Quantcast
Channel: Lync Server 2013 - Management, Planning, and Deployment forum
Viewing all 5984 articles
Browse latest View live

Standard Server Failover - Resiliency Mode - what services impacted?

$
0
0

With Standard Server Failover, the Lync clients go into Resiliency Mode until the admin uses Invoke-CsPoolFailover, correct?

During this period between the Standard server going offline, and the Failover completing (after  Invoke-CsPoolFailover) , exactly what services don't work?  I can only find vague descriptions, but not a comprehensive list.  Anyone got one?


Lync internal discover mobility

$
0
0

Hi,

i have an issue with my lync deployment,

when testing mobility 2013 after retrieving the discover url the client get redirected to the internal fqdnunder the External test  what is the cause ? in the get-cswebservice -webserver i can see that the external url is the correct url that's odd...

LOG:

Exception encountered while sending an HTTP request to https://lync.local/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=contoso.com?sipuri=tomers@contoso.com: An error occurred while sending the request.. Complete Exception: \r\nSystem.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond LYNC.INTERNAL.IP:443
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.LyncServer.WebServices.AutoDiscoverManager.<SendHttpRequest>d__9.MoveNext()
Sending HTTP request to https://lync.local/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=contoso.com?sipuri=tomers@contoso.com
Autodiscover URL http://lyncdiscover.contoso.com/?sipuri=tomers@contoso.com redirected to https://lync.local/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=contoso.com
Parsing the response for URL http://lyncdiscover.contoso.com/?sipuri=tomers@contoso.com.  Full response: <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://lync.local/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=contoso.com" /><Link token="User" href="https://lync.local/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=contoso.com" /><Link token="Self" href="https://lync.local/Autodiscover/AutodiscoverService.svc/root?originalDomain=contoso.com" /><Link token="OAuth" href="https://lync.local/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=contoso.com" /><Link token="External/XFrame" href="https://lync.contoso.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://lync.local/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lync.contoso.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>

thanks

Deploy persistent chat failed

$
0
0
I created a persistent chat pool in my topology, and published it, but it failed. The deployment log is as follows:

Federation Multi-tenant Lync 2013 and Lync Online

$
0
0
I have a particular problem, I got the federation to work between Lync2013 multitenant and Lync Online (Office 365) however I can only see the users from the hoster and LyncOnline, none of the tenants inside the hoster seems to work. any suggestions

Enable a Response Group to Receive IM's?

$
0
0

If it's possible, how would I enable a Response Group to receive IM's?  I see the presence of the RG is green (available), and I can call it OK.  When I try to send an IM to it however, it says "can't receive IM's now".

Thanks in advance!

Start-CsWindowsService : Service RTCATS failed to start within the expected

$
0
0

Good morning gentleman. 

Any help will be very appreciated. 

I have a new Lync 2013 Enterprise deployment and I had  an error with the RTCATS service as below:

     RTCATS  12/03/2014 12:25:22 Failed
           Service start requested "Lync Server Audio Test Service (RTCATS)". 12/03/2014 12:25:22  
           Waiting for service operation to complete. 12/03/2014 12:25:22  
           ServiceStartFailed: Failed to start service within the expected timeframe. 12/03/2014 12:27:24 Error
           
Error: System error.
 Details
 Type: TimeoutException
  Stack Trace
      at Microsoft.Rtc.Management.Deployment.Core.NTService.Start(Boolean wait)


I already checked the database and it´s ok. Cheking the topology publishment i can see that´s installed as below:

Application: testbot   12/03/2014 13:16:32     
                         └    Created trusted service entry for type=Microsoft.Rtc.Applications.TestBot, port=5076, routable=True, gruuId=3e73c1c2-367b-5e45-8eeb-afebfa256a61 and FQDN=pool.domain.local.  12/03/2014 13:16:32     
                         └    Contacts already exist for the application.   12/03/2014 13:16:32   

And with the Test-cscomputer:

Application "testbot" is ready on 

Databases are ok:

DatabaseName             : rtcab
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

DatabaseName             : rtcxds
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

DatabaseName             : rtcshared
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

DatabaseName             : rgsconfig
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

DatabaseName             : rgsdyn
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

DatabaseName             : cpsdyn
StateOnPrimary           : Principal
StateOnMirror            : Mirror
MirroringStatusOnPrimary : synchronized
MirroringStatusOnMirror  : synchronized

And already checked the get-csaudioTestServiceApplication and ADSI.edit the sip domain are ok 


Could you please help me?

Thank you in advance.

CsClientPolicy - Address Book Availability. Web Search Only vs Web Search and File Download

$
0
0

I've been working with a pilot deployment of our Lync 2013 environment including Edge/Proxy Servers.  I am preparing to deploy Lync to the rest of our company very soon.

One thing that I noticed was that we seem to have a lot of issues with the Lync Address book. 

1) It takes a day or two for new users or existing users signing into a new client to see the address book without a reg hack.  It appears as if this workaround is not available for MAC users.

2) Some MAC users are never able to see the address book.

3) The address book contents are often corrupted by changes such as to the SIP address and take days or longer for a fix to apply to clients after a new address book is generated.

4) The offline address book contents on users MACs and PCs often becomes corrupted.

So I found that it is possible to set the Address Book Availability to  Web Search Only in the CsClient policy.  This seems to help with all of these issues.  I haven't been able to find a good explanation online regarding how these changes affect performance, how specifically these two differing protocols work and what if any downsides that I can expect from such a change.

Does anyone with knowledge or experience with this setting have anything to relate such as potential issues this may cause and a more technical explanation of how this setting works in comparison to File Download?

topology builder encountered an issue and cannot publish this topology

$
0
0

Hi all,

While publishing the topology it shows an topology with CMS.
Take a look at the error screenshot.



Kind Regards,
ArunKumar.J


Need help with hybrid configuration

$
0
0

Hello,

This is the first time I am working with Lync Online. My task is to install Lync on premises and we either will keep it together, or we migrate to the local Lync.

The Lync online is running for about a year now, so I know that everything is configured correctly.

I installed and configured local Lync SE server, Lync Edge server and Reverse Proxy server. Everything is setup and configured. I added a user that I use for installation to that Lync and it can login. I configured federation with another company and federation works.

I run the following PowerShell commands on local Lync server:

Set-CsAccessEdgeConfiguration -UseDnsSrvRouting -AllowOutsideUsers 1 -AllowFederatedUsers 1 -EnablePartnerDiscovery 1

Set-CsHostingProvider -Identity LyncOnline -EnabledSharedAddressSpace $true -HostsOCSUsers $true -VerificationLevel UseSourceVerification -AutodiscoverUrl https://webdir.online.lync.com/Autodiscover/AutodiscoverService.svc/root

I thought that at this time I should be able to see status and communicate between my user that is on local Lync and everyone else in the company that is on Lync online. This does not happen. When I do search in my Lync client, it shows me all other people but I cannot IM to them, I do not see their status and they are displayed with icon of the phone. If I check details of the user, it shows me correct phone numbers, title, email address, etc...

Can someone tell me what am I missing? Why it does not work?


Thank you. Eric.

Federation not working properly

$
0
0

Hi,

We have a Lync environment running and we can federate just fine with external parties. I'm currently setting up a brand new Lync environment in a new Active Directory forest on the same hardware platform. On this new environment, I can also federate with external parties, but not with the Lync users on the current environment. The edge servers external NICs are on the same subnet, the internal NIC and the front end servers are on a different subnet.

This is what happens:

  • When sending a message from domain A to domain B, I can receive it, but when replying it takes a long time to eventually show an error message that the server is not responding
  • When sending a message from domain B to domain A, I can receive it, but when replying I immediately get reference error ID 504 (Source ID 239)

Can I find a log somewhere to find out what's wrong here?

How to convert a physically set phone number

$
0
0

Hi guys,

I'm in the following situation:

A stamping machine (for sending pos) is connected to a modem. That modem is connected to a HT503 device which makes the signal digital. The stamping machine sents a preset 0900XXXXXXXX number. The HT503 converts it to a digital signal and sends it to Lync Server. 

We see the number coming in, but it doesn't get any further because it's missing the +31. We'd tried a lot of things, but this seems to be a little over our heads. 

Is there an easy way to fetch the incoming 0900XXXXXXXX number > Convert is too +31900XXXXXXXX > send it out. Fetch the response and send it back again to the HT503?

Cheers,

Gerben

Create meeting on behalf of - delegates

$
0
0

We recently upgraded from Lync 2010 to Lync 2013.  We do not use enterprise voice.  It has been brought to my attention that users are no longer able to create meetings on behalf of another user in Outlook.

I have read about the delegation in 2013 and this is not an option for us since we do not use Enterprise voice.

Am I correct that the only way a user can schedule a meeting on behalf of another user in Lync 2013 is if both parties are EV enabled?  Is there another workaround?  I find it odd that a calendar scheduling function/permissions needs to be tied to voice.

Any advice, or I am going to have some very unhappy Lync 2013 customers (they are already upset that they can no longer look for a person by phone extension, something you could do in 2010)


Lync Hybrid Split Domain Deployment DNS Records

$
0
0

Hi,

we are planning to integrate an on-premise Lync in our existing Lync Online Infrastructure to use the Enterprise Voice Features. So we want to set up a Split-Domain Hybrid Deployment. From what I read here:http://technet.microsoft.com/en-us/library/jj205403.aspx it says:

"DNS Settings

When creating DNS SRV records for hybrid deployments, the records, _sipfederationtls._tcp.<domain> and _sip._tls.<domain>, should point to the on-premises Access Proxy."

Since it says "should Point to the on-premises Access Proxy", would it also be possible to Keep it pointing to the Lync Online Environment?

Is it necessary to enable Kerberos authentication?

$
0
0

I thought Kerberos was enabled in Lync 2013 by default but it's not. Just wondering if it's necessary to enable it and assign it to the site. Seems easy enough to do but was wondering about the downside. Our environment is 3 Lync 2013 FE servers in an Enterprise Pool. 1 PC server. 1 Web Access Server. Still have a single Lync 2010 Standard Edition FE we are in the process of decommissioning and a Lync 2010 Edge. Most of our clients are Windows XP SP3 with Lync 2010 if it matters. Just wondering if its worth it as things seem to working just fine now.

Only reason I found this is I ran the BPA for Lync 2013 and it told me I did not have Kerberos enabled for the Site. Article below does a good job of stepping you through enabling it.

http://howdouc.blogspot.com/2011/07/kerberos-web-authentication-for-lync.html

Outlook 2010 integration with Lync 2013

$
0
0
Is there a proper document so that we can see how integrate with outlook 2010 and Lync 2013 so that people can exchange IM from OWA client?

LYNC 2013 External DNS Records

$
0
0

Hello All

We have successfully installed and configured LYNC 2013 within our organization and enabled persistent chat and office web application servers. Our clients are able to communicate well with each other and the certificates are installed properly.  Below is our setup

Enterprise Pool: lyncs.schs.sharjah.ae (Under this pool we have 2 front end servers)

Persistent Chat Pool: groupchat.schs.sharjah.ae (Under this pool we have 2 chat servers)

Edge Pool: edge.schs.sharjah.ae (Under this pool we have 2 edge servers)

Office Web App Servers: owas.schs.sharjah.ae (Under this we have 2 office web app servers)


Now we would like to have our external clients connect to our Lync Servers: We are planning on using the following for the Edge Server


Access Edge Service: access.schs.sharjah.ae Port 5061

Web Conference Edge Service: Port 444

A/V Edge Service: access.schs.sharjah.ae Port 443

 

The 2 Edge Server Details are as follows:

Internal IP Address: 10.32.18.35

External IP Address: 10.33.50.11

Nat Enabled Public IP Address: 195.229.57.58

 

Internal IP Address: 10.32.18.36

External IP Address: 10.33.50.12

Nat Enabled Public IP Address: 195.229.57.59

 

So basically we are using one public IP Address for each edge server to run all the edge services!

Now all these DNS records have been created internally. What DNS records we have to create so that our clients can use Lync Externally?

Internal DNS Host A Records:

dialin.schs.sharjah.ae

lyncdiscoverinternal.schs.sharjah.ae

lyncs.schs.sharjah.ae

meet.schs.sharjah.ae

owas.schs.sharjah.ae

admin.schs.sharjah.ae

sip.schs.sharjah.ae

sipinternaltls (protocol _tcp, port 5061, host offering this service lyncs.schs.sharjah.ae) 

Moreover are there some records to be created on the Reverse Proxy and what are they? Also do we need to have a reverse proxy?

Regards,

Sheldon Dsouza



Edge setup - Router config - I'm going crazy

$
0
0

I have a Cisco 881 router / firewall device connect to the WAN and several public IP. (125.7.113.xx)

I have created the public DNS records to point to respective public IPs (sip.domain.com to 125.7.113.xx)

The Cisco has a local IP of 10.10.10.3 and is connected to a regular switch.

My LAN is 10.10.10.x 255.255.255.0 - all computers have 10.10.10.3 as default gateway.

Onethe vsphere server is a VM (win2008r2) with 2 NICs one has IP 10.10.10.11 255.255.255.0 and the other has the public IP and subnet (125.7.113.xx 255.255.255.248).

But how to I get the cisco to route the income traffic for sip.domain.com (125.7.113.xx) to the VM?

I feel like im going crazy searching for the answer, please help! :)

[Lync 2013] Response groups : description size

$
0
0

Hi.

I have difficulties to create or modify groups, queues or workflows with no descriptions.

In the web interface, I can set whatever I want as a description for these objects, including empty description, but when I try to do the same using the powershell commands, I have errors.

For example, I first create a queue with the following command :

New-CsRgsQueue -Name 'MyName' -Parent 'service:ApplicationServer:LYNC2013Finale.ciscoad.lab' -Description $Null

I then change the description with the following commands :

$KURMI_GETQUEUE = Get-CsRgsQueue -Identity 'service:ApplicationServer:LYNC2013Finale.ciscoad.lab/ba74e783-71b6-4952-ade7-4afbf2599653';
$KURMI_GETQUEUE.Description = 'MyDescription';
Set-CsRgsQueue -Instance $KURMI_GETQUEUE;

Once again, it works correctly, but if I try later to empty the description I have an error :

$KURMI_GETQUEUE = Get-CsRgsQueue -Identity 'service:ApplicationServer:LYNC2013Finale.ciscoad.lab/ba74e783-71b6-4952-ade7-4afbf2599653';
$KURMI_GETQUEUE.Description = $Null;
Set-CsRgsQueue -Instance $KURMI_GETQUEUE;

The error (SetValueInvocationException) tells me that the minimal length of description is 1.

Il also tried to use the '' value, but the error is the same.

How can I empty a description ?

lync 2013 profile picture, the option "Edit or Remove Picture" is greyed out

$
0
0

Hi 

I am using Lync 2013 standard server, with Lync basic client 2013.

the profile picture button, the option "Edit or Remove Picture" is greyed out

how can i solve this problem.

with get-CsClientPolicy, DisplayPhoto = AllPhotos.

is this the policy issue or client issue?

SCOM Lync alerts

$
0
0

Hi,

We had 2 virtual Lync 2013 Front servers mediation server collocated and last week  we moved them to physical boxes.

Now we are getting following SCOM alerts can some please let me know whether these are critical or can be ignored.

1. 

Alert: [LYNC] The DATAMCU was not able to stay connected to the Front End over the C3P channel (HTTPS Connection).

Source: LS Data Conferencing Component 

2. 

Alert: [LYNC] A server did not respond to HTTP request

Source: LS Certificate Provisioning Component 

3. 

Alert: [LYNC] Total number of Storage Service EWS Autodiscovery errors.

Source: LS Storage Service Component 


Viewing all 5984 articles
Browse latest View live


Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>