I am using the Lync Hosting Pack v2 and want to move the databases from one SQL environment to another. Since Microsoft stated at first that SQL Failover Clustering was not supported I setup a seperate SQL mirroring environment. Now that Microsoft has apparently changed their mind and now "Support" SQL Failover clustering I want to move this to my original environment and kill the mirror servers.

This is my current environment:

• Three front-end servers
• Two mediation servers
• two Director servers
• two Edge servers
• two SQL 2012 Servers setup in a mirror

What I want to move to:

• I want to move the databases to my SQL 2008 R2 failover cluster

Some questions:

• Can I move the databases from SQL 2012 to 2008 R2? The compatibility level of the databases are SQL Server 2012. Can I simply change that to SQL 2008 before I start the migration?
• What are the exact steps to move the databases? The SQL is seperate from my Lync environmetn and is not colocated on any Lync Servers.

Databases to move:

• cpsdyn
• LcsCDR
• LcsLog
• lis
• QoEMetrics
• rgsconfig
• rgsdyn
• rtcab
• rtcshared
• rtcxds
• xds

Hi, we have had Lync 2013 deployed for at least 6 months, and lately we have had an issue where calls to a Response Group dont call all agents. It is random which agent it does not ring. I have applied the Lync 2013 CU2 update today thinking it would resolve, but the issue is still there.

The routing method is Attendant, and the issue still happens even when all agents are set to available.

I am running the Lync 2013 Best Practices Analyzer and I am receiving the following warning on a Standard Edition Server running on Server 2012.  Any thoughts on how I can resolve this?

~~~~~~~~~~~~
RTC DataBase Version update Check Failed, the latest database version of DbVersionSchema is 59, DbVersionSproc is 35 and DbVersionUpgrade is 4. Local versions are out of date. Please update database.

-----

I have standard edition lync 2010 (lync2010.domain.local) with a 2008 r2 SQL server (SQL1.domain.local) housing the archiving/monitoring dbs. I am looking to upgrade to lync 2013. I have seen this thread but want to be sure on what to run based on this MS article

this is the command I run. Given the RTC db is local what do I put in for <EEBE.Fqdn>. The Lync or SQL server?

Install-CsDatabase -Update -ConfiguredDatabases -SqlServerFqdn <EEBE.Fqdn> -UseDefaultSqlPaths
thanks

Hi,

We have a two front end servers in our Lync deployment and I'm getting an interesting error message on one of the servers when the "Lync Server Front-End Service" is starting up. All the services on that server will eventually start but I'm pretty sure it's affecting users in some way.

Here is the error message in the Event Viewer:

Log Name:      Lync Server
Source:        LS User Services
Date:          2013-09-17 8:00:32 AM
Event ID:      32194
Task Category: (1006)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      BGC-VAN-LYNC2.domain.ca
Description:
Store procedure to GET progress vector failed.

Execution Error: 0x00000000(ERROR_SUCCESS).
Native Error: 8144.
Error Details: [# [Microsoft][SQL Server Native Client 11.0][SQL Server]Procedure or function SyncReplicationGetProgressVector has too many arguments specified. #].
Cause: This may indicate a problem with connectivity to local database or some unknown product issue.
Resolution:
Ensure that connectivity to local database is proper. If the error persists, please contact product support with server traces.
Event Xml:
<Event xmlns=>
  <System>
    <Provider Name="LS User Services" />
    <EventID Qualifiers="50158">32194</EventID>
    <Level>2</Level>
    <Task>1006</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-09-17T15:00:32.000000000Z" />
    <EventRecordID>16971</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>BGC-VAN-LYNC2.domain.ca</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x00000000(ERROR_SUCCESS)</Data>
    <Data>8144</Data>
    <Data>[# [Microsoft][SQL Server Native Client 11.0][SQL Server]Procedure or function SyncReplicationGetProgressVector has too many arguments specified. #]</Data>
  </EventData>
</Event>

The error happens 15 times every minute, following with this event:

Name:      Lync Server
Source:        LS User Services
Date:          2013-09-17 8:23:46 AM
Event ID:      32189
Task Category: (1006)
Level:         Information
Keywords:      Classic
User:          N/A
Description:
The following Fabric service for routing groups have been closed:
{F515134C-71B7-52FD-B0C3-6A9DB39CF750}
{8A5D6B36-2A01-53DB-BC4E-3286C05E0836}
{B35AAFC9-F6BF-5FFE-8C31-4AA5C36B2065}
{69223418-78DC-5066-81A8-78E05914EC7B}
{80414C96-1137-5DDC-8387-C3EA7A54B078}
{641E6ABD-B862-55A1-B1B1-C83BC92D2F85}
{1EA68EA4-77F7-5CFC-B781-0093CBC18403}
{2FDE333D-FF7F-5D6A-B85B-93ADC1EAC12A}
{A43BBA3A-8963-51C4-BD7A-19E1EC3DDFDB}
{D3F4532F-61C8-5072-9B3B-3E2CCF15442F}
{4449243E-5E96-56AC-AB6B-C5E785543542}
{58B30261-65B6-5F6A-BC50-60F85782D052}
{DB4B76B0-2510-5BF8-A7B1-8B37BD3AA7B9}
{917CC217-966B-56AC-A912-97BA64BA13EB}
.

Anyone knows what this is about and how to resolve this?

Thanks,

VH.

I'm trying to plan a Lync 2013 architecture for my organization which has about 2500 employees. We have two main datacenters connected via WAN and a number of offices each connected to one of those two datacenters.We have a single AD domain that spans both datacenters and all offices with separate AD sites for each office and datacenter.

I'm wondering if it's possible to somehow set users to home to the datacenter that's geographically closest to their "home" office. Might Director servers be used for that?

In an ideal world I would like to deploy a Lync 2013 pool to each datacenter and configure users to home to their geographically closest datacenter. If one datacenter goes down I would like the users to be able to be able to access Lync services from the other datacenter. Ideally that would happen automatically but if manual failover is required then that's OK too. Ideally both datacenters would synchronize configuration and DB information but I am also open to the option of having a DR pair between the data centers (i.e. Datacenter 1's Lync 2013 pool has a DR pair in Datacenter 2 and vice versa)

There's about 50ms of latency between the two datacenters so I realize that putting the servers from the two datacenters into one large pool isn't going to work. Obviously users homed to Datacenter 1 need to be able to converse via Lync with users homed to Datacenter 2. Ideally I would like users to home to their geographically closest datacenter for better performance.

Here's my questions: Can I use Directors in some way to point users to the closest datacenter based on where their "home" office is? Or would the much better approach to all this be to just have one set of servers in Datacenter 1 that everyone points to (as is the current situation with our Lync 2010 environment) and set up a failover pair in the other datacenter? Or is there a better architecture I need to consider?

Thanks for the help.

Hi,

There are several ways and possibilities to configure the lync client via registry or In-Band provisioning.

But there are a few settings which we want to configure centralized i haven't found yet.

For instance we need to configure the following in the Audio Device settings:

check "also ring:"

and

activate "unmute when my phone rings"

What can we reach our goal without connecting to each of the 5000 Users and set it manually?

kind regards

Stefan

Im using a wildcard and this warning appear:

Warning: The subject name "*.contoso.com" of the certificate does not match the computer fully qualified domain name (FQDN) "dominio.contoso.com".

Is this a problem?

Hi all

I was wondering if anyone has some information about which functionalities are available to the user based upon server role downtime in Lync 2013? So let's say we need to reboot the SQL server and we'd like to know what functionalities will be available to the user during that time. Same goes for the effect of rebooting a front end server in a pool, rebooting the Director, EDGE, Reverse Proxy. It would be great to have a detailed overview of the impact of rebooting or downtime on each server.

Thanks! :-)

H!

In an upcoming project we will migrate a company with many sip domains from lync 2010 to 2013. The customer wants to minimize the number of names in the certificates so we want to change the current simple url's meet.company.xx (one for each company) to something like join.maindomain.xx/sipdomain/ etc

If we do this change and publish the new settings, what will happen with meetings already scheduled with the old FQDN?

Regards,

UC

Error: An error occurred: system.IO.FileNotfound.Exception, Could not find file \\local.sample.com\C$\CsData\CentralMgmtStore\rtc\DbPath.

I tried to publish the topology and it's giving this kind of error, I have also prepare another topology to publish and it's the same.

What do I need to do?

Kindly help

Hi,

My goal is to achieve the following

1. Login 200 Lync users

2. Auto answer incoming calls to the logged in users

3. Disconnect the call after 5 minutes

I Created 200 users using UserProvisioningTool and made them login using UserProfileGenerator applications.

I also managed to make them answer calls by configuring "Voice Scenarios-Conferencing Attendant" using "Lync Server 2013 Load Configuration Tool" and running the RunClient0.bat

But the load tool actually runs Conferencing Attendant load and is not for just answering my calls.

So, any idea on how to acheive my goal?

Appreciate your help on this.

-Sivakumar N

Hi I recently deployed Lync 2013 and have moved a handful of users. I’ve noticed that the Web Conferencing Compatibility service is not listed in my list of services. I have enabled Web Conferencing in the Topology; the Web conferencing service itself is there. I can telnet to port 8057 but obviously not to 8058. Without this I’m guessing users on Lync 2010 cannot connect to a web conference hosted on the new pool (once simple URLs are updated to point to the new Front-End). Can anyone advise why it may not have been installed and a suggest a solution; maybe it could be rectified by re-running the Lync Server Components install from the Deployment Wizard?

Thanks.

I have migrated using the guides by terenceluk.blogspot.nl and www.oiboran.com and have got to the final stage the deletion of the Lync 2010 front end.

The problem is that I am getting an error that says 'When you delete an application or external server, you delete all configuration state information for the hosted applications, Do you want to continue?'

I have Googled this and the only place I can see it is regarding uninstalling Lync altogether which is why I need to double check on here.

I have looked at the applications left on the server, RGS Presence Watcher, Announcement, Audio Test etc.  All of these are duplicated on my new Lync 2013 FE so am presuming its OK to click yes?  I just want a sanity check before I delete my whole Lync setup!

I know that recently, Microsoft released the Lync Online PowerShell module available here;http://www.microsoft.com/en-us/download/details.aspx?id=39366.

It is not specified but it appears that a system requirement for this module is a 64 bit operating system. I came to this conclusion by looking at the logs and verifying the point of failure where the installer tries to install a 64 bit version of a redistributable package of Visual C++.  I have a 32 bit operating system and need to install this module.  Can you advise me if there is a download location for a 32 bit version?

Thank You.

Andres

Lync 2013 has started crashing on startup with Error:

Mark Masiak Infologic.uk.com

We use SCOM 2012 with the MP for LYNC 2013 to monitor our LYNC Servers. And be get this alert every day.

Alert: [LYNC] Users are not indexed in the database that should be.

Source: LS Address Book Web Query And Expand Distribution List Component [VM-LYF02.domain.no]

Path: VM-LYF02.domain.no

Last modified by: System

Last modified time: 2/27/2013 8:02:53 AM Alert description: Users are not indexed in the database that should be.

Expected indexed user count: 0

Actual indexed user count: 2072

Cause: User replication issue.

Resolution:

Run Update-CsAddressBook to synchronize all accounts.

We have recently deployed Lync Server 2013 and we are having some trouble getting anonymous users to join a meeting via the Lync Web App. Permissions have been set to allow anonymous user access to the Web App as well as the permission for certain users to host meeting that allow anonymous access. When the anonymous user gets the link in their email, it takes them to the meet.domain.com/sipuser/unique string URL which launches the Web App correctly, but then closes instantly. No log in request, nothing. That was for IE 10. When attempting to do the same in Chrome, Java pop up window asks to allow, then takes them to the right section, then give a "lync client" error and wants to launch lync2013 client (which is not installed). From Safari on a mac, the URL just takes the user to a blank page and nothing is there. When this is tested on the internal network, everything appears to be fine. When external users to gohttps://meet.domain.com it resolves to the Lync web app splash page of "invalid URL" so the DNS is obviously working correctly. Any clues on how to troubleshoot this? I am fairly new to Lync myself and this is my first 2013 deployment. All inner office communications, meeting, video, audio is working just fine.

We have Windows 7 x64 PC’s running Lync 2010 64-Bit client. What I need to do is install the Lync 2013 32-Bit client and then uninstall the Lync 2010 64-Bit client. Using the Office Customization Took, I am able to install the Lync 2013 client fine, however the 2010 client isn’t not removed. Here is what I did:

-Have the standalone Lync 2013 installer. I then copied the Lync 2010 64-bit install files into a new folder in the Lync 2013 source files. This folder is c:\Lync2013\Lync2010

-Created MSP file using OCT set to never reboot.

-Under ‘Add installations and run programs’ option, I specified the Lync 2010 to be removed post install of Lync 2013. The Command line:  [post install] [INSTALLLOCATION]\Lync2010\LyncSetup.exe /silent /uninstall

-Loaded this into SCCM and set to run at a logon event. 

 As stated above, Lync 2010 is not removed. A few questions:

1.  Is this even possible using the OCT?
2. In the OCT, is it a problem trying to mix two different installers? One 32-Bit, the other 64-Bit?
3. If not, then is the command line correct for the Lync 2010 uninstall?
4. If no for # 3, how do I make SCCM use the correct path to the package where the Lync 2010 install files are? In the OCT, do I need to have the Lync 2010 command line as:  \%WINDIR%\SystemWOW64\CCM\Cache\nameofpackage 
   

Please help me alleviate some frustration with any ideas for the above.

Hello all,

I am very new to windows server in general but never the less I was tasked with setting up a Lync 2013 Server, which is running on a Windows Server 2008 r2 Server.

Now that is out of the way my question is in two parts, the first is relating to the topology set-up I have at the moment and the second is relating to the Mobility and Proxy side of things. The second problem may very well being caused because of the initial set-up but I have no idea.

Complete Set-up: (I am aware the computer names are not the best, sorry).

Domain is: tlo-controller.local

• Server Type NameIP
• DNS:tlo-comp 192.168.1.11
• Lync Front End:tlo-comp2 192.168.1.12
• Edge Server:LyncEdge 192.168.1.18Not On the Domain
• Proxy Server: revproxy 192.168.1.19Not On the Domain

First Problem:

Currently the Topology Builder set-up for basic sip usage using a Edge Server can be seen in[Figure 1] below. You will notice that the A/V and Access Edge Services ports are not the default A/V:443 and Access:5061. The initial set-up was set using the default ports for both settings but when testing the set-up using the Lync Connectivity Analyser we got errors with SSL, specifically saying that the server could not be contacted on port 443.

We then tested to see if the ports were indeed open externally using a port testing website calledYou Get Signal, this shown us that indeed port 5061 was open but 443 was closed. Trying our luck we changed A/V to port 5062 and Access to 443 and published the Topology, ran the Lync Connectivity test again and it we got all green ticks! we tested external Lync Access on a computer and we were able to log in fine. We the left the set-up in this state simply as a temporary fix, we suspect this set-up may be causing problems with other systems such ass meet and the Auto discover which is my second problem.

The TCP & TLS DNS Records set-up can be seen in [Figure 2] below. I understand that some of the records will be wrong or not needed but remember I am new to this stuff :)

[Figure 1] - Lync Edge A/V and Access Port Set-up

[Figure 2] - TCP & TLS DNS Record Configuration

Second Problem:

The Second problem relates to Mobility and the Reverse Proxy Server Set-up, we are having issues connection to Lync via mobile but we are able to internally resolve lyncdiscover.tlo-controller etc.. the command line test " Test-CsMcxP2PIM" passes when run, with the following results.

Target Fqdn   : lyncwebex.external.com
Target Uri    : https://tlo-comp2.tlo-controller.local:443/mcx
Result        : Success
Latency       : 00:00:00
Error Message :
Diagnosis     :

we are also able to navigate to lyncdiscover.external.com externally and receive the XML with the External web address and so on.

The Setup is:

• Internal web service:  tlo-comp2.tlo-controller.local
• External web service: lyncwebex.external.com
• Web Service ports are at default settings 

Also here is the results from running the mobile auto discover on my domain. (I could only upload two pictures)

Please done hesitate to ask about any details of my set-up I tried to provide the most reinvent info I could, as I said I am new to all this :D. Thanks in advanced people!

Beattie

Hi,

      I am looking for the solution to integrate LYNC 2013 with service manager so that end user can raise a ticket using lync client. Is that possible using SDK or any other way?? We will deploy the new lync 2013 environment.

Currently It’s a small voice based contact center. We want to expand the functionality of this IT helpdesk from voice to Instant Messaging. 

The solution needs to be web/browser accessible, so that it will completely avoid the thick client installation on the individual user’s machine, as environment does not allow to install the thick client for some reason,can any lync client used for this purpose which meets the solution??