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Integrating IM app with outlook 2013 not working without Lync installation

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I have developed a local IM application (IM APP) with the help of article "https://msdn.microsoft.com/en-us/library/office/jj900715.aspx", LyncSDk 2013, Lync basic 2013 & Outlook 2013.

It is working at development machine because environment is setup there. When it is running with different machine, outlook 2013 is not responding to IM APP with functions GetAuthenticationInfo(), GetInterface() etc of interface UCOfficeIntegration.

When Lync 2013 got installed at same machine than outlook is working well with IM APP. I again uninstalled it then again Outlook stop to send the request to IM APP. Microsoft.Office.UC.dll is part of office15 folder & registered with Microsoft.NET\Framework\v4.0.30319\regasm.exe.

I am not able to find out the issue & resolution. Please suggest.


Skype For Business Forest Prep Error

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Hi,

I know this is not the correct section for this post, but MS don't appear to have added SFB onto tech net yet!

So we are trying to prepare our schema for SFB. Step 1 has completed ok, but we are getting an error when trying to complete the forest prep:

Command execution failed: The schema is not ready. Cannot continue

We have taken a look at the detailed log, and the server schema version is ok, its the service schema that has the SCHEMA_VERSION_STATE_INVALID error. Its version is 1550 / 11

Having taken a look at the install media for SFB under the Support/Schema folder. We have noted that there is no ServiceSchema.ldf file present, so it would seem that the installer has not touched the service schema at all.

Any ideas?

Office Web Apps Server Connectivity Issues

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Hey

We had Office Web Apps Server installed on 2 servers in our environment (Windows Server 2008 R2) way back and configured it in Lync 2013 and all was working fine but lately we suddenly noticed issues with Office Web Apps connectivity.

Issue 1

The URL https://owas.schs.sharjah.ae/hosting/discovery (Internal) and https://owa.schs.sharjah.ae/hosting/discovery (External) only work on the Master OWA server.

On any other machine we get a page not found. However if we use http, since it was enabled it works on all machines.

We had later uninstalled the installation of both machines and deleted all folders related to Office Web Apps!

Issue 2

Now after installation of OWA on both servers OWA-PRI and OWA-SEC (Primary and Secondary), we made OWA-PRI as the master server in the Farm. But on OWA-SEC, if we run the command

New-OfficeWebAppsMachine –MachineToJoin owa-pri.schs.sharjah.ae

We get the following message on the PowerShell

Could not read settings from OWA-PRI.SCHS.SHARJAH.AE. The destination is unreachable (Same is logged in the event viewer)

The Windows firewall service on both machines are running but the Firewall itself is off, since Symantec Endpoint Protection is installed. We have disabled the Symantec on both machines to see if that was the problem but still we are unable to join another machine to farm.

There is no proxy used in the IE and both machines can ping each other perfectly!

Not Sure if this is the right place to post his question, but has anyone else come across this sort of issue and if so what are the possible solutions.


MVI - Most Valuable Indian



Unable to record from Skype for Business

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Hi,

Recently upgraded from office 2013 to Office 2016 and also updated Skype for business in the process via the O365 portal. This fixed the recording issue between Skype for Business to another internal Skype for Business user but we still can't record a Skype for Business to normal Skype client call. I assume we should be able to do this? 

The option to record isn't available via the client currently. We tested last night by updating a non business Skype user to the latest version and using the latest Skype for Business client to make a recording but the option just isn't available. We're an O365 for Business Premium customer.

Any advice/help appreciated.

Weird things going on with uninstalling Lync basic and install VLSC version wise

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We managed to uninstall Lync 2013 basic first and afterwards installing the VLSC version. Several machines are receiving messages that the licence will be gone in 3 days.


The install of the VLSC version was done the classic way (setup.exe \admin):

(no cancel was also checked)

I already checked in the registry if the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY still existed and it was gone so the uninstall worked fine.

In a inventory tool we see that there are 2 licences

Microsoft Office Professional 2013  XXXXX-XXXXX-XXXXX-XXXXX-XXXXX  14/05/2014    -> Lync 2013 Basic
Microsoft Office Professional 2013  XXXXX-XXXXX-XXXXX-XXXXX-XXXXX  15/02/2016    -> Lync 2013 VLSC

On the VLSC portal I see that it give a MAK key and also KMS key but normally with the OCT tool I just need to check the "Use KMS client key" option so it will look over to our KMS server?

Side by Side migration of Lync 2013 to Skype for Business Server

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Hi

Has anyone else noticed that there is very little official documentation for Lync 2013 to SFB side by side migration - they all seem to focus on in place upgrade. . .  .

Anyway, onto my question:

Scope:  Migrate Lync 2013 SE to SFB SE with co-existence

Current Env:

1x Lync 2013 SE with full EV & mobility
1x Lync 2013 Edge
1x Reverse Proxy Server (RP)

Namespace:


Lync 2013 Internal FQDN: Lync2013.domain.local
Lync 2013 External web services FQDN:  lyncweb.domain.com

Lyncdiscover, meet, dialin, lyncweb.domain.com are all published via the current RP

SFB Env:


1x SFB SE with full EV and mobility
1x SFB Edge
1x Reverse Proxy - this is a new reverse proxy, as client would like to eventually retire existing RP as it's a Linux based RP.

Namespace:

SFB Internal FQDN: SFB.domain.local
SFB Webservices FQDN: SFBWeb.domain.com
SFB Edge Pool FQDN:  SFBEdge.domain.local

Meet, Dialin, Lyncdiscover, lyncweb.domain.com all point to current RP.

SFBWeb.domain.com currently published via new RP

Current state:

Both Lync & SFB pools FE and Edge deployed

Created a couple of test users on Lync 2013 and migrated to SFB.


Problem:

Mobility clients (IOS) cannot connect to SFB environment.

From trying to research on the net, it appears that I should point the SFBWeb.domain.com to the current reverse proxy.
Then add another rule on the current reverse proxy to publish SFBWeb.domain.com and point that to my SFB FE server.

Therefore the flow would be.
SFB Mobile user signs into their mobile device.
Using lyncdiscover, the request goes to the existing proxy server.
The proxy server forwards the request to Lync 2013, which then refers the request to the SFB FE Server.
The mobile receives it's web services information and instructs it to use SFBWeb.domain.com
Device makes request via existing RP to SFBWeb.domain.com
Mobile device is authenticated - happy days?

Is this correct?

Regards,

Paul



















Lync Persistent Chat - All Channel Servers are Down

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Hey Everyone,

We suddenly started facing the 'All Channel Servers are Down' when we navigate to the Persistent Chat menu of our Lync Control Panel. We have two persistent chat servers chat-pri.schs.sharjah.ae and chat-sec.schs.sharjah.ae in a pool GroupChat.schs.sharjah.ae.

We noticed that on the secondary persistent chat server chat-sec, the persistent chat service was stopped after enabling it, it was working fine and after some few seconds automatically stops. The primary server has all services started and no error logs are found there.

Below are the logs found in the secondary server:

Server 2 received error while subscribing to peer 1, <1> <net.tcp://chat-pri.schs.sharjah.ae:8011/MGC/PeerService>. Details: Could not connect to net.tcp://chat-pri.schs.sharjah.ae:8011/MGC/PeerService. The connection attempt lasted for a time span of 00:00:21.1416018. TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.32.18.33:8011.

Activating system shutdown. Active cluster { 1 } does not contain the current server <2> <net.tcp://chat-sec.schs.sharjah.ae:8011/MGC/PeerService>. 

Lync 2013, has been update with the latest hotfixes and even we have updated the database and finally ran the bootstrapper. The persistent chat servers are separate servers and they are not a service installed on the front end server.

Would highly appreciate if someone could help in solving these error messages.


MVI - Most Valuable Indian

Cross-Forest LYNC Migration

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Hi All,

Please have a look at the below scenario and suggest a way for smooth Migration.

Forest A (Resource Forest): Lync 2010 & Exchange Servers resides in this forest, no user enabled accounts (but we have disabled accounts for users resides in Forest B and Forest C)

Forest B: User accounts only

Forest C: User accounts only

Requirement:- 

1. Migration of Lync/Exchange Servers from Forest A to Forest B,the resource forest will be decommissioned eventually. Also Lync will be upgraded to LYNC 2013

2. Migration of users from LYNC 2010 system (hosted in Forest A) to LYNC 2013 system (Forest B). Exchange will also be migrated to new Exchange system.

I am looking for a LYNC migration approach. Please suggest.

Regards,

Jacky


SFB Server 2015 Federation

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Hello everyone,

I have a litle problem in my skype test environment, I have checked everything twice, DNS records, certificates, everything, but I still cant communicate with users from skype federation... We have registered Edge server in pic.lync.com and I can find my test user account and choose to ad him to contacts from my personal skype account.  

This is the first error, that seems strange, because all ports are open, that need to be open, we have tested it multiple times..

Trace-Correlation-Id: 2320302955
Instance-Id: 857E
Direction: incoming
Peer: edge1.domain:5061
Message-Type: response
Start-Line: SIP/2.0 403 Forbidden
From: "test1"<sip:test1@elkogroup.info>;tag=44308c0f89;epid=104f08acf9
To: <sip:user@skypeids.net>;tag=935F153C16F161D56D924A5EFD3B4921
Call-ID: 3ef31741f29d4a82a1f39a8008603709
CSeq: 1 SUBSCRIBE
Via:  SIP/2.0/TLS 10.252.0.4:59227;branch=z9hG4bK42D305F8.F733EC8B45F6A3D9;branched=FALSE;ms-received-port=59227;ms-received-cid=800
Via:  SIP/2.0/TLS 10.252.0.3:55468;ms-received-port=55468;ms-received-cid=151600
Content-Length: 0
ms-diagnostics: 1027;reason="Cannot route this type of SIP request to or from federated partners";source="skypeedge.domain"
ms-edge-proxy-message-trust: ms-source-type=EdgeProxyGenerated;ms-ep-fqdn=edge1.domain;ms-source-verified-user=verified

TL_INFO(TF_DIAG) [sfbpool\skype1]2314.6690::02/23/2016-11:16:26.089.00CA8827 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(827)) [2320302955] $$begin_record
Severity: information
Text: Response successfully routed
SIP-Start-Line: SIP/2.0 403 Forbidden
SIP-Call-ID: 3ef31741f29d4a82a1f39a8008603709
SIP-CSeq: 1 SUBSCRIBE
Peer: 10.252.0.3:55468
Data: destination="test1@elkogroup.info"
$$end_record

TL_INFO(TF_PROTOCOL) [sfbpool\skype1]2314.6690::02/23/2016-11:16:26.089.00CA8828 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(261)) [2320302955] 
Trace-Correlation-Id: 2320302955
Instance-Id: 857E
Direction: outgoing
Peer: 10.252.0.3:55468
Message-Type: response
Start-Line: SIP/2.0 403 Forbidden
From: "test1"<sip:test1@elkogroup.info>;tag=44308c0f89;epid=104f08acf9
To: <sip:user@skypeids.net>;tag=935F153C16F161D56D924A5EFD3B4921
Call-ID: 3ef31741f29d4a82a1f39a8008603709
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 10.252.0.3:55468;ms-received-port=55468;ms-received-cid=151600
Content-Length: 0
ms-diagnostics: 1027;reason="Cannot route this type of SIP request to or from federated partners";source="skypeedge.domain"

And, there are also these types of errors in log files of SFB. But in those error lines there are no external server, internal SFB Server and Client machine. And I can also search for users in public skype and it works without problem, I can choose Add, but no invite is sent or received...

Trace-Correlation-Id: 1651010145
Instance-Id: 8588
Direction: incoming
Peer: edge1.domain:5061
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "test1"<sip:test1@elkogroup.info>;tag=e5a3d5894b;epid=104f08acf9
To: <sip:user@skypeids.net>;tag=1BB8F88A80FA44D13ABE43AA674CB175
Call-ID: 01cb2468e8604932b4b97666fbd2fd2c
CSeq: 1 SUBSCRIBE
Via:  SIP/2.0/TLS 10.252.0.4:59227;branch=z9hG4bKB89DF5C5.5C2DE87D4692E3DC;branched=FALSE;ms-received-port=59227;ms-received-cid=800
Via:  SIP/2.0/TLS 10.252.0.3:55468;ms-received-port=55468;ms-received-cid=151600
Content-Length: 0
ms-diagnostics: 1017;reason=""Cannot route From and To domains in this combination""
ms-edge-proxy-message-trust: ms-source-type=AuthorizedServer;ms-ep-fqdn=edge1.domain;ms-source-verified-user=verified;ms-source-network=publiccloud;ms-local-fcp=yes;ms-remote-fqdn=federation.messenger.msn.com

TL_INFO(TF_DIAG) [sfbpool\skype1]2314.6690::02/23/2016-11:16:28.837.00CA8857 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(827)) [1651010145] $$begin_record
Severity: information
Text: Response successfully routed
SIP-Start-Line: SIP/2.0 504 Server time-out
SIP-Call-ID: 01cb2468e8604932b4b97666fbd2fd2c
SIP-CSeq: 1 SUBSCRIBE
Peer: 10.252.0.3:55468
Data: destination="test1@elkogroup.info"
$$end_record

TL_INFO(TF_PROTOCOL) [sfbpool\skype1]2314.6690::02/23/2016-11:16:28.837.00CA8858 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(261)) [1651010145] 
Trace-Correlation-Id: 1651010145
Instance-Id: 8588
Direction: outgoing
Peer: 10.252.0.3:55468
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "test1"<sip:test1@elkogroup.info>;tag=e5a3d5894b;epid=104f08acf9
To: <sip:user@skypeids.net>;tag=1BB8F88A80FA44D13ABE43AA674CB175
Call-ID: 01cb2468e8604932b4b97666fbd2fd2c
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 10.252.0.3:55468;ms-received-port=55468;ms-received-cid=151600
Content-Length: 0
ms-diagnostics: 1017;reason=""Cannot route From and To domains in this combination""
ms-edge-proxy-message-trust: ms-source-type=AuthorizedServer;ms-ep-fqdn=edge1.domain;ms-source-network=publiccloud;ms-source-verified-user=verified;ms-remote-fqdn=federation.messenger.msn.com

For me it seems that most strange errors are 403 and 504. I have searched all over the internet for solutions and nothing helps, its mostly check DNS and certificate and everything starts working by itself.. This is not the case for me.

So, is there somebody who can help me with this error? I would greatly appreciate it, because its been over a week and I cant add any contacts and cant finish testing of this product.

Rihards

Lync 2013 Recovery

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We have in our environment 2 Lync Servers configured for HA. Lync1 and Lync2 are both vmware vms stored on Netapp storage.  

Lync2 was destroyed when we lost some storage and there was not snap shots or backups.

My question is, what is the best approach to correct my lync enviroment?  I have removed the HA piece from the topology and updated the topology, then i attempted to delete the Lync2 pieces however i get an error when updating the topology stating it can not reach the share on Lync2 which of course it can not.  There is no way to recover this VM either.

Should i rebuild and use same host name and config?  What issues am i going to run into or what would be good route.

Thanks.

Lync Contacts Photo Issues

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Hi,

I would like to seek some assistance with regard to Lync Contacts Photos. I am not seeing my other contacts display photos even though my settings are accurately set to display photos.

Can someone please advise? Thank you in advance!

Regards,

SMJ

Re-direct internal calls to voicemail

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We have some users who get sales calls that are transferred from the ivr someone figures out their name via LinkedIn or something and the ivr sends them straight to them. Is there a way to redirect those calls to voicemail on a user by user basis. I went into ECP and tried a few different combinations with no luck. Any advice with transferred calls from the IVR would be great. 

Thanks again

Comunication from SKYPE and Lync 2013 client

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Hi All,

I have a problem, We have  on-premises lync 2013 and successfully created the connectivity with Skpe and my Sip Domain. Able chat with skpe users from the Skype application from desktop. But when I installed Skype on my mobile I see the presence but not able chat get the notification but typing option from mobile is graded out. 


Lync appointments appearing as private on a Creston Lync System

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Lync appointments I make on behalf of my boss come up in our conference room console as requiring his user name and password.  This doesn't happen for anyone else in our organisation (1000+ peope).  Has anybody else had this happen, or know why?  We use a Creston Lync system.

meetnow not working with external clients

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Hello,

I have a setup with On premise staff and faculty using Skype for Business.  I also have my student population using Office 365 for their Skype for Business.  Everything seems to be working fine between the on premise users and the 0365 users.  We can chat, see presence, share desktops, share video and present documents/whiteboards.    The problem I am running into is that the virtual conference room never gets setup when I schedule a Skype meeting or use the "meet me now" feature from the client.  It tries to connect but the call always drops.

I have sent this to my network engineer https://technet.microsoft.com/en-us/library/gg398833.aspx and they have confirmed that all the ports have been opened. 

Any help would be appreciated.

Thanks


Lync 2013 multitennat hosting pack----------no "\OCS Tenant" OU created

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I am deploying an enviroment of Lync 2013 multitenant hosting pack with steps like:

  1. Ensure the admin account used for installation has permissions to modify schema/AD
  1. Prepare Active Directory from Lync Deployment Wizard
  1. Install the Topology Builder
  2. Create and publish the topology
  1. Assign the admin account used to install Lync the 'CSAdministrator' and 'RTCUniversalServerAdmins' group membership
  1. Install roles and certificates
    1. Front End
    1. SQL
    2. Edge
    3. Director
  1. Copy installation media to local folder
  2. Install the following on the Lync servers (can be from Lync media or local)
    • <install_dir>\amd64\SQLSysClrTypes.msi
    • <install_dir>\amd64\ShareManagementObjects.msi
    • <install_dir>\amd64\Setup\CSServices.msi
  1. Run <install_dir>\amd64\LyncServerUpdateInstaller.exe from a writeable local directory and install all updates
  1. Run: Install-CsDatabase -Update -ConfiguredDatabases -SqlServerFqdn <SQL.FQDN> -UseDefaultSqlPaths
  2. Run the following from Lync Management Shell (as Administrator):

 

# Adding the Lync Module if not already imported

if ((Get-Module Lync) -eq $null) {Import-Module Lync }

# Adding the LyncOnline Module if not already imported

if ((Get-Module LyncOnline) -eq $null) {Import-Module LyncOnline }

Install-CsAdServiceSchema -confirm:$false

Enable-CsAdForest

# The following command creates the 'OCS Tenants' OU at the root of the domain

Enable-CsAdDomain

$topologyname = "Topology- {0:yyyy-MM-dd hh-mmtt}.xml" -f (Get-Date)

(Get-CsTopology -AsXml).ToString() > C:\$topologyname

Publish-CsTopology -FileName  C:\$topologyname

Enable-CsTopology

Enable-CsServiceTopology

while did all the step , I found no root OU called "OCS Tenants" created in AD.

any step I missed?

Office Web Apps Server

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Hi,

I have two customers with the same errors. They cannot share powerpoint presentation even if they have OWA server. Certificate is existing. We tried to rebuild the server using the New-OfficeWebAppsFarm command and test sharing but nothing is working. Is there anything else I can do to make this work?

Thank you,

Sian

AD Attributes like msRTCsipTenantID, msRTCsipGroupingID etc. are not created on OCS Tenants OU after lync 2013 hosting pack installation

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Hi All,

In my deployment i had OCS Tenants OU pre-created before installation of Lync 2013 hosting pack installation. The OCS Tenants ou contains organization ou structure users.

Now, after i install Lync 2013 hosting pack when provision lync service for the organizations, i find attributes like  msRTCsipTenantID, msRTCsipGroupingID etc. are not created over OCS Tenants.

How to create these AD attributes now so that they are available to OCS tenants OU ? I cannot remove OCS Tenants Ou and re-create because it contains huge other service data which have different security permissions over it. 

Assigning SIP Address to Distribuion Group for Hunt Group

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Hey, everyone!

We're trying to configure our Hunt Group settings and we're curious about one thing. In the HG definition, you have to assign a SIP address for the group.

The confusing part to us is that it doesn't seem possible to assign a SIP address to a Distribution Group.

We've entered the email address of a Distribution Group that does exist in AD and Exchange, but that doesn't seem to work.

Maybe we're not thinking about this correctly, so I was hoping someone could explain if our thinking is flawed or if we really are missing a step somewhere.

Thanks!

-Eric

Custom Lync reporting to get inbound number list and call duration

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Hi Guys,

I know this is going to be complex but surely a Lync SQL expert can assist here.

I would like to create a custom report of all inbound call received over a period of time with the call duration. The default reports does not have features to narrow down based on calling numbers. Is there any way that I can get a big extract for all the calls received by the firm and later I can use vlook up etc to get what I want.

I am not good with sql but this I think https://northernlync.wordpress.com/2014/03/10/lync-2013-creating-custom-lync-reports-within-monitoring/  will do the trick. Has any one tried it?

Any suggestions?


aman sahni

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