2fc1d920

Analysis symbol:
Rechecking for solution: 0
Report Id: 7fbbb378-3379-11e4-80d1-0050568903ce
Report Status: 4
Hashed bucket:



Lync 2013 Front End Service Won't Start

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Upgraded client from Lync 2013 Preview to the full Lync 2013 version. Just one Std. Edition Front End server in place. Front End service will not start. We gave it additional CPU but that did not work. Errors are:

Process: 'C:\Program Files\Microsoft Lync Server 2013\Server\Core\RtcHost.exe'  Exit Code: C3E8302D!_HRX! (The worker process failed to initialize itself in the maximum allowable time.!_HRM!).
Cause: This could happen due to low resource conditions or insufficient privileges.
Resolution:
Try restarting the server. If the problem persists contact Product Support Services.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="LS Server" />
    <EventID Qualifiers="50152">12330</EventID>
    <Level>2</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-05-06T17:25:09.000000000Z" />
    <EventRecordID>6183</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>Lync.diamondcu.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>C:\Program Files\Microsoft Lync Server 2013\Server\Core\RtcHost.exe</Data>
    <Data>C3E8302D</Data>
    <Data>The worker process failed to initialize itself in the maximum allowable time.</Data>
  </EventData>
</Event>


MCITP Exchange 2010 | MCTS Exchange 2007 | MCITP Lync Server 2010 | MCTS Windows 2008 | MCSE 2003

OWA 2013 watchdog system errors for Lync 2013 -

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OWA Farm is configured on two 2012 servers. Lync 2013 installed on server 2012 as well.

I can access all services, internally and externally without issues on the client end.

However, my OWA farm machines are marked as Unhealthy per get-OfficeWebAppMachines.

The OWA Farm system Logs show multiple events related to source Office Web Apps Monitoring, event ID(s) 1004, 1010, 2004, & 2010.

What are the BroadcastServicesWatchdog_Wfe & AgentManagerWatchdog that are running, reporting these event codes, and where can it be managed?

The actual event codes

1004:

<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <HealthMessage>AgentManagerWatchdog reported status for AgentManagerWatchdog in category 'Recent Watchdog Reports'. Reported status: Machine health is Unhealthy</HealthMessage>
</HealthReport>

1010:

<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <HealthMessage>BroadcastServicesWatchdog_Wfe reported status for BroadcastServices_Host in category '3'. Reported status: Contacting Participant.svc failed with an exception: The remote server returned an error: (404) Not Found.</HealthMessage>
</HealthReport>

2004:

<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <HealthMessage>AgentManagerWatchdog reported status for AgentManagerWatchdog in category 'Recent Watchdog Reports'. Reported status: Machine health is Unhealthy</HealthMessage>
</HealthReport>

2010:

<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <HealthMessage>BroadcastServicesWatchdog_Wfe reported status for BroadcastServices_Host in category '3'. Reported status: Contacting Participant.svc failed with an exception: The remote server returned an error: (404) Not Found.</HealthMessage>
</HealthReport>

Lync monitor report 1000 peer to peer sessions limited

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can we increase the limited for user activity report? we need create need template?

Total: 1000 peer-to-peer sessions Note: Only the first 1000 sessions are shown in this table

Thanks.

Network Redundancy Lost - Pool Connections Failing

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Hi All-

I hope this finds the right set of eyes as I am looking for some insight on a minor event that occurred today, that I am trying to just get a better understanding of what happen.

Virtualized Lync 2013 enterprise environment, Multiple Front End Servers
VMWare 5.5, Shared Storage, no RDMs

This morning we have a top of rack switch reboot (bug in code) and I quickly logged in to notice we lost one uplink on all of our applicable hosts.  Not a big deal, fully redundant, active/active ports backing the port group the Lync servers are connected to.  About 90 seconds later connection was restored and no VMs felt a thing, at least I thought.  At the very most those VMs would have dropped one single packet.  Our SCOM alerts started to churn and we had users with some disconnected Lync sessions on that office/datacenter.  Some alerts were below, granted only the Lync environment barked, not another application felt it.

Connection attempt to at least one service in a pool failed.
Connection attempts to the following services have failed. Another attempt will be made for each service every 10 minutes.

Conferencing Announcement Service lost connection with the Microsoft Lync Server 2013 Front End.
Cause: This issue may occur due to network connectivity, DNS lookup failure, TCP failure or issues on the remote server.
Resolution:
Resolve network connectivity issues between Conferencing Announcement Service and the Microsoft Lync Server 2013 Front End.

Local Pool Manager has been disconnected from Pool Fabric Manager.

Cause: This may happen if many Front-Ends in the cluster have gone down or become unreachable, causing loss of quorum.

Resolution:

Ensure that a majority of the Front-Ends configured for this pool are up and running. If multiple Front-Ends have been recently decommissioned, run Reset-CsPoolRegistrarState -ResetType QuorumLossRecovery to enable the Pool to recover from Quorum Loss and make progress.



We looked at our Lync environment shortly after and it appears to heal on its own, good news.  My question is would a shot network blip cause the application to exert the above behavior.  Note all virtual hosts felt this, so every VM would have had at worst case, one dropped packet.  Can anyone chime in on how Lync would feel that, I know its a rare scenario and have read the guide on deployment, but just trying to determine why that occurred.  Thank you for any insight.

Fedration of Lync 2010 with XMPP

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Hello All,

Greetings,

Recently we have received a request from our management to implement xmpp with google for the im.

We went through a couple of blogs and the way to implement but couldn't find something with confidence, Could you please help us with some of them

Also few of them also state that google has now stopped accepting such requests from lync and that we dont really have the confirmation that even if implemented it would work.

Could please help us find answers to these question.


Thank You!!! BR, Ammi.

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