hello, 

I am looking for the connectivity analyzer from this article

http://technet.microsoft.com/en-us/library/jj907302.aspx

the one from the download link does not offer the functionality described by the version in this article, 

specifically

If Lync Mobile 2010 App is selected under Client, Lync Connectivity Analyzer does the following:

• Verifies that the WebTicket service is available and tests authentication of the Lync account credentials.
• Verifies that the Mobility (MCX) service is available.

If Lync Mobile 2013 App is selected under Client, Lync Connectivity Analyzer does the following:

• Verifies that the WebTicket service is available and tests authentication of the Lync account credentials.
• Verifies that the Mobility (UCWA) service is available.

The version in the download does not even have a client dropdown nor look like the screenshot in this article but a dropdown with only 2 options store app or mobile

I am trying to test ucwa 2013 mobility

many thanks

Hi,

Can I confirm where DNS records point for lync 2013 mobility on the external

currently we have

lyncdiscover.contoso.com and lyncext.contoso.com pointing to the reverse proxy (discovery and webservices external url)

and

sip.contoso.com and the other simple urls like meet.contoso.com pointing to the edge

would this be correct?

Thanks

i have lync server 2013 integration um exchange 2010 sp1 but there is issue the voice mail and missed push notifications in not appearing and showing on personal email no email received from lync unified messaging voice mail  ???? plese help me to solve this issue

Hi,

There is no forum for multitenant deployment, I hope here is the right place. I want to set up a Lync 2013 multitenant platform, and the Multitenant Pack for Partner Hosting Deployment Guide sure is a valuable resource. However, it says nothing about integration with Exchange 2013 multitenant, which I also want to achieve.

So here's the question: which is the right order? First installing Lync 2013 Multitenant Pack and then Exchange 2013, or the other way around? Or does it matter?

In more details, Lync installs a root OU (OCS Tenant) which I intend to use as root OU for Exchange 2013 multitenant. But both products modifies heavily Active Directory, and I am concerned about the right order.

Please advise.

Thank you,

Marius

Marius

Hi,

I am using Windows 7 running on a Lenovo T430.  I have problems with it seeing Audio / Video devices. When I go in to Tools > Options > Audio Options or Video Options I get a message "We didn't find an audio device, which you need for calling". I get the same for Video.

If I use Lync 2010 it works fine! I've checked the audio endpoint service is running.

Thanks

Mark

Hello everyone! Hopefully someone can help me figure this one out because I'm starting to go bald from it.

Set up:

All Server 2012, all Lync 2013 with latest CU/updates.

1 Frontend - lfe1.lync.local - Pool is also set up to allow future HA/capacity - lfep1.lync.local

1 Director - ldr1.lync.local - Pool is also set up to allow future HA/capacity - ldrp1.lync.local

ARR 2.5 on IIS8 with all available hotfixes applied acting as reverse proxy for Lync 2013 and Exchange 2013.

There is NO INTERNAL ACCESS to Lync whatsoever, as this is a Lync Hosting Pack deployment. However, all the necessary internal DNS records are created, even though they're useless. There is ONLY external access to this environment.

Lyncdiscover is working fine, returns the XML, I can manually browse and get the XML and it's reflected in the mobile client logs. However, if I browse to the url returned in the XML (https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com) I get a 401 unauthorized due to invalid credentials. Same goes for browsing the web services URL https://lfep1.hostingco.com/ucwa/v1/applications - met with 401 invalid credentials. This is the same if I browse locally, directly to each server in IE, completely bypassing the ARR reverse proxy.

I've verified that Get-CsWebServicesConfiguration UseWindowsAuth is set to 'Negotiate' and I've verified that Get-CsMcxConfiguration ExposedWebUrl is set to 'External'. No cert errors, those are all good and clear.

I'm completely at a loss here. I have no idea where else to look, I've gone through every post I could find related to Lync 2013 and mobility, getting 401 and even 403 errors. This is happening on iOS, Android, and Windows devices.

Here are mobile logs (I skipped the autodiscover process because there's just a bunch of trying HTTPS and failing, HTTP works, redirects, and that is by design as per Lync Hosting Pack guidelines):

01-13 14:45:50.993 15900 16124 V HttpConnection: got Response: http://lyncdiscover.tenant.com/

01-13 14:45:51.006 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0

01-13 14:45:51.006 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/917:<ReceivedResponse>

01-13 14:45:51.006 15900 15900 I LYNC    : GET http://lyncdiscover.tenant.com/

01-13 14:45:51.006 15900 15900 I LYNC    : Request Id: 0x6280bf80

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Cache-Control no-cache

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Content-Length 1007

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Date Mon, 13 Jan 2014 22:45:52 GMT

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Expires -1

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Pragma no-cache

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:Server Microsoft-IIS/8.5

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:StatusCode 200

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-AspNet-Version 4.0.30319

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-Content-Type-Options nosniff

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-MS-Server-Fqdn LDR1.lync.local

01-13 14:45:51.006 15900 15900 I LYNC    : HttpHeader:X-Powered-By ASP.NET

01-13 14:45:51.006 15900 15900 I LYNC    : 

01-13 14:45:51.006 15900 15900 I LYNC    : <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link token="Domain" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=tenant.com" /><Link token="User" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=tenant.com" /><Link token="Self" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=tenant.com" /><Link token="OAuth" href="https://ldrp1.hostingco.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=tenant.com" /><Link token="External/XFrame" href="https://ldrp1.hostingco.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ldrp1.lync.local/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://ldrp1.hostingco.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>

01-13 14:45:51.006 15900 15900 I LYNC    : </ReceivedResponse>

01-13 14:45:51.007 15900 15900 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/119:location value is external

01-13 14:45:51.008 15900 15900 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/187:User url is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com

01-13 14:45:51.010 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x6280bf80)

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/768:Req. completed, Stopping timer.

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/590:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.tenant.com/, Hops = 1, status = S_OK (S0-0-0)

01-13 14:45:51.022 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/683:Response received for req. UrlTrustResolver(0x6280bf80): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = S_OK (S0-0-0), url = http://lyncdiscover.tenant.com/

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/449:Received a root response

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/456:Running trust check on user url. url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com

01-13 14:45:51.023 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=tenant.com, maxHops = 1

01-13 14:45:51.024 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1

01-13 14:45:51.024 15900 15900 W LYNC    : WARNING TRANSPORT .\ccredentialmanager.cpp/292:CCredentialManager::getSpecificCredential returning NULL credential!

01-13 14:45:51.024 15900 15900 I HttpConnection: originalurl is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I HttpConnection: decodedurl is https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/638:<SentRequest>

01-13 14:45:51.024 15900 15900 I LYNC    : GET https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.024 15900 15900 I LYNC    : Request Id: 0x6283a858

01-13 14:45:51.024 15900 15900 I LYNC    : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1

01-13 14:45:51.024 15900 15900 I LYNC    : 

01-13 14:45:51.024 15900 15900 I LYNC    : 

01-13 14:45:51.024 15900 15900 I LYNC    : </SentRequest>

01-13 14:45:51.026 15900 15900 V HttpConnection: post request: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.026 15900 16157 V HttpConnection: send request: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:51.027 15900 16157 V HttpEngine: Executing request with https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user Connection pool count is  2

01-13 14:45:51.028 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/348:Submitting new req. UrlTrustResolver(0x6283a858)

01-13 14:45:52.401 15900 16157 W DefaultRequestDirector: Authentication error: Unable to respond to any of these challenges: {}

01-13 14:45:52.401 15900 16157 V HttpConnection: got Response: https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.402 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0

01-13 14:45:52.403 15900 15900 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/917:<ReceivedResponse>

01-13 14:45:52.403 15900 15900 I LYNC    : GET https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.403 15900 15900 I LYNC    : Request Id: 0x6283a858

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Cache-Control no-cache

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Content-Length 1293

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Content-Type text/html

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Date Mon, 13 Jan 2014 22:45:53 GMT

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:Server Microsoft-IIS/8.0

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:StatusCode 401

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-Content-Type-Options nosniff

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-Server-Fqdn LDR1.lync.local

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-WebTicketSupported cwt,saml

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-MS-WebTicketURL https://ldrp1.hostingco.com/WebTicket/WebTicketService.svc

01-13 14:45:52.403 15900 15900 I LYNC    : HttpHeader:X-Powered-By ASP.NET

01-13 14:45:52.403 15900 15900 I LYNC    : 

01-13 14:45:52.403 15900 15900 I LYNC    : <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

01-13 14:45:52.403 15900 15900 I LYNC    : <html xmlns="http://www.w3.org/1999/xhtml">

01-13 14:45:52.403 15900 15900 I LYNC    : <head>

01-13 14:45:52.403 15900 15900 I LYNC    : <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

01-13 14:45:52.403 15900 15900 I LYNC    : <title>401 - Unauthorized: Access is denied due to invalid credentials.</title>

01-13 14:45:52.403 15900 15900 I LYNC    : <style type="text/css">

01-13 14:45:52.403 15900 15900 I LYNC    : <!--

01-13 14:45:52.403 15900 15900 I LYNC    : body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

01-13 14:45:52.403 15900 15900 I LYNC    : fieldset{padding:0 15px 10px 15px;} 

01-13 14:45:52.403 15900 15900 I LYNC    : h1{font-size:2.4em;margin:0;color:#FFF;}

01-13 14:45:52.403 15900 15900 I LYNC    : h2{font-size:1.7em;margin:0;color:#CC0000;} 

01-13 14:45:52.403 15900 15900 I LYNC    : h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 

01-13 14:45:52.403 15900 15900 I LYNC    : #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

01-13 14:45:52.403 15900 15900 I LYNC    : background-color:#555555;}

01-13 14:45:52.403 15900 15900 I LYNC    : #content{margin:0 0 0 2%;;}

01-13 14:45:52.403 15900 15900 I LYNC    : .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}

01-13 14:45:52.403 15900 15900 I LYNC    : -->

01-13 14:45:52.403 15900 15900 I LYNC    : </style>

01-13 14:45:52.403 15900 15900 I LYNC    : </head>

01-13 14:45:52.403 15900 15900 I LYNC    : <body>

01-13 14:45:52.403 15900 15900 I LYNC    : <div id="header"><h1>Server Error</h1></div>

01-13 14:45:52.403 15900 15900 I LYNC    : <div id="content">

01-13 14:45:52.403 15900 15900 I LYNC    :  <div class="content-container"><fieldset>

01-13 14:45:52.403 15900 15900 I LYNC    :   <h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>

01-13 14:45:52.403 15900 15900 I LYNC    :   <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>

01-13 14:45:52.403 15900 15900 I LYNC    :  </fieldset></div>

01-13 14:45:52.403 15900 15900 I LYNC    : </div>

01-13 14:45:52.403 15900 15900 I LYNC    : </body>

01-13 14:45:52.403 15900 15900 I LYNC    : </html>

01-13 14:45:52.403 15900 15900 I LYNC    : 

01-13 14:45:52.403 15900 15900 I LYNC    : </ReceivedResponse>

01-13 14:45:52.403 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x6283a858)

01-13 14:45:52.403 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/768:Req. completed, Stopping timer.

01-13 14:45:52.403 15900 15900 W LYNC    : WARNING TRANSPORT .\transportutilityfunctions.cpp/1264:No certificate

01-13 14:45:52.404 15900 15900 E LYNC    : ERROR APPLICATION .\curlredirectandtrustresolver.cpp/401:getX509CertificateInfoFromResponse Failed!  Error - E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\curlredirectandtrustresolver.cpp/590:UrlRedirectAndTrustResolver complete with url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 1, status = E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/683:Response received for req. UrlTrustResolver(0x6283a858): E_AuthError (E2-3-2) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = E_NoSslCertificate (E2-3-25), url = https://ldrp1.hostingco.com/autodiscover/autodiscoverservice.svc/root/user

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.tenant.com/?sipuri=sip:alex@tenant.com, userUrl = , status = E_NoSslCertificate (E2-3-25)

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1007:Raising Autodiscovery event with status E_NoSslCertificate (E2-3-25) for eventType 0

01-13 14:45:52.404 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/377:Received event for type 0 with status E_NoSslCertificate (E2-3-25)

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/499:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_NoSslCertificate (E2-3-25), context '', hasAction=false

01-13 14:45:52.405 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts

01-13 14:45:52.410 15900 15900 V FeedbackUtils: Not credentialsactivity. Hence skipping

01-13 14:45:57.723 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/469:Called signOut() in state 1

01-13 14:45:57.723 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/526:Timer cancelled. OnResume = 0

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/952:CUcwaAppSession canceling all requests

01-13 14:45:57.724 15900 15900 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession::setNewActualState() state=0

01-13 14:45:57.724 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.

01-13 14:45:57.724 15900 15900 I AndroidOperationQueue: CancelSync Started

01-13 14:45:57.724 15900 15900 I AndroidOperationQueue: No operations pending

01-13 14:45:57.724 15900 15900 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.

01-13 14:45:57.725 15900 15900 I AndroidOperationQueue: CancelSync Started

01-13 14:45:57.725 15900 15900 I AndroidOperationQueue: No operations pending

01-13 14:45:57.725 15900 15900 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/526:Timer cancelled. OnResume = 0

01-13 14:45:57.725 15900 15900 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/134:storing credentials for service:1

01-13 14:45:57.811 15900 15900 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/177:Storing 2 out-of-sync Object Models took 85ms

01-13 14:45:57.811 15900 15900 I LYNC    : INFO APPLICATION .\cpresencesubscription.cpp/772:Removed 0 success records, current size is 0

01-13 14:45:57.812 15900 15900 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false New state=class com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.833 15900 15900 V BaseActivity: finish being called for com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:45:57.834 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157834

01-13 14:45:57.836 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157836

01-13 14:45:57.841 15900 15900 I LyncPerformance: PerfEnd|4-10|1389653157840

01-13 14:45:57.871 15900 15900 D SigningInActivity: onPause()

01-13 14:45:57.881 15900 15900 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.881 15900 15900 D CredentialsActivity: onCreate()

01-13 14:45:57.934 15900 15900 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1389653157934

01-13 14:45:57.935 15900 15900 D CredentialsActivity: onStart()

01-13 14:45:57.935 15900 15900 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:45:57.936 15900 15900 D CredentialsActivity: onResume()

01-13 14:45:58.375 15900 15900 D SigningInActivity: onStop()

01-13 14:45:58.375 15900 15900 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:45:58.375 15900 15900 D SigningInActivity: onDestroy()

01-13 14:45:58.376 15900 15900 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity

01-13 14:46:00.398 15900 15900 D CredentialsActivity: onPause()

01-13 14:46:00.408 15900 15900 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.OptionsActivity

01-13 14:46:00.408 15900 15900 D OptionsActivity: onCreate()

01-13 14:46:00.491 15900 15900 D OptionsActivity: onStart()

01-13 14:46:00.491 15900 15900 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.OptionsActivity

01-13 14:46:00.493 15900 15900 D OptionsActivity: onResume()

01-13 14:46:01.043 15900 15900 D CredentialsActivity: onStop()

01-13 14:46:01.043 15900 15900 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity

01-13 14:46:02.267 15900 15949 V LogAttachmentTask: Creating attachment in background task

Hello all,

I hope someone might be able to help out with this problem, I've been at it for weeks with no luck. I've migrated from Lync 2010 to 2013. All users have been successfully migrated and everything is working for them, except for one user (which i me unfortunately). When I sign into Lync from any device (desktop, laptop, windows phone, iphone) I do not see any contacts in my organization, but I can find any of the contacts if i search for them. I also don't appear in anyone else's contact list, but they can find me if they search. 

I have tried disabling and removing my account from Lync server, uninstalling and reinstalling the Lync client on my machine, cleaning up all the Lync folders and registry keys on my machine. Nothing seems to get me any closer to getting this fixed. 

I did find a discussion here that is exactly the problem I'm having, but I don'e see a solution there either.

Has anyone else seen this before? Any suggestions or ideas would be very appreciated.

Thanks in advance!

Hey, everyone!

Trying to get DHCP setup for some Polycom handsets and so I attempted to run the DHCPUtil script from Lync Server 2013.

I copied DHCPUtil.exe and DHCPConfigScript.bat from my Lync Server into the C Drive on my Domain Controller, which also is handling DHCP. I then launched a command prompt with "Run as Administrator," navigated to the folder with the script and entered

DHCPUtil.exe -SipServer <mySipAddress> 

I keep getting an error, though:

The program can't start because MSVCP110.dll is missing from your computer. Try reinstalling the program to fix this problem.

So I googled about the error and someone said to copy MSVCP110.dll from the Lync Setup directory. I did that, but I'm not sure what to do now. I copied it into the same folder the script is in, but it still doesn't run.

Can someone help me?

Thanks!

Hi Guys,

I am deploying Edge services on my Lync Deployment now i am using the Single External NAT IP for the Access Edge Services, Web Conferencing, and Audio/Video Edge Services.  How many Subject Alternative Name do i have to certified? Can i just Use One Single Standard SSL for this type of deployment?

Thanks hope you can help with this.

We recently started deploying the Lync 2013 client and would like to view which machines and/or users have it installed. We've enabled all users in Lync, so we can't really just go by that anymore.

Our client installation is automatic through a startup script, but we're not sure how many people have gotten it yet or not. We also do not have System Center (yet!), so that won't work either.

Any suggestions? Or is this just not possible?

Thanks ahead of time!

Good morning, I am looking for help troubleshooting UCWa from ios device.

We have successfully logged in ok with android device in emulator externally but the ios (ipad etc) refuse to sign in.

I have tried to capture something using the ocslogging tool, what tickboxes should I be selecting to capture webticket errors?

The android gets the webticket no problem but the ios fails. I can see some entries on the fe server iislog so the connectivity itself is ok through the IIS ARR proxy.

Any help to troubleshoot would be appreciated

here is the ios log

POST https://lyncext.contoso.com/webticket/webticketservice.svc/mex
Request Id: 0x61a6af8
HttpHeader:Accept text/xml, application/soap+xml, application/octet-stream
HttpHeader:Content-Type application/soap+xml; charset=utf-8

<soap12:Envelope xmlns:soap12="http://www.w3.org/2003/05/soap-envelope" xmlns:wsa="http://www.w3.org/2005/08/addressing"><soap12:Header><wsa:Action soap12:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/transfer/Get</wsa:Action><wsa:ReplyTo><wsa:Address>http://www.w3.org/2005/08/addressing/anonymous</wsa:Address></wsa:ReplyTo><wsa:To soap12:mustUnderstand="1">https://lyncext.contoso.com/webticket/webticketservice.svc</wsa:To></soap12:Header><soap12:Body/></soap12:Envelope>
</SentRequest>

2014-01-17 13:22:16.886 Lync[27379:630c000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x61baf50 for url - https://lyncext.contoso.com/webticket/webticketservice.svc/mex with persistent id as 15
2014-01-17 13:22:16.887 Lync[27379:630c000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url https://lyncext.contoso.com/webticket/webticketservice.svc/mex. Sending over direct connection.
2014-01-17 13:22:16.892 Lync[27379:630c000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing stream 0x11c3e40.
2014-01-17 13:22:26.615 Lync[27379:438e000] INFO UTILITIES CBackgroundTask.mm/92:Stopping the background task UcwaAppSession-Startup(Id=1).
2014-01-17 13:22:26.616 Lync[27379:438e000] INFO UTILITIES CBackgroundTask.mm/98:Background task UcwaAppSession-Startup(Id=1) stopped.
2014-01-17 13:22:56.533 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaDataSynchronizer.cpp/776:Mode 0 timed out
2014-01-17 13:22:56.534 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaDataSynchronizer.cpp/986:CUcwaDataSynchronizer now in mode 1
2014-01-17 13:22:56.534 Lync[27379:3c9cd18c] INFO TRANSPORT CEventChannelManager.cpp/356:Set event aggregation time to 15/15s
2014-01-17 13:22:56.535 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaDataSynchronizer.cpp/1008:Mode 1 scheduled to timeout in 120sec
2014-01-17 13:23:16.896 Lync[27379:630c000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x61baf50 for release.
2014-01-17 13:23:16.897 Lync[27379:630c000] ERROR UTILITIES CHttpConnection.cpp/517:Connection timedout for request (MetaDataRequest) - notifying error E_ConnectionTimeoutError
2014-01-17 13:23:16.898 Lync[27379:630c000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(MetaDataRequest) with status = 0x22020005
2014-01-17 13:23:16.898 Lync[27379:630c000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request MetaDataRequest resulted in E_ConnectionTimeoutError (E2-2-5). The retry counter is: 0
2014-01-17 13:23:16.898 Lync[27379:630c000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x61a6af8)
2014-01-17 13:23:16.899 Lync[27379:3c9cd18c] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 30 with status 570556421
2014-01-17 13:23:16.900 Lync[27379:3c9cd18c] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://lyncext.contoso.com/webticket/webticketservice.svc completed with status 570556421
2014-01-17 13:23:16.900 Lync[27379:3c9cd18c] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://lyncext.contoso.com/webticket/webticketservice.svc
2014-01-17 13:23:16.901 Lync[27379:3c9cd18c] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://lyncext.contoso.com/webticket/webticketservice.svc
2014-01-17 13:23:16.901 Lync[27379:3c9cd18c] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2014-01-17 13:23:16.901 Lync[27379:3c9cd18c] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request WebTicketRequest with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.902 Lync[27379:3c9cd18c] INFO TRANSPORT CWebTicketSession.cpp/610:Received webticket resposne with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.906 Lync[27379:3c9cd18c] INFO TRANSPORT CWebTicketSession.cpp/1413:Raising WebTicketEvent for https://lyncext.contoso.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=contoso.com and https://lyncext.contoso.com/webticket/webticketservice.svc with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.907 Lync[27379:3c9cd18c] INFO TRANSPORT CAuthenticationResolver.cpp/314:Token retrieval for url https://lyncext.contoso.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=contoso.com completed with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.908 Lync[27379:3c9cd18c] ERROR TRANSPORT CAuthenticationResolver.cpp/385:Failing the original request as we weren't able to get the token
2014-01-17 13:23:16.908 Lync[27379:3c9cd18c] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.909 Lync[27379:3c9cd18c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-01-17 13:23:16.909 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.912 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionTimeoutError (E2-2-5) for eventType 0
2014-01-17 13:23:16.913 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionTimeoutError (E2-2-5)
2014-01-17 13:23:16.913 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event with status E_ConnectionTimeoutError (E2-2-5) for eventType 0
2014-01-17 13:23:16.914 Lync[27379:3c9cd18c] ERROR APPLICATION CUcwaAppSession.cpp/2066:Auto-discovery failed, aborting sign-in!
2014-01-17 13:23:16.914 Lync[27379:3c9cd18c] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState() state=0
2014-01-17 13:23:17.530 Lync[27379:3c9cd18c] INFO UTILITIES CBasePersistableComponent.cpp/230:Storing 6 out-of-sync components took 15ms

Hi everybody,

I'm facing a issue with my installation of my lync server 2013 when i try to publish a topology.

Server : One DC on Windows 2012 Server & one lync server 2013 installed on Windows 2012 server

The issue is, when i try to publish a topology i had this error message :

Creating database xds from scratch. Data File Path = C:\CsData\CentralMgmtStore\rtc\DbPath, Log File Path= C:\CsData\CentralMgmtStore\rtc\LogPath.
Exception Stack:
Type: System.IO.IOException, Message: The user name or password is incorrect.

I don't know why and which user account the wizard is trying to use (it's the user session account normally ..), i already had checked if my users account is member of CsAdministrator, RTCHSUniversalServices, RTCUniversalServerAdmins etc. but impossible to publish the topology ...

I really don't understand, if someone had an idea, i appreciate a lot :)

Thank you,

I am in the final stages of a Lync 2010 to 2013 migration.  I am at the point of removing the Lync 2010 FE server.  All other Lync 2010 references have been removed.  I go into the Topology builder > Lync 2010 > Front Server > right click the 2010 FE server and select Delete.  The server is now removed.  I then publish the topology and get a message "When you delete an application or external server, you delete all configuration state for the hosted application. Do you want to continue?"  Yes or No.

My question is??  If I select yes, will it remove ALL Lync configurations including the 2013?  Or does this just remove the Lync 2010 configuration.

I was not able to find a definite answer and did not want to risk the chance of wiping out everything.

I referred to this article, http://technet.microsoft.com/en-us/library/gg195614(v=ocs.14).aspx, but it appears to remove the last FE server and publish an empty topology.

Any help would be appreciated before I make this job changing move.

Thanks,

Rick

Hi

We currently have Lync 2013 running with two front end servers, one in the US and one in the UK. We have an edge server in the US, along with an IIS server with ARR acting as the reverse proxy (RP). Our users are "registered" to the US front end (FE) server.

At the moment external access to Lync (without the need for VPN) is running fine.

What we are looking to do is, through our DNS provider, is set up geolocation for our DNS, and add an edge server and IIS server (RP) in the UK. So that a user logging into lync externally will have (for example) the IP addresses of the UK edge and RP returned, which will connect to the UK FE, if they are in the UK, and a US user will get the US IP addresses returned.

So would this work with lync? On the topology our FE's (under Resiliency) are set with the other as the associated backup pool (US>UK, UK>US).

In theory I think it should work, even with the users all being assigned to one pool.

I would love to hear back if anyone else has tried this out.

Many thanks.

Stuart

I getting multipleLS Join Launcher Web Service errors (id 64008) on my Front-end servers (LHPv2) and online meetings stopped working. I have reinstalled Web components, but it didn't help. Any ideas?

########

An exception was encountered when sending Conference Error Report.

 Conference Error Report + Exception Details. CER = Machine:SERVERNAMEBrowserId:Join attempted at(UTC):12/10/2013 6:28:13 AMError: request context was lostException = System.NullReferenceException: Object reference not set to an instance of an object.

   at Microsoft.Rtc.Internal.JoinLauncher.JoinLauncherTelemetryProxy.SendCERReport(JoinLauncherAsyncContext asyncContext)

Cause: Failed to report Conference Error Report. Please look through the exception details for more information.

Resolution:

Please check if the Data collection agent is running fine & Storage Service is accepting connections

#########

We have Lync 2013 infra with three sites. Each site is having one FE & and one Edge pool with 5 and 3 servers respectively

Recently, primary and secondary DNS servers were crashed for all lync servers in one of the lync site.

But we did not observe any kind of outage for Lync service.

Could you please help me to understand the reason for the same

Dear Team,

I have two Enterprise lync 2013 pools, abcPool and abcpool1. abcPool1 has got two servers, Server1 and server2. and abcpool has one FE server named "Server 3". and they have pool pairing.

Replication was fine between them when i had only one FE server in each pool, one day FE service broke on one of the FE server on abcpool1 and failed to start so i had to do failover to another pool, at that time i introduced one more FE in abcPool1, that why now 2 FEs in abcPool2. Server1 FE service was resolved by reinstalling the binaries. However after that im unable to get the backupservice state to normal, i tried the below articles with no luck,

http://social.technet.microsoft.com/Forums/lync/en-US/0403621e-26b6-4cd0-bbca-8534a20de665/backup-service-pool-ownership-conflict-during-import?forum=lyncdeploy 

http://msucmenow.blogspot.in/2013/05/troubleshooting-lync-2013-pool-pairing.html

"Event on Server 1"

Log Name:      Lync Server
Source:        LS Backup Service
Date:          1/21/2014 8:02:33 AM
Event ID:      4073
Task Category: (4000)
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      ABC.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.

Items having pool ownership conflict: 
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7972, DocName: urn:hcd:Praveen@abc.com
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7973, DocName: urn:lcd:Praveen@abc.com
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7974, DocName: urn:upc:Praveen@abc.com

PS C:\Users\lyncadmin> Get-CsBackupServiceStatus -PoolFqdn pool1.net | fl
ActiveMachineFqdn   : abc1.net
OverallExportStatus : SteadyState
OverallImportStatus : ErrorState
BackupModules       : {UserServices.PresenceFocus:[SteadyState,ErrorState],
                      ConfServices.DataConf:[FinalState,NormalState],
                      CentralMgmt.CMSMaster:[FinalState,NotInitialized]}

Following error in "Lync Server" logs on server3 on abcPool.

Log Name:      Lync Server
Source:        LS Backup Service
Date:          1/21/2014 9:37:47 AM
Event ID:      4069
Task Category: (4000)
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:     SQL1.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully when importing document batch.

Batch file: UserServices\PresenceFocus\1-UserServices-8\Data\488bc218-9954-4caf-a5da-89efdb7b85a7_0_1562.xml.
 Exception: System.Data.SqlClient.SqlException (0x80131904): Snapshot isolation transaction aborted due to update conflict. You cannot use snapshot isolation to access table 'dbo.Batch' directly or indirectly in database 'rtcxds' to update, delete, or insert the row that has been modified or deleted by another transaction. Retry the transaction or change the isolation level for the update/delete statement.

Praveen | MCSE Messaging 2003

Hello,

My Edge server is domain joined, so while installing local configuration store on Edge i've selected option "Retrieve directly from central management store" instead of exporting configuration. I am getting an error that statesautomatic collection  of configuration data failed.

Can anyone help please?