Hi All,

External acess to from internet to Edge server fails.

It takes a long time to show logon prompt and when I enter the password it fails with the error. "we're having trouble connecting to the servers. If this continues, please contact your support team."

I see the erron in the event viewer
Connection attempt to at least one service in a pool failed.

Connection attempts to the following services have failed. Another attempt will be made for each service every 10 minutes.
Service Address: fevm1.corp.contoso.com:5061; Pool FQDN: lyncpool.corp.contoso.com; Down Time: 0:01
Service Address: fevm2.corp.contoso.com:5061; Pool FQDN: lyncpool.corp.contoso.com; Down Time: 0:00
Service Address: fevm3.corp.contoso.com:5061; Pool FQDN: lyncpool.corp.contoso.com; Down Time: 0:00

Cause: The specified service(s) are unavailable.
Resolution:
Check the servers in the pool(s) on which the service(s) are installed.

Port 5061 is opened and i can telnet it.

I collected the ocslogger logs 

TL_INFO(TF_CONNECTION) [4]11D0.2D1C::06/11/2015-08:14:22.486.0000de82 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(454))[3300848814] $$begin_recordSeverity: information
Text: TLS negotiation started
Local-IP: 172.17.155.186:5061
Peer-IP: 172.17.155.179:58685
Connection-ID: 0x7B6B400
Transport: TLS
$$end_record

TL_INFO(TF_PROTOCOL) [2]11D0.2D1C::06/11/2015-08:14:23.001.0000e0c2 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[2265420559] $$begin_recordTrace-Correlation-Id: 2265420559
Instance-Id: 182C
Direction: incoming;source="external edge";destination="internal edge"
Peer: <IP>:5759
Message-Type: request
Start-Line: REGISTER sip:contoso.com SIP/2.0
From: <sip:swamy@contoso.com>;tag=764f4a3039;epid=b00aa911c8
To: <sip:swamy@contoso.com>
Call-ID: 80ab99eaff5f4bc69ec16d20c052fdf7
CSeq: 1 REGISTER
Contact: <sip:<Ip>:58418;transport=tls;ms-opaque=b84ee466b0>;methods="INVITE, MESSAGE, INFO, OPTIONS, BYE, CANCEL, NOTIFY, ACK, REFER, BENOTIFY";proxy=replace;+sip.instance="<urn:uuid:E8180C84-8DD3-54E7-AD28-3DF707F6B212>"
Via: SIP/2.0/TLS <IP>:58418
Max-Forwards: 70
Content-Length: 0
$$end_record

TL_INFO(TF_DIAG) [2]11D0.2D1C::06/11/2015-08:14:23.001.0000e418 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[2265420559] $$begin_recordSeverity: information
Text: The message has an internally supported domain
SIP-Start-Line: REGISTER sip:contoso.com SIP/2.0
SIP-Call-ID: 80ab99eaff5f4bc69ec16d20c052fdf7
SIP-CSeq: 1 REGISTER
Peer: <IP>:5759
Data: domain="contoso.com"
$$end_record

TL_ERROR(TF_DIAG) [2]11D0.2D1C::06/11/2015-08:14:23.001.0000e552 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(808))[1078628216] $$begin_recordSeverity: error
Text: Message expired in the outbound queue before it could be sent
SIP-Start-Line: REGISTER sip:contoso.com SIP/2.0
SIP-Call-ID: ea6faa04ab5f41bd88f0dbc0eb86114f
SIP-CSeq: 1 REGISTER
Peer: FE2 IP:5061
$$end_record

TL_WARN(TF_DIAG) [2]11D0.2D1C::06/11/2015-08:14:23.001.0000e55a (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(805))[1078628216] $$begin_recordSeverity: warning
Text: Routing error occurred; check Result-Code field for more information
Result-Code: 0xc3e93c7e SIPPROXY_E_ROUTING_MSG_SEND_EXPIRED
SIP-Start-Line: REGISTER sip:contoso.com SIP/2.0
SIP-Call-ID: ea6faa04ab5f41bd88f0dbc0eb86114f
SIP-CSeq: 1 REGISTER
Peer: FE2 IP:5061
$$end_record

TL_INFO(TF_PROTOCOL) [2]11D0.20C0::06/11/2015-08:14:55.525.0000f5a5 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[0] $$begin_recordTrace-Correlation-Id: 0
Instance-Id: 182E
Direction: incoming;source="external edge";destination="internal edge"
Peer: <IP>:5760
Message-Type: request
Start-Line: HEAD / HTTP/1.1
Content-Length: 0
$$end_record

TL_WARN(TF_DIAG) [1]11D0.20C0::06/11/2015-08:14:56.509.0000f649 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(805))[0] $$begin_recordSeverity: warning
Text: Message or one of its headers caused SIP transaction processing error
Result-Code: 0xc3e93f5b SIPPROXY_E_TRANSACTION_TIMEOUT
Data: reason="Transaction Time-out"type="2"method="REGISTER"call-id="80ab99eaff5f4bc69ec16d20c052fdf7
"req-uri="sip: contoso.com"from="swamy@contoso.com;tag=764f4a3039"to="swamy@contoso.com;tag="

Company1 has Lync 2013 on-prem

Company2 has Lync 2013 Online

Company1 already added Company2's SIP domain to the allowed domains list in Lync CP.

Company1 is also federated with Company3 and they can IM and see each other's presence just fine.

Company3 has Lync 2013 on-prem.

Company2 has already added Company1's SIP domain to the domain allowed list per:

http://solveit.openjive.com/post/2014/01/27/Lync-Federation-with-Office-365Lync-Online

Please help us troubleshoot this.

Thank you in advance for your time.

Lync 2010 to Lync 2013 migration. I'm on this:

https://technet.microsoft.com/en-us/library/jj721909(v=ocs.15).aspx

getting this:

I am in the process of migrating from OCS 2007 R2 to Lync 2013 Enterprise deployment and Lync fails to present PowerPoint documents but all other content works including white boarding and file attachments.

My deployment is as follows.

3 Front end servers behind F5 Load balancer - (no errors in event log Event ID 41032 shows OWAS discovery has succeeded)

2 DFS servers (Currently only 1 active name server to rule out replication issues)

2 OWAS servers behind F5 Load balancer OWAS configured for SSL offload with SSL terminated at the F5 ( no event log errors on OWAS servers I have also verified that OWAS is functioning by creating a link to a PowerPoint file and launching it from my web browser)

Also OWAS Does have .net 3.5 installed.

Looking for possible next steps in trouble shooting

Hello all,

I wanted to ask a quick question to the in regards to getting access to Lync services for Mobility. In particular, I'm noticing that for my iOS Clients on Lync 2013, I'm getting a 'We can't sign you in, please check your account info and try again' error message. My question is, is there any idea where this is coming from the misconfiguration of the iOS device, or if there is something on the Lync server that still needs to be configured? I have a feeling that the configuration is nearly completed, there is just one minor misconfiguration that is causing the issue.

As for the environment, I have 6 Front-End Servers in a Round-Robin configuration behind my sip.<domain> address. This configuration is internal only, so with that being said, I have no other Reverse Proxy servers or any Edge servers either. I've got my mobility policies to allow for Mobile Devices to connect as well.

For the device side, I've ensured that the devices have the entire cert chain, removing any potential certificate issues as well.

Below should be the iOS Log from an iPad running Lync 2013. From there, the Root CA and certs have been pushed to the iPhone as well. So fortunately, the error messages have been getting slightly better (From cannot connect to server, to cannot find certificates, now to 'We can't sign you in, please check your account info and try again'). This leads me to believe that we are finding the server ok through DNS, and from there that the certificates are being recognized. This issue however, I have been able to find little information about. 

2015-06-10 14:46:58.180 Lync[12543:11810320] INFO UTILITIES /Volumes/ServerHD2/buildagent/workspace/210404/platform/tracing/privateIos/CMTrace.mm/189:Version Information 5.7.563 date 2015-05-20 20:58:16 +0000 2015-06-10 14:46:59.814 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/340:MEMORY TRACKING 0x17e40040 CLEANUP CMLoggingViewController 2015-06-10 14:47:00.332 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.332 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.332 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.332 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.332 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:00.333 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller CredentialTableViewControllerDetail 2015-06-10 14:47:00.334 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/345:MEMORY TRACKING 0x17e40040 DEALLOC CMLoggingViewController 2015-06-10 14:47:07.633 Lync[12543:3bd349dc] INFO UTILITIES CBasePersistableComponent.cpp/245:Storing 7 out-of-sync components took 11ms 2015-06-10 14:47:07.633 Lync[12543:3bd349dc] INFO APPLICATION CUcwaDataSynchronizer.cpp/1031:Mode 1 scheduled to timeout in 120sec 2015-06-10 14:47:09.151 Lync[12543:3bd349dc] INFO APPLICATION CApplication.cpp/1916:Initialized the sign in BRB logger 2015-06-10 14:47:09.152 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/433:SignIn. signInAsUserState=0, actualState=0 2015-06-10 14:47:09.152 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/1242:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://sip.<redacted>.com, configuredExternal=https://sip.<redacted>.com, loc=0, auto-discovery=0 2015-06-10 14:47:09.153 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/983:CUcwaAppSession canceling all requests 2015-06-10 14:47:09.153 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/673:Sending AutoDiscovery request (in sign-in sequence) 2015-06-10 14:47:09.153 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0 2015-06-10 14:47:09.154 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts 2015-06-10 14:47:09.154 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2251:suspensionState = 2 2015-06-10 14:47:09.154 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2227:adIsEnabled = 0, sipUri = sip:<redacted>@<redacted>.com, m_internalADUrlInput = https://sip.<redacted>.comm_externalADUrlInput = https://sip.<redacted>.com 2015-06-10 14:47:09.155 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1080:Discover UCWA urls from https://sip.<redacted>.com & https://sip.<redacted>.com for sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.155 Lync[12543:3bd349dc] INFO TRANSPORT TransportUtilityFunctions.cpp/496:Extracted <redacted>.com from sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.156 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1184:Starting Auto Discovery with urls https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com and https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.156 Lync[12543:3bd349dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue 2015-06-10 14:47:09.157 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x17e5a538) 2015-06-10 14:47:09.158 Lync[12543:566d000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor 2015-06-10 14:47:09.158 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1234:Submitting Unauthenticated AutoDiscovery request to https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.159 Lync[12543:566d000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)! 2015-06-10 14:47:09.159 Lync[12543:3bd349dc] INFO TRANSPORT TransportUtilityFunctions.cpp/496:Extracted<redacted>.com from sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.160 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/1006:CUcwaAppSession::setNewActualState() state=1 2015-06-10 14:47:09.161 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17e5a538 HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1 </SentRequest> 2015-06-10 14:47:09.161 Lync[12543:3bd349dc] INFO APPLICATION CApplication.cpp/1956:CUcwaAppSession::signIn() succeeded 2015-06-10 14:47:09.162 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x17e97540 for url - https://sip.<redacted>.com with persistent id as 6 2015-06-10 14:47:09.162 Lync[12543:566d000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com. Sending over direct connection. 2015-06-10 14:47:09.165 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/228:ActualState = 1 DesiredState = 1  DataAvailable = 0 2015-06-10 14:47:09.165 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/261:ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = 0 Showing UI = SigningInViewController 2015-06-10 14:47:09.165 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.166 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.166 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.166 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.166 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.167 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.167 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.167 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.167 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.168 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.168 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller CredentialTableViewControllerDetail 2015-06-10 14:47:09.172 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/340:MEMORY TRACKING 0x193f0600 CLEANUP CMCredentialsTableViewController 2015-06-10 14:47:09.173 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/273:MEMORY TRACKING 0x17f030a0 CREATED CMSigningInViewController 2015-06-10 14:47:09.196 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.197 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.197 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.197 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.197 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller SigningInViewController 2015-06-10 14:47:09.198 Lync[12543:3bd349dc] INFO UI CMRootViewController.mm/400:ActualState = 1 DesiredState = 2  DataAvailable = 0 2015-06-10 14:47:09.199 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:09.199 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:09.199 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:09.199 Lync[12543:3bd349dc] INFO UI CMAudioVideoToastViewController.mm/874:Cancelling local notification 2015-06-10 14:47:09.200 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:09.200 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:09.201 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:09.201 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:09.201 Lync[12543:3bd349dc] INFO UI CMToolsViewController.mm/390:ActualState = 1 DesiredState = 1  DataAvailable = 0 2015-06-10 14:47:09.202 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/228:ActualState = 1 DesiredState = 1  DataAvailable = 0 2015-06-10 14:47:09.202 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/261:ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = 0 Showing UI = SigningInViewController 2015-06-10 14:47:09.202 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller SigningInViewController 2015-06-10 14:47:09.203 Lync[12543:3bd349dc] INFO UI CMRootViewController.mm/400:ActualState = 1 DesiredState = 2  DataAvailable = 0 2015-06-10 14:47:09.209 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/345:MEMORY TRACKING 0x193f0600 DEALLOC CMCredentialsTableViewController 2015-06-10 14:47:09.458 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/579:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 17e4ee00 2015-06-10 14:47:09.458 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/653:Response status = 403 for request UcwaAutoDiscoveryRequest 2015-06-10 14:47:09.458 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x17e97540 for release. 2015-06-10 14:47:09.458 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0 2015-06-10 14:47:09.459 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/1079:<ReceivedResponse> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17e5a538 HttpHeader:Content-Length 1233 HttpHeader:Content-Type text/html HttpHeader:Date Wed, 10 Jun 2015 20:47:09 GMT HttpHeader:Server Microsoft-IIS/8.5 HttpHeader:StatusCode 403 HttpHeader:X-Powered-By ASP.NET <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/><title>403 - Forbidden: Access is denied.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;}  h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;}  h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}  #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;} .content-container{background:#FFF;width:96%;margin-padding:10px;} --> </style> </head> <body> <div id="header"><h1>Server Error</h1></div> <div id="content"> <div><fieldset>   <h2>403 - Forbidden: Access is denied.</h2>   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>  </fieldset></div></div> </body> </html> </ReceivedResponse> 2015-06-10 14:47:09.460 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x17e5a538) 2015-06-10 14:47:09.460 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer. 2015-06-10 14:47:09.460 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.460 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1679:ManualDiscovery: Failing over to the external url 2015-06-10 14:47:09.460 Lync[12543:3bd349dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue 2015-06-10 14:47:09.461 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x17ff3ac8) 2015-06-10 14:47:09.461 Lync[12543:566d000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor 2015-06-10 14:47:09.461 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1234:Submitting Unauthenticated AutoDiscovery request to https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.461 Lync[12543:566d000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)! 2015-06-10 14:47:09.461 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x17e5a538): E_ClientForbidden (E2-3-15) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer 2015-06-10 14:47:09.461 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff3ac8 HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1 </SentRequest> 2015-06-10 14:47:09.461 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x17f730f0 for url - https://sip.<redacted>.com with persistent id as 6 2015-06-10 14:47:09.462 Lync[12543:566d000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com. Sending over direct connection. 2015-06-10 14:47:09.462 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x17e97540. 2015-06-10 14:47:09.525 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/579:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 17ff0310 2015-06-10 14:47:09.525 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/653:Response status = 403 for request UcwaAutoDiscoveryRequest 2015-06-10 14:47:09.525 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x17f730f0 for release. 2015-06-10 14:47:09.525 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0 2015-06-10 14:47:09.525 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/1079:<ReceivedResponse> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff3ac8 HttpHeader:Content-Length 1233 HttpHeader:Content-Type text/html HttpHeader:Date Wed, 10 Jun 2015 20:47:09 GMT HttpHeader:Server Microsoft-IIS/8.5 HttpHeader:StatusCode 403 HttpHeader:X-Powered-By ASP.NET <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/><title>403 - Forbidden: Access is denied.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;}  h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;}  h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}  #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;} .content-container{background:#FFF;width:96%;margin-padding:10px;} --> </style> </head> <body> <div id="header"><h1>Server Error</h1></div> <div id="content"> <div><fieldset>   <h2>403 - Forbidden: Access is denied.</h2>   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>  </fieldset></div></div> </body> </html> </ReceivedResponse> 2015-06-10 14:47:09.526 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x17ff3ac8) 2015-06-10 14:47:09.526 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer. 2015-06-10 14:47:09.526 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.526 Lync[12543:3bd349dc] ERROR APPLICATION CUcwaAutoDiscoveryService.cpp/1695:ManualDiscovery: Failed. State 570621967 2015-06-10 14:47:09.526 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1365:Raising Autodiscovery event with status (E_ClientForbidden (E2-3-15)) for eventType (0) AD in progress (0), NL in progress (0) 2015-06-10 14:47:09.526 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ClientForbidden (E2-3-15), context '', hasAction=false 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x17ff3ac8): E_ClientForbidden (E2-3-15) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2251:suspensionState = 2 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2227:adIsEnabled = 0, sipUri = sip:<redacted>@<redacted>.com, m_internalADUrlInput = https://sip.<redacted>.comm_externalADUrlInput = https://sip.<redacted>.com 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1080:Discover UCWA urls from https://sip.<redacted>.com& https://sip.<redacted>.com for sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO TRANSPORT TransportUtilityFunctions.cpp/496:Extracted <redacted>.com from sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.527 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1184:Starting Auto Discovery with urls https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com and https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.528 Lync[12543:3bd349dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue 2015-06-10 14:47:09.528 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x17ff3ac8) 2015-06-10 14:47:09.528 Lync[12543:566d000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor 2015-06-10 14:47:09.528 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1234:Submitting Unauthenticated AutoDiscovery request to https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.528 Lync[12543:566d000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)! 2015-06-10 14:47:09.528 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/83:ObservableListItem Added event received 2015-06-10 14:47:09.528 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff3ac8 HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1 </SentRequest> 2015-06-10 14:47:09.528 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/93:showalert is 1 2015-06-10 14:47:09.529 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x17fed700 for url - https://sip.<redacted>.com with persistent id as 6 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.529 Lync[12543:566d000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com. Sending over direct connection. 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.529 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/737:adding the desired view 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/472:reposition floating views 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/100:showalert is 1 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/104:showalert is 0 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/387:Mapping error code = 0x2203000f, context = , type = 201 2015-06-10 14:47:09.530 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/1691:Mapped error message is 'We can’t sign you in. Please check your account info and try again.  2015-06-10 14:47:09.531 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.531 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.531 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.531 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.531 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.532 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1 2015-06-10 14:47:09.532 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x17f730f0. 2015-06-10 14:47:09.532 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/710:desired view is same as the current view 2015-06-10 14:47:09.532 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/472:reposition floating views 2015-06-10 14:47:09.532 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/100:showalert is 0 2015-06-10 14:47:09.595 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/579:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 17e4ee00 2015-06-10 14:47:09.595 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/653:Response status = 403 for request UcwaAutoDiscoveryRequest 2015-06-10 14:47:09.595 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x17fed700 for release. 2015-06-10 14:47:09.595 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0 2015-06-10 14:47:09.595 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/1079:<ReceivedResponse> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff3ac8 HttpHeader:Content-Length 1233 HttpHeader:Content-Type text/html HttpHeader:Date Wed, 10 Jun 2015 20:47:09 GMT HttpHeader:Server Microsoft-IIS/8.5 HttpHeader:StatusCode 403 HttpHeader:X-Powered-By ASP.NET <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>403 - Forbidden: Access is denied.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;}  h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;}  h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}  #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;} .content-container{background:#FFF;width:96%;margin-padding:10px;} --> </style> </head> <body><div id="header"><h1>Server Error</h1></div> <div id="content">  <div><fieldset>   <h2>403 - Forbidden: Access is denied.</h2>   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>  </fieldset></div> </div> </body> </html> </ReceivedResponse> 2015-06-10 14:47:09.596 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x17ff3ac8) 2015-06-10 14:47:09.596 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer. 2015-06-10 14:47:09.596 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.596 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1679:ManualDiscovery: Failing over to the external url 2015-06-10 14:47:09.596 Lync[12543:3bd349dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue 2015-06-10 14:47:09.597 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x17ff2258) 2015-06-10 14:47:09.597 Lync[12543:566d000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor 2015-06-10 14:47:09.597 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1234:Submitting Unauthenticated AutoDiscovery request to https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com 2015-06-10 14:47:09.597 Lync[12543:566d000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)! 2015-06-10 14:47:09.597 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x17ff3ac8): E_ClientForbidden (E2-3-15) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer 2015-06-10 14:47:09.597 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff2258 HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1 </SentRequest> 2015-06-10 14:47:09.597 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x17f0fe40 for url - https://sip.<redacted>.com with persistent id as 6 2015-06-10 14:47:09.598 Lync[12543:566d000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com. Sending over direct connection. 2015-06-10 14:47:09.598 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x17fed700. 2015-06-10 14:47:09.661 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/579:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 17ff0310 2015-06-10 14:47:09.661 Lync[12543:566d000] INFO UTILITIES CHttpConnection.cpp/653:Response status = 403 for request UcwaAutoDiscoveryRequest 2015-06-10 14:47:09.661 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x17f0fe40 for release. 2015-06-10 14:47:09.661 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0 2015-06-10 14:47:09.661 Lync[12543:566d000] INFO TRANSPORT TransportUtilityFunctions.cpp/1079:<ReceivedResponse> GET https://sip.<redacted>.com?sipuri=sip:<redacted>@<redacted>.com Request Id: 0x17ff2258 HttpHeader:Content-Length 1233 HttpHeader:Content-Type text/html HttpHeader:Date Wed, 10 Jun 2015 20:47:09 GMT HttpHeader:Server Microsoft-IIS/8.5 HttpHeader:StatusCode 403 HttpHeader:X-Powered-By ASP.NET <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>403 - Forbidden: Access is denied.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;}  h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;}  h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}  #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;} .content-container{background:#FFF;width:96%;margin-padding:10px;} --> </style> </head> <body><div id="header"><h1>Server Error</h1></div> <div id="content">  <div><fieldset>   <h2>403 - Forbidden: Access is denied.</h2>   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>  </fieldset></div> </div> </body> </html> </ReceivedResponse> 2015-06-10 14:47:09.662 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x17ff2258) 2015-06-10 14:47:09.662 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer. 2015-06-10 14:47:09.662 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.662 Lync[12543:3bd349dc] ERROR APPLICATION CUcwaAutoDiscoveryService.cpp/1695:ManualDiscovery: Failed. State 570621967 2015-06-10 14:47:09.662 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1365:Raising Autodiscovery event with status (E_ClientForbidden (E2-3-15)) for eventType (0) AD in progress (0), NL in progress (0) 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ClientForbidden (E2-3-15) 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 30.000000 seconds 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ClientForbidden (E2-3-15), context '', hasAction=false 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x17ff2258): E_ClientForbidden (E2-3-15) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/89:ObservableListItem Removed event received 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/93:showalert is 1 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.663 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/710:desired view is same as the current view 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/472:reposition floating views 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/100:showalert is 1 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/104:showalert is 0 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/387:Mapping error code = 0x2203000f, context = , type = 201 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/1691:Mapped error message is 'We can’t sign you in. Please check your account info and try again. 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/83:ObservableListItem Added event received 2015-06-10 14:47:09.664 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/93:showalert is 1 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/710:desired view is same as the current view 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/472:reposition floating views 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/100:showalert is 1 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/104:showalert is 0 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/387:Mapping error code = 0x2203000f, context = , type = 201 2015-06-10 14:47:09.665 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/1691:Mapped error message is 'We can’t sign you in. Please check your account info and try again. 2015-06-10 14:47:13.552 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts 2015-06-10 14:47:13.552 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/496:Called signOut() in state 1 2015-06-10 14:47:13.552 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts 2015-06-10 14:47:13.553 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts 2015-06-10 14:47:13.553 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts 2015-06-10 14:47:13.553 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0 2015-06-10 14:47:13.554 Lync[12543:3bd349dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts 2015-06-10 14:47:13.554 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/983:CUcwaAppSession canceling all requests 2015-06-10 14:47:13.554 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAppSession.cpp/1006:CUcwaAppSession::setNewActualState() state=0 2015-06-10 14:47:13.555 Lync[12543:566d000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out. 2015-06-10 14:47:13.555 Lync[12543:3bd349dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 3b52f6de-401a-458c-a85f-bf55614039c6 2015-06-10 14:47:13.556 Lync[12543:566d000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x17f0fe40. 2015-06-10 14:47:13.556 Lync[12543:3bd349dc] INFO UTILITIES CiOsAppStateQuery.hxx/264:Clearing keep-alive timer callback 2015-06-10 14:47:13.558 Lync[12543:3bd349dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 3b52f6de-401a-458c-a85f-bf55614039c6 2015-06-10 14:47:13.560 Lync[12543:3bd349dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0 2015-06-10 14:47:13.560 Lync[12543:3bd349dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 3b52f6de-401a-458c-a85f-bf55614039c6 2015-06-10 14:47:13.561 Lync[12543:3bd349dc] PERFORMANCE TESTPERF CMPerfTrace.mm/190:PerfBegin|50|Time=2015-06-10 14:47:13.561|MemoryUsage=35721216|UsedTick=67960696.000000|TotalTick=1206014336.000000|BatteryLevel=0.990000|WifiSent=2156320067|WifiReceived=168658881|WwanSent=0|WwanReceived=0 2015-06-10 14:47:13.566 Lync[12543:3bd349dc] INFO APPLICATION CApplication.cpp/971:CApplication::serialize() called 2015-06-10 14:47:13.614 Lync[12543:3bd349dc] PERFORMANCE TESTPERF CMPerfTrace.mm/206:PerfEnd|50|Time=2015-06-10 14:47:13.614|MemoryUsage=35721216|UsedTick=67960696.000000|TotalTick=1206014336.000000|BatteryLevel=0.990000|WifiSent=2156320067|WifiReceived=168658881|WwanSent=0|WwanReceived=0 2015-06-10 14:47:13.617 Lync[12543:3bd349dc] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 2 out-of-sync Object Models took 12ms 2015-06-10 14:47:13.618 Lync[12543:3bd349dc] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0 2015-06-10 14:47:13.618 Lync[12543:3bd349dc] INFO UI CMUIUtil.mm/2456:applicationOm->signOut() successfully. 2015-06-10 14:47:13.620 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/89:ObservableListItem Removed event received 2015-06-10 14:47:13.620 Lync[12543:3bd349dc] INFO UI CMAlertViewController.mm/93:showalert is 1 2015-06-10 14:47:13.620 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.621 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.621 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.621 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.621 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.622 Lync[12543:3bd349dc] INFO UI CMNotificationManager.mm/728:removing the current view 2015-06-10 14:47:13.623 Lync[12543:3bd349dc] INFO UI CMToolsViewController.mm/390:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.625 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/228:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.625 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/261:ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = 0 Showing UI = CredentialTableViewController 2015-06-10 14:47:13.626 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.626 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.626 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.627 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.627 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.627 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.628 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.628 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.628 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.629 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.629 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.629 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.629 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.630 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.630 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.631 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/307:MEMORY TRACKING 0x19471800 CREATED CMCredentialsTableViewController 2015-06-10 14:47:13.646 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.646 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller CredentialTableViewControllerDetail 2015-06-10 14:47:13.649 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller CredentialTableViewControllerDetail 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMSettingsManager.mm/231:CMFirstViewController SETTINGS_LYNCFIRSTRUN_APPLICATION 1 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMRootViewController.mm/400:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f37ba0 CLEANUP CMRootViewController 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMToolsViewController.mm/390:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/228:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMDetailViewController.mm/261:ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = 0 Showing UI = CredentialTableViewController 2015-06-10 14:47:13.650 Lync[12543:3bd349dc] INFO UI CMSplitViewController.mm/158:Details Pane is in Full screen with controller CredentialTableViewControllerDetail 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMSettingsManager.mm/231:CMFirstViewController SETTINGS_LYNCFIRSTRUN_APPLICATION 1 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMRootViewController.mm/400:ActualState = 0 DesiredState = 0  DataAvailable = 0 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f37ba0 CLEANUP CMRootViewController 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.651 Lync[12543:3bd349dc] INFO UI CMAudioVideoToastViewController.mm/874:Cancelling local notification 2015-06-10 14:47:13.652 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.652 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.653 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.653 Lync[12543:11810320] CUICatalog: Invalid asset name supplied: (null) 2015-06-10 14:47:13.653 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.653 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.653 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.653 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMAudioUtil.mm/327:stopSound 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMActiveCallIndicatorViewController.mm/420:remove listener on datasource 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f34860 CLEANUP CMToolsViewController 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17e55c90 CLEANUP CMSplitViewController 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f37ba0 CLEANUP CMRootViewController 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f36680 CLEANUP CMDetailViewController 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/340:MEMORY TRACKING 0x19471800 CLEANUP CMCredentialsTableViewController 2015-06-10 14:47:13.654 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x17f030a0 CLEANUP CMSigningInViewController 2015-06-10 14:47:13.662 Lync[12543:3bd349dc] INFO UI CMViewControllerBase.mm/312:MEMORY TRACKING 0x17f030a0 DEALLOC CMSigningInViewController 2015-06-10 14:47:16.945 Lync[12543:3bd349dc] INFO UI CMTableViewControllerBase.mm/307:MEMORY TRACKING 0x19b60690 CREATED CMLoggingViewController 2015-06-10 14:47:17.516 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:17.516 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:17.516 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:17.517 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:17.517 Lync[12543:3bd349dc] INFO UI CMConversationCommon.mm/43:not signed in 2015-06-10 14:47:17.928 Lync[12543:11810320]  is not a valid email address.

--- END LOG ---

Let me know if there's any other logs that need to be sent over or anything that might be indicative of a problem and I will work with you ASAP. Thanks! I appreciate it!

I have been trying fruitlessly to get lync 2013 mobile client to connect to my Skype for business server.  I cannot work out what is wrong as Skype for business clients can connect without any changes, the autodiscover seems to work for PC clients.

So what would be causing mobile clients to be unable to connect if PC clients can externally?

Im sure I have public DNS set correctly.  See below: -

External DNS Records

I also have our on site root CA cert installed on the device as the first error i received was a certificate verification error, now i just get cannot connect error.

I found  an article that said i could just use our firewall to redirect ports 80 & 443 to 8080 & 4443 rather than use a reverse proxy so i went that route.

It must be communicating with my server shouldnt it if i got the certificate verification error, so cannot work out whats wrong?

I appreciate any help.

Thanks

JK

JK MCP

I have a Lync 2013 Enterprise Pool with 2 Front End server in my enviroment. User are homed on another Lync Server.

Why do some User go into "Limited Functionality" mode in case of an outage of a single Fron End server?

It depense on the "User Groups" which user are affected by the outage.

But back to my question, why do some users go into "Limited Functionality" mode and dont failover to the second Front End server in the Enterprise Pool?

Is this a normal behavior?

Hey there,

Just discussing with our proxy team and they showed to me that on their logs they can see huge amount of lines about "autodiscover.company.com" even so, we have "autodiscover.company.com" listed on the IE's exception list. The source for this seems to be Lync client, but also Outlook.

We have no needs to let clients to go out and looking for those hosts, so the proxy exception is there by purpose.

Does anybody have and idea why Lync and Outlook are not following the proxy settings we have done for the IE, except to find what is the proxy and where to send that traffic?

Petri

Hi All,

I am trying to find out how I can create my own report. I need to create a report which shows how many users are using desktop sharing.

Is it possible to create such a report.

I am using Lync Server 2013, I have the monitoring feature enabled, I cannot see desktop sharing in the usage metrics.

Please can somebody show me how to create this.

Thanks,

Harjot

Hi,

Not sure if I'm in the right place here, but I'm currently trying to view the logs from a Windows 8.1 phone which has the Lync 2013 client installed. I have emailed the logs to myself, and opened the logs in Snooper, it's at this point that the application crashed.

Snooper Build 5.0.8308.577

It appears to be a date time issue. I've tried changing the region when I am running snooper to US-ENG, and also on my phone but this has made no difference.

Should i be able to open these logs with Snooper? Has anyone else done this?

Any help would be appreciated.

Thanks

Michael.

Looking to test Lync in a small, 10 user environment

Requirements

1)  Lync client for IM/chat and transferring files

2) External access for allowing an iPhone running Lync to be able to connect and chat with users on the system

Will now be sharing Powerpoint so no need for Office.

What would be the recommended minimum nbr of servers/requirements?  I already have a SQL Server 2012 Enterprise VM and three AD server running, so can I get by with 1 VM of Lync and 1 VM of an edge server?  Do I need the reverse proxy Lync server or is that overkill?

Thanks

Tim

I have downloaded the 900mb (approx) MS Lync 2013 client and tried to install it ....i get an error that says Lync 2013 cannot install due to an issue with your C: drive.  My drive has plenty of space 200GB free.  The drive and Windows 7 is functioning properly in all other ways.  I cannot find any KB's or forums that discuss this ambiguous Lync 2013 client error.  FYI..it stops the install and displays that message before it creates any logs.

After scouring technet and the web I'm still having issues getting external user access.  No matter what I do the Lync Server Access Edge Service will not start.  I've replaced the certs, republished the topo and imported it to the edge server.

I'm getting the following under Lync Server on my edge server. 

Error LS SErver Event ID 12308

Error LS Applications Module Event ID 30218

Warning LS Applications Module Event ID 30232

Hi all, we have two datacenters each with their own SfB pool and edge pool.

Currently our SRV records point to sipeast.domain.com and sipwest.domain.com

We do have sip.domain.com on our cert, but I realized that it does not actually exist in DNS, nor is it referenced by any SRV records.  Our CX phones work just fine in this configuration.  As our cert renewal is coming due, I’m trying to figure out if I need to keep the sip.domain.com name on it.

How about in the same situation, but with multiple sip domains?  Do we need to have sip.domain2.com, sip.domain3.com etc on the cert?

Thanks!

Hi,

Trying to understand how to integrated SfB with Exchange Online for hosted UM. The Instructions for Lync 2013 don't seem to work any more and there doesn't appear to be much documentation online.

I have SfB working nicely (using standard edition) and federation working ok but not sure where to proceed from here. I am also using Office 365 E3 plan which supports hosted UM.

Thanks

Daniel

Dear support,

I've a problem when publish the topology: cannot open database xds due to the permission problem, i've done below but still problem, who can help, many thanks.

1. add the domain administrator to the CSadministor and RTCUniversalServerAdmin

2. standard LYNC version

Hi

I have Lync 2013 Enterprise installed fresh installation but Front end service keep starting with no error message on the event viewer .

certificate is ok also

need help

MCP MCSA MCSE MCT MCTS CCNA

Hi,

I have 3 servers in Lync 2013 pool. All servers are down at time due to some power issue.

Now I started the all server but FE service is not start in all the three FE severs.

What is the best way to start FE service after pool restart ?

Thanks,

Deepak Srivastava

Hello,

I am trying to install and configure Lync 2013 in our company. At the time of publishing the topology, its completing with warning. And if I am not wrong because of this I could not able to select my certificate authority from the dropdown at the time of request. Can anybody please point me in a right direction to resolve this error.

Below is the error message

Action   Action Information   Time Logged   Execution Result
 ▼ Enable-CsTopology         Completed with warnings

 └    Connection: Data Source=caasplync.caasp.com\rtc;Initial Catalog=xds;Integrated Security=True   6/14/2015 6:53:50 PM    

 └ ▼ Get Forest State      6/14/2015 6:53:50 PM   Completed with warnings

     └    Root domain: caasp.com.   6/14/2015 6:53:50 PM    
     └    Root domain: caasp.com.   6/14/2015 6:53:50 PM    
     └    Filter: (&((ObjectCategory Equal person)(ObjectClass Equal user)(Sid Equal S-1-5-21-2788914732-305032996-1997495906-500)))   6/14/2015 6:53:50 PM    
     └    Not found   6/14/2015 6:53:50 PM    
     └    User:    6/14/2015 6:53:50 PM    
     └    Group security identifier (SID): S-1-5-21-761054819-3304097462-4108319278-519   6/14/2015 6:53:50 PM    
     └    HasToken: False   6/14/2015 6:53:50 PM    
     └    Schema type: server   6/14/2015 6:53:50 PM    
     └    Check Groups   6/14/2015 6:53:50 PM    
     └    Check Group permissions   6/14/2015 6:53:50 PM    
     └    Process permissions on "CN=RTCUniversalGlobalReadOnlyGroup,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:50 PM    
     └    Process permissions on "CN=RTCUniversalGlobalWriteGroup,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:50 PM    
     └    Process permissions on "CN=RTCUniversalServerReadOnlyGroup,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalUserReadOnlyGroup,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCHSUniversalServices,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCComponentUniversalServices,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCProxyUniversalServices,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalServerAdmins,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalUserAdmins,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalReadOnlyAdmins,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalConfigReplicator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCUniversalSBATechnicians,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=RTCSBAUniversalServices,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSVoiceAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSUserAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSResponseGroupAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSResponseGroupManager,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSLocationAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSArchivingAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSServerAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSViewOnlyAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CSHelpDesk,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Process permissions on "CN=CsPersistentChatAdministrator,CN=Users,DC=caasp,DC=com".   6/14/2015 6:53:51 PM    
     └    Check permissions for CN=RTC Service,CN=Services,CN=Configuration,DC=caasp,DC=com   6/14/2015 6:53:51 PM    
     └    Check permissions for ConfigurationContainer   6/14/2015 6:53:51 PM    
     └    Check permissions for RootDomainSystemContainer   6/14/2015 6:53:51 PM    
     └    Access permission only applies to the Active Directory System container.   6/14/2015 6:53:51 PM    
     └    Warning: Unable to check the security for "Deleted Objects" in the configuration container. This is expected if you are not an enterprise administrator.   6/14/2015 6:53:51 PM   Warning
     └    Mode: LC_FORESTSETTINGS_STATE_READY   6/14/2015 6:53:51 PM

Thank you... 

Rashmi Ranjan Panigrahi
www.lightswitchspecial.com

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We are in the process of migrating users from 2010 and our 2013 test environment to a production 2013 infrastructure.  It has been mentioned in the past that there is a need for users to update/resend their re-occurring/future meetings after being migrated from one pool to another. I would expect that due to the user living on a new pool with new conference numbers and links, that there would be some update required on the meeting invite. 

Doing some research online hasn't led us in the right direction.  As well our testing has proved unsuccessful in attempting to replicate this scenario (Moving my account from one pool to another with re-occurring meetings booked) and force the outlook add in to prompt for the user to send an updated request.   I have personally only seen this prompt once after making changes on our global dial plans and we haven't been able to replicate it since. 

Has anyone seen this in prior deployments? More importantly what was the communication to end users from a post migration perspective (i.e Update meetings, rebook meetings, no changes required, etc.)

Thanks in advance for any help!